Bought a car from here two months ago. Really friendly, but a part broke less than 5 miles after…read morepurchase. As I live in Scotland the original salesman said they would send the part via the post. Part never arrived despite several phone calls, firstly not in stock for a few weeks, then saying it had been sent and then promised to be sent and still no part two months later. Every time you call seems like they will tell you promise you anything just to get you off the phone.

If I could have selected no star I would have done, this business does not deserve any custom…read morewhatsoever. The car I bought from them broke down within the first month and despite many letters and emails they couldn't care less; they have not replied to anything. So far the car has cost around£400 to put right. The car was supposedly fully serviced yet it had a bald tyre, the clutch went in the first three weeks, it lets in the rain which I was told was down to the car being valeted and had been unable to air it properly. Do yourselves a favour go elsewhere!

An excellent company! Bought a 2nd hand car (2006) from them…read morelast year, and it's just approaching its MOT without a single problem so far. They have a good, simple business model where it makes financial sense for them to treat their customers properly. As a single woman, it was refreshing to be treated as an intelligent adult. Car was advertised online, fitted my needs seemed a good price, so I called and reserved. Easy to arrange a test drive. There were a few minor issues with the car, which they fixed and had it MOT'd and valeted 2 days' later. The office staff arranged the tax, and I was set. Even after doing a lot of research, and being confident the model was reliable, I still had a niggling doubt about such a good deal being legit, but everyone there was upfront, friendly and helpful. An excellent family company - will definitely use again and happy to recommend.

Thank you to John Taylor of Chancellor Lane, Reg Vardy. 17 years ago you sold me my first car, a…read moreFiat Punto. It was a great deal and is still going strong! I am grateful for your assistance and support in helping me pick the right car for me and patience in explaining the process. Much appreciated. Jenny

Take my advice on this. Don't use this garage under any circumstances. Unbelievably bad service,…read morehad to return several times with same fault. Having used many garages over the years this is without doubt the worst one ever. A catalogue of errors from them and listening to their excuses was laughable. I would be very surprised if they had any trained mechanics on site. Please steer clear, you'll regret it if you don't.

Had my car serviced here. If you like your car, avoid this garage. Terrible customer service, tried…read moreto make me pay far more than was quoted in the Citroen website. The car was filthy after they had serviced it, there was a scratch on the body work which needed to be buffed out, the car wasn't left in the condition it arrived in, and I wasn't the only one there at the time who had their car scratched during a service. Poor