Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

If it were possible to rate Central Phoenix Eye Care (CPEC) 10 STARS, I most certainly would! I…read morecannot say enough good about the attention and caring the staff at CPEC provided to my adult son recently. Sadly, my son has suffered with mental illness for the past 11 years; the illness rendered him homeless over the past two years, resulting to his landing in Phoenix. In June, my son contacted me and let me know he was receiving help for his illness. And, in late July, I had the opportunity to travel to out to Phoenix from Dallas, to see my him and make a best effort to get him some of the things he was in desperate need of. Since my son had been without his eyeglasses since January and since he has always had a very strong eyeglasses prescription, being effectively blind and only seeing blurry images beyond about eight inches in front of his face, that which he needed most was eyeglasses! Because my son's prescription is so strong and because of his apparent mental incapacity, I did not want to take him to a store like America's Best or Lenscrafters, because I believed he warranted an extra level of attention, to achieve the best possible outcome. Well, after a little bit of reading reviews on Yelp* and weighing all options, I decided to give CPEC a call. Since I was only going to be in Phoenix for three days, I was elated when I was told that CPEC had an available appointment the following day. My son and I arrived on-time and were promptly greeted and given the necessary "new patient" forms. While I filled out the forms for my son, he was called to be seen. I was graciously invited to accompany him during the process. The examination technician who saw my son, was friendly and communicative, and when it became necessary for the technician to physically force my son's head and eyeball to be on the exact point it needed to be, in order to achieve the correct imagery, she showed compassion and gentleness in both her tone and touch. Next, my son was examined by Dr. Kelsey Harraghy. Dr. Harraghy above all, was equally compassionate and thorough! She was patient and attentive and, made me feel that my son was in the best of care. Her tone was gentle and caring and her bedside manner impeccable! Dr. Harraghy not only showed sincerity in ensuring my son's prescription was as exact as possible, but she also went the extra mile to find a contacts prescription that would work to give my son eyesight, until his eyeglasses order was completed and ready for pickup. The impact of Dr. Harraghy's caring cannot be overstated and it became apparent when my son placed the contacts in - having his sight restored after seeing only blurry for the previous six plus months - and his countenance as he observed himself in the mirror changed to one of an almost angelic quality. He appeared genuinely childlike and mesmerized at his ability to once again see. Thank you, Dr. Harraghy!! We then sat down to place the order for my son's glasses. Everything was presented with patience and caring and in a very low-pressure manner. From beginning to end, start to finish, CPEC took excellent care to ensure my son was made to feel appreciated and genuinely cared for. I am sincerely grateful for the staff at CPEC for showing my son and I the very best of humanity and kindness. Thank you, CPEC Staff!! I cannot recommend CPEC highly enough. If you are in need of eyecare, you may without hesitation or reservation be comfortable with your decision to visit CPEC. You will not be disappointed! I assure you!! Live Well. Be Well. Cheers!

Dr Van Buren is caring knowledgeable and personable. Office staff is friendly and efficient…read more Highly recommend .

Dr Van Buren is the best, he did my cataract surgery on both eyes and also blepharoplasty surgery…read more I have been seeing him for at least 15 years. He is always pleasant and caring. Also the office staff is always pleasant and great to deal with. I highly recommend Dr. Van Buren

Ectremely low on customer service. Do yourself a favor and find a clinic that at the very least can…read morebe bothered to have a human being check you in.

From the owner: Southwestern Eye Center offers a full spectrum of medical and surgical eye care through a team of…read morehighly trained specialists. Patients have access to comprehensive eye exams, LASIK and vision correction, advanced treatment for dry eye and glaucoma, and subspecialty care in cornea, retina, and low vision. Select providers also offer cosmetic and reconstructive eyelid surgery, ocular prosthetics, and pediatric eye care. With a commitment to excellence and convenience, Southwestern Eye Center delivers integrated care across a wide network of locations in the Southwest.

I have been going here for 7 years. The last pair of glasses I had to take bake 3 times and I still…read morecan't see out of them!!!! I am so frustrated I went to Lens Crafters for the correct measurements for the correct vision in my glasses! What a waste of money.

I love everyone at this clinic. They are courteous and competent. Dr. Heffelfinger listens with…read moreexcellent clinical skills. I will continue to go here for another 30 years. Kay Wing

I had a outstanding experience with the Arizona Eye Specialists location on Osborn and 3rd street…read more The receptionist, Dr's assistant and the Dr. as well. They were all very welcoming, patient and answered all of my questions. The assistant's name is Ashley, the Dr. name is Dr. Roden. Sending my thanks for their care and valuable information they shared with me. I have been going to this establishment for years and certainly will continue to do so in the future.

It's not a thorough eye exam . Only interested in eye lifts…read more Extremely non professional.

Dr Dustin Heringer performed Ptosis (eyelids) surgery on me and I am absolutely thrilled with the…read moreresults. Prior to surgery, my eyes were only open slits. A couple days later my eyes were noticeably open. I just had my last post-op appointment at 2 1/2 months and my eyes are wide open. My husband says that he can't remember he saw my eyes wide open. Family and friends give me positive compliments. I Never had any pain! I consider Dr Heringer my Miracle Doctor! He's kind, friendly, professional, and answered all of my questions. The office and support staff are all very nice and helpful. I wholeheartedly recommend Dr Heringer to anyone!!

Dr Heringer and his office are top notch. He took the time to evaluate a difficult problem. He…read moreexplained surgical options thoroughly. From the time I called to make my appointment until my care was complete everyone was professional and kind. I highly recommend him.

First time here, front desk gal was pleasant and helpful, I didn't get her name but I wish I had…read more Once I got call back Alyssa assisted me, let me say she was very nice and patient! I have a fear with the eye pressure test, I was relieved when I found out it wasn't the air being blown in, but once I realized now I was having something touch my eyeballs, I went into panic mode. She was very nice and patient with me and I was able to get it done, she made me feel safe and I was so appreciative of that. See McPhee was very informative great bedside manner!

MAY 26, 2020: I came in to get my lens polished, like I do every few months. Contact Lens Lab is…read moreon it - Covid 19 safety protocols in place + professionalism + kindness. The Lab was locked during business hours to limit the number of customers. Their two employees wore masks. Elizabeth sent me home with a travel kit of Boston Lens Contact products b/c I still wear gas permeable lens. Yay! And gotta stress: they have a spectacular & stylish selection of readers - the glasses for people 40+ who need them for reading up close. I have balked at buying any b/c all the drug stores ones are so dang ugly. But definitely need to return to purchase a pair I got my eyes on, that I'd be excited to wear!

I have been seeing Dr. Meador since 2010 and I can't express enough how compassionate, intelligent,…read moreand overall caring he is for my health. He will go out of his way to help in any capacity to make sure you are taken care of. They didn't accept the insurance I had but that wasn't a problem and they were always reasonable with out of pocket payment. I highly recommend him!

Dr. Meador seems like a relative because I have been going to him for so long. Even though he…read moredoesn't take my insurance I wouldn't go to anyone else. He is incredibly thorough, compassionate and takes his time making sure all of my questions are answered. His staff is friendly and attentive. You can't trust your eyes with just anyone and Dr. Meador is definitely leading the pack with his expertise as an Ophthalmologist.

4.20.21 I have been patronizing both Buena Vista Opthalmologists AND Contact Lens center in this…read moresame building for more than TEN years. My reviews for both have been five star. This is where I get my eye exams and buy my contacts so naturally, it's super convenient to be able to order eye glasses here as well. I don't see a separate page to review their Optician's, which is unfortunate because my experience there was horrible. I have bought several pairs of glasses over the years at this location. The last time was 2016, so yes, five years ago. The older gentleman who used to operate this store was kind, knowledgeable, and professional. Unfortunately, the current optician, Shelley Jewell, is just the opposite. First, their selection is underwhelming: not many frames to choose from. I picked two frames and then it was time for "the numbers." My prescription is so strong that my lens cost more than the frames. Shelley proceeded to give me a price that I thought was "kind of high" but then again, the lens always make the price higher. However, I then asked her to review ALL elements of this order: + High Index (thin lenses) vs Polycarbonate (thicker lenses) + Blue glare (if you're looking at computer screens) vs regular + Photochromatic or adaptive lens that get darker once you're outside in the sun + Progressive lens aka invisible bifocals (yes if you're 40+, that might be a thing) vs. regular lens There are four pricing tiers to choose from for thickness of lens, the lowest index aka thickest lens to the highest index aka thinnest lens. Once she explained the pricing, I realized Shelley had given me the pricing for the highest index lens. Super presumptuous. When I asked her to please itemize so that I could see the difference in pricing, Shelley made a face, as if she was totally put out. She then proceeded to inform me that the frame would "show" the thicker lens and it would be heavier. Not new information for someone who's been wearing glasses since I was a kid and now investing in them as an adult for 30+ years. Do you think I don't know that? She's trying to talk me out of the thicker lens because she doesn't want to do all the different cost breakdowns. Which is her job. And she wants me to spend more money. Which does not fit the price point I mentioned up front. Getting the middle grade lens was the best choice for me, given my budget, which I shared with her. I've had the "Cadillac" of lens, the highest index lens, before, when I could afford it. But that was not going to be this pair. She proceeded to calculate the different prices and write them down for me. I was going to ask her to do that for the second pair but a coworker came in and she got up from the table, to socialize with that person. IN THE MIDDLE OF OUR TRANSACTION. Are you kidding me? That nailed it. Done. Not spending my money here. As any good salesperson in ANY industry knows, none of this was good customer service/sales etiquette. incredibly short-sighted. Pun intended.

Shelly was rude and acted condescending towards me which no matter what the situation is poor…read morecustomer service. I would never go back there or recommend it. The people seem to act as if they are above the person asking for service and that they cannot be bothered to actually provide the time or effort to be friendly or make the customer feel welcome. The other person working did help me more, however I still felt unwelcome and that they were trying to get me out as soon as possible. This review is for the optical shop.

Dr Ray Zimmerman is competent and compassionate. I highly recommend him and his practice. I drive…read moreto Phoenix from the Prescott area for my appointment.

Dr. Zimmerman is an excellent provider . Very focused and caring . He recently joined the Petelin…read moreEye Care group . My only concern is that he is better than the group itself.