I have taken lessons, bought several instruments and accessories from Warehouse 66 Music. This is…read morenot the closest music store to me, but because of the personal attention and broad music knowledge that he and his staff possess, I will only shop here. If you are planning on broadening your style or just exploring the possibility of learning an instrument - contact Chris and his team; they will help you find the right style and have a great personal touch that will make you feel comfortable. They are great supporters of all of us, whether novices, intermediate or professional!

From the owner: Warehouse 66 Music is a full service music retail store. We sell a wide variety of musical…read moreinstruments such as; guitars, basses, keyboards, folk instruments, band instruments and sound gear! We also are a full service repairs shop for all instruments.

I had quite the experience today with Chase at Palen music and learned more about Trombones in 5…read moreminutes with this Gentlemen. He let my kiddo play for probably 30 minutes trying different levels of Trombone from their selection. He spent his time and answered questions and made it the best experience a stressed father could have. I never thought I would spend so much on an instrument, but I feel it's definitely worth it. I truly appreciate them also allowing us to finance.

I paid Palen music center $250 dollars for a PLEK. I asked for a plek a setup & a problem with the…read morebridge to be fixed. Danny the Luthier there i guess called & left a message saying No problem me & my associate will have this done in a couple days. I returned there call for two days & never got an answer or a call back. Called the store, Your guitar is here & done. They were doing a pod cast so it was very loud. & by the way they started making people pay for repairs & plek up front. They never offered to take me to another room or plug in to make sure I was happy with my guitar. They were super nice when I came in the first time but when I came to get the guitar they were rude. So when I got home, he did plek it I think but no setup at all. The neck had way to much relief. I took the strings off made sure my neck was level started checking it with my fretrocker 6 out of 24 frets were high. No wonder they make u pay up front. Nothing was done to the bridge either.Danny close enough strikes again. I nick named him that because I spent two days with him at the Palen shop watching him take people's guitars & be doing setups like action, neck relief nut height & being off quite a bit & say closed enough. lol I even saw him do that on one of the pod cast & then say , r u recording? ,Yes, whoops... He is very rough & disrespectful to other people's instruments. Several months ago I talked to Danny close enough on the phone. He was very nice to me & offered to help me with some things I didn't know how to do on my guitars. I had just gone through a heartbreaking divorce. Being able to learn from a real Luthier was a God send. I got to the shop & he scanned me & looked at me like I was a bug that needed squashing & never invited me to came in. I guess we were going to stand in the parking lot. Can we go in??? Yeah ok he finally said. Then he started to make fun of me for have my Jackson in a bag. It's all I've got bro... My emotions are already all over the place & this guy. So my fender needs a nut i just don't know how to cut one right & perfectly as possible not just close enough. Anyway he plek it & then tries to charge me for it. I had hard tailed the bridge so when u loosen the strings the bridge likes to come up on the posts so u have to make sure when u tune it back up that it's in the right place. So I tell him to watch for that. He tunes it up & just hits the bridge with his palm & it pops down. My USA fender stratocaster. He treated my 1990s Grover Jackson the same. None that ever got repaired. This guy had me crying to the point of suicide & mad enough to hurt him badly. Thank God I did not do either one. But I got over my divorce & Danny close enough being an ass. But I wouldn't ever do any business with Palen music center Springfield. Because this is how they treat people. Sincerely Brian Jacobs. Ps The frets were not polished. The nut slots were not cut to the string gauge I wanted. intonation wasn't set It wasn't tuned right. Nothing. Thanks alot Danny close enough! I will tell everyone how bad of a Luthier u r!

Great shop and kind owner. Sold me a nice used guitar after ensuring that it worked flawlessly…read morefirst.

From the owner: Open Now at 209 south main Berryville Arkansas 72616 My…read morevision is to be the premiere provider of high-quality instruments, supplies and services for my community and surrounding areas. My desire is to put my vast years of experience and knowledge to work to support my target area. Customer support, service and satisfaction are my #1 priority.

Back in town and you know I just had to swing by again. This time I took an Ibanez AW I've had for…read moretwenty years with me. I've owned Martins, Epiphones, and so on during the last twenty years but my Ibanez is by far the best, not because of the way it sounded (but yes it sounds awesome) but because of the way it feels when I play it. I have small hands and finding the right neck is something I've always struggled with. My Ibanez always felt just right though. So after years of struggling I just said screw it, I'm going to do it the easy way. Walking into the Acoustic Shoppe with my saddest puppy dog eyes on I walked it over to their luthier Liz. I asked her if she could measure the neck shape, radius and nut width and point me in the right direction. She was more than happy to take some time off of her current project to do so and when she was done because the salesmen were all occupied she pointed me in the direction of five different guitars by Breedlove and Eastman, and suggested I start with them. When an associate became available she snagged him and gave him a brief explanation of what I was looking for. Step in Corey. Man that dude rocks! He saw that I had narrowed it down to three guitars by the time he showed up, and spend the time to go over the pros and cons of them. He's one of those musicians who can show you what a guitar can sound like, without making you feel like an idiot for how you play it after he hands it back to you. That's kind of a rare quality in somebody selling guitars. He was extremely patient and after twenty years of trying to find that perfect guitar he knew I wasn't going to make a snap decision. It didn't matter that I wasn't looking for a $3,000 guitar. He just wanted to see me walking out the door with a guitar I was going to actually want to play. So not long after that I walked out with my new Breedlove Discovery S in mahogany. I've only set it down long enough to eat, sleep and write this review. Man I finally own a guitar I love as much as the first one I got twenty years ago!

Attitude they get very condescending of you don't like something. They need to work on their own…read morehumility.

Johana is an excellent and very experienced music teacher. She teaches individual students and…read morefamilies, including home-schoolers. Students, especially kids, love her lessons and make great progress very fast!

Johana is a wonderful teacher with an incredibly warm heart. She is extremely knowledgeable, yet…read moreextremely humble. She prepared me perfectly for studying music in college, but also is a great teacher for those who are just wanting to learn as a hobby. Her laid back personality and approach are endearing, and she always entertains with stories, which makes her feel more like family than a teacher.

Tom got me right in and gave my violin a tune up. I can't believe it's the same instrument after he…read moremade some adjustments to my setup. It sounds amazing now. He really knows what he's doing. His shop has many stringed instruments and has something for everyone whether beginner or professional. I will recommend him to all my orchestra friends. Definitely go to him if you need a luthier. He really cares about his customers and loves his craft and has very fair prices. Him and his wife are really kind people. Check his website for his new shop address.

From the owner: Your local destination for fine bowed/ string instruments, expert repairs, quality rentals, and…read moretrusted accessories. Dedicated to serving musicians and fostering music in our community.

Awesome place and even better guy. He does a bunch of fun events for holidays and such and sells…read moreall of his gear at either a very reasonable price or an unreasonably low price. Upon first glance you would say the price for lessons is too much, until you get into the lesson. Jason runs you through absolutely everything and makes sure you aren't left behind with how fast he does it.

From the owner: Guitar repair, strings, supplies and lessons. 25+ years experience.read more

We live in California and were headed to Missouri on vacation. The kids play the cello and violin…read more Our conundrum was that the kids needed to practice and it really wasn't practical to fly with their instruments from a cost/damage standpoint. But . . . the kids gotta practice. Why, oh why, couldn't they play the piccolo and flute??? A few weeks before our trip, my wife found Springfield Music on Yelp and spoke with Mitch. The dude was helpful, accommodating, and spent a lot of time making arrangements to set us up with rental instruments. Wanna talk about delivering? Mitch was not working the day we arrived . . . However, the other employees were aware we were coming, everything was ready for us when we got there, and my son even got to try out two cellos to decide which one he liked better. Instruments . . . check! Cases . . . check! Bows . . . check! Rosin . . . check! Contracts filled out . . . check! Exceptionally reasonable prices charged . . . check! 20 minutes in and out. Everyone was exceptionally polite and did an outstanding job. On top of that, the place was impeccably clean, all the employees were beyond nice, and they had just about everything music-related one could possibly be looking for. When we went back to drop off the instruments, we got to the store about 25 minutes before they opened, as we needed to get to the airport for our flight. No problemo! There were two employees in the store who opened the doors for us and completed the final inspections and paperwork. In and out in 5 minutes! Maybe it's a Missouri thing, but where we live the employees would have ignored us while they sipped their triple mongo half-caf frapp with a sideways shot before giving anyone the time of day, then would have intentionally opened 5 minutes late. When in the Springfield area, don't hesitate to go to Springfield Music for any needs you may have. While they didn't write the book on customer service, they definitely have contributed a chapter!

I posted a negative review yesterday and within minutes the owner publicly responded with a comment…read moreand included an email address to "resolve" the situation. I emailed immediately, ready to work this out privately, and have received no response. It appears communication only happens when it's for public viewing. In my email, I asked whether they record phone calls. When I spoke with Candace, she clearly told me that if I paid $206.97, the warranty would cover the instrument repair. I wrote down her exact words as she was speaking. Less than five minutes later, while I was on the phone with Amanda, Candace denied ever saying that -- essentially implying that I was being untruthful. I sent a follow-up email and still have not received any reply. At this point, I have contacted the Better Business Bureau and informed our band director of my experience so he can consider using another company in the future. Consumers deserve transparency, accountability, and consistent communication -- not responses only when the situation is public. WARNING: Please consider this experience carefully before choosing this company.