seems like bait/switch. started really good but over the…read morepast couple of years is lacking the initial luster. quite unresponsive of late .

We have a family member that has been at this Cogir for years. We have seen services continue to…read moredecline here. We have gone to meals over the years with our family member and the service in the dining room has gotten worse and worse and the food quality and choices are sub-par. It often takes the dining staff 45 minutes or more to serve the food when residents are waiting and there are only two meal choices. We have experience food being under cooked, and vegetables being so old they should not be served. Our family member often has had stomach issues and diarrhea that we think is at least partially caused by the food served. COVID was terrible with residents being forced to be isolated in their rooms for months. They are short staffed in all areas. Not just the dining room. The monthly charges have gone up and up. Maintenance is lacking in the units, including changing light bulbs, loose towel racks, etc. We have had to fix things because of this. They really do not offer a lot of assistance for ADL's even with extra fees. We will probably be moving our loved one soon.

Don't ever put your family member here! They are NOT understanding PEOPLE, unprofessional, neglect…read moremany of their clients, no care for their client's well-being, horrible management ever since Kristie left. I used to work here and had to take care of 10 clients alone which made it extremely difficult to always keep an eye on all my clients when it was time for a bath.​ Working here was like working for a bunch of high schoolers. The new manager who took over after Kristie was the worst. She was the worst manager I ever had. Let's just say if she didn't like you, you're out of a job. I worked here for only 3 months, followed all the rules but still, it wasn't enough, because someone hated I was a rule follower and did my job as i was taught/by the book. So it made them look bad. SO i decided to quit before i got more caught up in the staffs drama.I'm a very compassionate person and care for anyone I take care of. This place will not show you that care. Trust me

One of the most difficult decisions a family can face is how to help a loved one with Alzheimer's…read moreor other memory loss problems. The Cottages at Mill Creek, a memory care community combines the best features of both adult family homes and commercial assisted living communities. Here you will find an intimate environment where residents receive individual attention provided by a professionally managed, highly trained and compassionate staff, available 24 hours a day and seven days a week. They have a specialized activity program specific to each individual resident. You may not see several group activities, but more intimate one on one activities tailored to the preferences of each resident. Anyone can say anything in a review while remaining anonymous. I suggest going in on your own at any time for a tour to see what is really happening at the cottages. It is always hard for families when they lose a loved one to this terrible disease and often are looking to place blame somewhere. If the needs of their loved one was not being met please ask yourself why they would allow their parent or loved one to remain there. The reason is because the care is exceptional and they know their loved one is safe in this specialized environment.

We are so glad we found US Inns Adult Family Home in Everett a few years ago. My mother, who…read morerecently passed away, felt very comfortable after we decorated her private room to make it feel like it was her 'real' home. She was a tough one to please, so this was a real blessing to us that we found a place that pleased her and did not feel or smell like a retirement home. My mom, being an introvert, was never interested in a large senior community and preferred to live in a place that felt like her 'home'. After visiting many adult care homes in Everett, we knew the minute we walked into US Inns that this was the right place for my mom. US Inns is located in a quiet neighborhood setting on a side street. It is clean, roomy and decorated nicely for their residents. They have a cozy sun-lit dining room with a large picture window for residents to enjoy the view of gardens and flowerbeds. The patio is a cheerful place to enjoy the sun and guests who preferred to be outdoors on nice days. Helen, the fantastic manager of US Inns and her main assistant Betty, are exceptional! They work hard to make sure their 'family' residences have the best care and give them love through humor and compassion. Other staff members are very responsible and caring too. They are a solid team, no transitions in staffing which is a good sign of an excellent company! At the beginning, my mom needed care due to limited physical abilities, but her mind was sharp as a tack! She enjoyed playing cards and doing crafts (Pre-Covid) As her health failed, US Inns allowed hospice to come in and help with care. That made my mom feel good, knowing that she could stay at US Inns until the end of her time. When some people think of Adult Family Homes, they may think it is only for seniors who are severely incapable of doing things on their own or has dementia. But it's also for people who can think clearly and enjoy being around like -minded people in a comfortable home setting. I highly recommend US Inns Adult Family Home on 37th PL SE in Everett. Before you make a final decision in home care for a loved one, be sure to check this wonderful home out too. You'll be glad you did! Debbie and Doug Cooper Everett, WA

From the owner: Our home provides assistance to Senior citizens in daily living activities and enrichment exercises…read moreto build up your personal and social needs. Our goal is to help and promote regular physical and mental stimulation. Some of the services we offer are: ➢ Post-Surgical Assistance ➢ Physical Disability Support ➢ Post-Stroke and Post-Heart Attack Care ➢ Dementia and Mental Health Care ➢ End-of-Life Care (Hospice) ➢ Assistance in Bathing and Hygiene ➢ Assistance in Medication Management and more.

This is a very deserving review! Frank and Juli came I to our families lives at a crisis point…read more Because of some complications in the family, our mom who needed 24 hour care, was being turn away from good options. Juli was referred to us, and I admit to being skeptical that we would get personalized and successful attention. How wrong was I?! She and her husband Frank (it was the combination that won Dad over in the end) were 100% available and prompt and their experience and contacts ended up with Mom in an excellent and beautiful home in Edmonds. They both have a very kind, strong (we needed that!) and personable way, which they bring to all of the encounters we witnessed. They were intuitive about what would move this very difficult situation forward and were correct! Please call them if you are super stuck like we were!

Juli is amazing - I would, hands down, recommend reaching out to her with any assisted living help…read moreyou need. My brother and I (who live out of the state) needed to find assisted living for my single father. Juli and I had many phone calls to discuss my father's needs and wants and were able to meet in person, with my dad. She really listened and we felt supported through the process of finding him a new home. Juli set up tours at multiple locations and coordinated so much of the move for my dad. It is apparent that she truly cares about the people she is helping and I have remained in touch.

Words are not enough to describe what an outstanding compassionate caregiver service Honey…read moreHealthcare provides. From our very first interaction with Isabella Johnson, she was professional, compassionate and understanding of the complexities involved before we even realized it. She and her team, especially Mia and Edith, were sincere and committed to high quality care. They communicated regularly with family and were great with my dad. It felt like they truly cared about us. They were reliable and handled problems with Lacey Post Acute prior to discharge home quickly and with professionalism. I would highly recommend Honey Healthcare to anyone looking for heartfelt dependable and professional care. Amazingly they still keep in contact to check on us. They truly make a difference going through such a stressful time.

We have had a caregiver from Honey Healthcare for my elderly dad for over a year now. She is very…read morehard working and efficient, knows how to politely deal with my often cranky dad, and understands how to get him to do things he MUST do but tries to avoid. He adores her, and so do we. She has a ton of experience with the elderly and it shows. We have had a couple of "fill ins" when we needed more days on occasion, and they were also great workers. Also, whenever I call or text the owner for whatever reason, I get an immediate response. Nobody I have worked with in the past has been this responsive.

Looks like my first review did not post so will try again. I am so grateful for Jessica and the…read moreservice she provides. My husband suffered several health crisis in a matter of a couple of months. He was going to be realeased from rehab after being there a month and it was recommended he be placed in an Adult Family Home. I was referred to Jessica at Alderwood Senior Care Advisory Service. From the first phone conversation, through placement, and beyond, I felt like I was being taken by the hand by a good friend or sister who knows business well. Will be forever grateful to Jessica and I HIGHLY recommend her! I cannot imagine navigating that process without her help and expertise.

My mother-in-law was coming to the end of her skilled nursing days and needed a new place where she…read morecould receive high-level, quality care. I had looked at a few adult family homes in our neighborhood on my own but would have never found this one. Jessica took our information over the phone and made appointments at places that fit our requirements. We couldn't be happier with what she found!! Invaluable service!!

We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.

I reached out to Husky to help me through outpatient treatment for throat cancer. I needed…read moreassistance getting to and from daily chemo and radiation therapy sessions and help with chores of daily living. The agency's performance exceeded my expectations. Their caregivers always arrived on time and were excellent companions who helped me withstand the rigors of a very difficult treatment protocol. The agency's management staff was also very easy to work with. Services and charges were clearly explained and the scheduling office went above and beyond in accommodating the inevitable changes in my treatment plans. Should I require caregiver services again in the future, I will definitely turn to Husky. I have already recommended the agency to several friends who are seeking senior care help.

I reached out to Trish for advice when it was hard to know where to turn. She was extremely…read moregenerous with her time during a free consultation and had good ideas, then followed up with her suggestions in writing with no hard sell for her own services. She's very willing to talk even if you're not sure what you need.

I highly recommend Patricia Throop and ElderCare Consulting. She provides a truly valuable and…read moremuch needed service to anyone needing help with decisions and care for aging parents and other loved ones.

When we moved my mother into the Brookdale Silverlake location, she needed memory care. They did a…read moregreat job caring for her daily needs As she continued to decline, they continued to increase her care and was always very kind and patient with her. She was there 4 yrs before passing but was cared for very well while she was there. I recommend them to anyone looking for good quality care for their loved one.

My mom has lived here for 2 1/2 years and she has improved on all levels since she arrived in…read moreDecember of 2015. I am moving her to an adult family home only because of financial reasons. There is a core group of long-time staff members (Zainab "Z", Karen, Carol, Corrine, Jim, Alma, Pam, Judy and Michelle) that have made a significant impact on my mom as well as myself! These people are angels and are the most patient people I know! Words cannot express how grateful I am for Brookdale!