I've been coming to this specific location for years and it's gotten to the point where it's just…read moretime to finally speak up about the bad parts. My main issue was Mia at the front desk who, took about ten minutes to walk out to the front desk and acknowledge me at the location. She only walked out to check someone out, and when I gave her my name, she said, "you're an hour early, I don't have anything right now" and then continued to check out the other lady. I sat there and waited for a formal acknowledgment. I expected her to tell the other woman who was sitting in the room with me, you're next and tell me let's see what I can do and give you options. Nothing. I walked out, and had to waste an hour of my time for the appointment. When I walked in, she was still checking out the other lady, and then told me I would not be able to be seen because now I was too late, - 9 minute grace period, even though I waited 10 minutes to be acknowledged when I first walked in, too late. She told me there was nothing else left for the day although I had only one small prepaid service I was waiting for. I couldn't come the next day as I was heading out of town, hence the need for the wax. When I looked at my phone as I walked out, I got a text saying I had a no show and had 3 no shows before they don't take my appointments and can only do walk ins. I had to walk back in and ask her for her name - Mia, and who was supposed to be the waxer - Jeanette, who couldn't do the wax because they had just added new wax and turned up the heat. (This means nothing to me btw as I don't work there) She also told me she had been gone for ten minutes because she also has to sweep so they can close on time because there was only one waxer. This is an hour and a half at this point after I originally showed up when the closing was nearly 2 hours out. Not once did she mention, hey we only have one waxer, when I checked in, nor did she say look we are low staffed today can you com back at a different time or day. Nothing. It's rude and horrible customer service, I also don't appreciate the attitude when I called her out on her behavior. I didn't want to argue with a young girl, but I do find it incredibly disrespectful of me and my time. I will not be returning to the location and will be asking for my money back on unpaid wax passes. Additionally, EWC, get more employees and pay them fair wages. It's no wonder why people are constantly leaving, you leave the waxers spread thin, alone, and have compressed schedules for them making them make mistakes along the way. I really liked my last wax girl here, Stacy and ever since she left it's really gone downhill.

My first time getting a Brazilian wax, and KATIE did not make me feel uncomfortable, she was very…read moreprofessional. She did such a great job! I was very impressed!!! I left there smooth and very happy! Definitely book with her.

I booked with Destiny for a customized facial and I'm so happy with how everything went. She's very…read moresweet and understood my skin care concerns and is easy to chat with. The facial and massage were perfect. The vibe of the room and business in general is very cozy and clean. I'm so excited to go back again!

My second experience here is where it all went downhill. I got a dermaplane facial and requested a…read moredermabrasion as well. The technician informed me that the dermabrasion would be too much exfoliation since the derma plane is exfoliating as well. However, she still recommended doing a chemical peel and because I'm not that educated in skin treatments I proceeded with her recommendation. About a week later after my facial, I I noticed 2 burn marks on my face, which I assumed were from the chemical peel. While one healed, one has still not gone away, and this is a facial I received late in December 2025. I went back a month later and asked the technician(different one) what the mark was. She said it was like acne post mark because of too much exfoliation with both the dermaplane and chemical peel . She said it should fade away and recommended me one of their expensive skin resurfacing products. I did not buy it and this was my last visit here. 3 months later, I still have this mark on my face so I have an appointment with the dermatologist soon. I would still recommend this place for maybe the basic $70 facial, it's pretty cheap and worth the money. I do not recommend any other special services because it seems some of the technicians may not be as educated and it's not worth messing up your skin.

Great little spot in Whittier. Only by appointment and have to arrive right in time or door will be…read morelocked. I've gone a handful of times and usually enjoy my experience but I must say I don't think I will be going back or returning. She frequently runs promotions via email or Instagram and when Ive booked during promotions and go to pay she does not acknowledge or honor the discounts and promotions she is running. I feel awkward having to mention them when they are clearly advertised on marketing emails and social media. SOMETIMES she will say it must be mentioned but others it does not. Also sometimes the interactions and conversations during Brazilians can be a bit intrusive and personal, I get some people like it and like the personality but it's just not quite my vibe. Definitely try and check it out but just not quite what I envision or prefer.

I booked a Brazilian wax with Fio after years of not having been waxed. Fio ensured I was…read morecomfortable and at ease. Her boutique is lovely and she is wonderful to chat with. I must add that I was so smooth afterwards--no ingrown hairs or redness at all! Loved it all and I will definitely be returning!

The owner and Becca are amazing. I received EMS, cavitation services and a personalized hydration…read morefacial. Not only is the facility beautiful and it looks like ur stepping into a modern high end hip salon but it smells good and is so clean. I literally vibed out with Becca during my facial. Totally worth it. Pricing is great and honestly I don't even know how I got home I was so relaxed.

Becca is sincere and knowledgeable! I really enjoyed my first time wax with her. I'll be coming…read moreback :) she clearly advises what she is going to do prior to starting her work and advised how to care for my skin moving forward. The music playing was great too.

The ladies here are great! Very professional, service is amazing and the place is clean. Definitely…read morerecommend.

This was my first time here. It had been about 5yrs since my last Manzilian sugar wax. Jacqueline…read morewas great, she made me feel at ease and was very professional. She worked quick which after the first few swipes the discomfort was hardly noticeable. Definitely will be returning. Guys I highly recommend getting a Manzilian waxing, it's way better than shaving. You feel much cleaner, and not to mention the Wife will love it too!

A really cute spot in the heart of Whittier. I automatically feel pampered and everyone is so…read morefriendly. I love getting my brows done by Ash Monique, she does an excellent job! It is always a quality experience, she makes sure you get your best brows without ever feeling rushed. They also have fun playlists, always something different.

Jessica did my brows and she was so thorough, thoughtful and gentle! Great service. This is the…read moreonly place I come for wax and threading services.

Got a 5 minute massage and it was great! Definitely going…read moreback in for a full massage. Thanks see you soon

This is my honest review of Fejjab Spa. First of all, the…read morefront end staff was really great! Very friendly and accommodating! I got a massage and a back facial. The massage was not very relaxing. Juanita used short quick motions that made my muscles tense up... kinda reminded me of the same forceful motions that one would use on a manual washboard. And candidly, it felt like she was in quite a rush. (No, I didn't say anything to her because I wanted the full authentic experience that Fejjab Spa offers.) But she was very nice but not very skilled. Also, my massage ended way before my time should have. (I arrived a few minutes late, but even then, the massage ended at least 15 minutes earlier than the original time and there was no clarification if my time would be cut short or allowed to run for the amount of time that I purchased.) This was my first back facial. I was really looking forward to it because I knew there was a bunch of interesting things that I could not reach. The whole experience would have been immensely more enjoyable if they offered a heating lamp. What I discovered during my first experience is with all of the liquids, creams, lotions, and mask, my entire back was exposed and I was cold the entire time. I think the cold from the facial undid any relaxation from the massage. Perhaps the quality of service could have been given more grace, if the services weren't so expensive. I feel this experience was over-priced when compared to far more luxurious establishments offering the same services for less. Though my experience was disappointing,

Julia waxed my wife's eyebrows this morning and it was a nice experience. She was very friendly and…read moreprofessional. My wife's eyebrows came out great and now I want to get my legs waxed! Will return! Thanks Julia! Ps. Great location with lots of parking and the inside was super clean and cute!

My favorite wax spot to go to when I'm in the area! Ari &…read moreJulia always does an amazing job and quick Brazilian too which is an absolute plus for me :)