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Englewood, CO

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More Than Vacuums

2.1 (62 reviews)
Closed • 10:00 am - 4:00 pm

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Video game console support

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Sign showing turn around time for repairs
Dusty S.

I've debated writing this review. I had such awful service here, they should have just called me an idiot on the phone and get it over with. I brought my vacuum in to be serviced. On the phone, he said it would be a week to get it repaired. I actually thought I was going to (what turns out to be Best vacuum, also on Arapahoe, which is a great place. I thought maybe they just moved locations.) They were so rude when I entered the store. I just ignored it, what do I care, they were fixing my vacuum. He said 7 maybe 10 days, it would be ready. After 7 days, I called to see what the status was, because I heard nothing. He advised he told me 10 days minimum, 14 days usually. And if they had it for 10, they could order a loaner vacuum and get it on the truck. (never offered to do this, just said they could. I wondered, if it was 10 days minimum, why would they not have offered a vacuum when I was at the store? Since "10-14 days is standard waiting time" ). He said I should call back after 10 days. We repeated this dance for 3 weeks. If they said it would be at least 3 weeks in the first place, I could have made plans. It's more the "no, lady, you don't know what you're talking about" tone. Considering this was a $400 repair, a little update would have been great. The guy doing the repairs, where they ship everything to off site, was decent. But I'll never come back here. I took a photo of the sign and their website showing their time frame (not the verbal discussion). I spent many days upset about the rude and poor costumer service on my $1000 vacuum. (I went to Best Vacuum up the street to buy my bag and filters, and they said they get a lot of customers from these locations negative of poor costumer service. He knew exactly what, where and why I was upset. They were so friendly!) the same family owns several locations. And many of the reviews I read, after dropping my vacuum off, were poor. I guess, in this place, accurate. If you review other 1 start reviews, they ALL echo my experience. I was offered $50 in products for a 5 star review, so be leary of those reviews.

Centennial Vac.
Pete G.

Small, quiet shop in a strip mall. I see a lot of very negative reviews for this dealer and can only say I had no problem with my warranty repair except for the long delay in getting the vacuum back. That however had nothing to do with these folks and everything to do with the part on backorder with Hoover.

Kirby vacuum cleaner bags in centennial
Shacresa U.

Great service! Very helpful and knowledgeable. Also got some amazing deals. Kirby vacuum cleaner bag supplies and kirby belt in stock. Offered a free replacement belt with my order.

Best Miele vacuum store

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7 years ago

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Review Highlights - More Than Vacuums

“The original part I wanted to buy when I went to the store that they did not have in stock he ordered and had shipped directly to my residence.”

Mentioned in 2 reviews

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Took my wife's hand-me-down suitcase record player to Dr. Dan. It's ver nostalgic for my wife but…read morehasn't been working for a while now. He started going through it and instantly called out about 8-10 small fixes and 1 bigger one that could help it work. He also pointed out that we had the wrong connector cables (thanks wasted Amazon purchase). He had it for a couple of days, called me back with a quote and timeline to complete the work. He then called me back a week earlier than expected and said it was good to go. When I came in to pick it up, he spent about an hour with me showing all the things we did but also all the functionality the player had that we didn't know about. He answered about 10 (what's this piece for) dumb without getting annoyed with me or kicking me out, which he was probably well within his rights to do at that point. I brought it home, hooked it up and it's been kicking butt for 2 days now. We can't stop playing music in the house and it's probably time for a used record store run. All in all, perfect service and communication. I cant speak for a couple negative reviews on here expect that this guy is old school. He does what he says he'll do and in return I think he expects his customers to actually reciprocate communication and transparency with him ie be on time, understand that all these machines are 60 years old and nuanced, etc. Thanks Dr. Dan! You made my wife's week/month/year!

Let me start by saying, my husband is a huge audiophile. He loves his music. I also have an 80…read morepound Rottweiler puppy who damaged my husband's McIntosh Tube amp. I wasn't sure what to do, and I called Listen Up for help, they referred me to Dr. Dan and he super friendly and helped me resolve the situation easily. Super nice guy, super helpful. Totally recommend.

uBreakiFix by Asurion

uBreakiFix by Asurion

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My printer stopped working. I brought it to uBreakiFix and Abraham fixed it in 15 minutes! I…read moretried fixing it at home and got about half-way to correcting the problem but finally gave up. So much better than having to leave the printer AND laptop at a Best Buy or MIcrocenter which can take at least a week or more. I highly recommend!

I am extremely disappointed with my experience at this location…read more I scheduled an appointment to have the back of my phone repaired due to a cracked back panel. During check-in, the associate mentioned a minor scratch on the front screen and suggested either a screen replacement if the part was available or a tempered glass screen protector. I declined any front screen repair and agreed only to the screen protector and the back panel replacement. I was told the repair would take approximately three hours and that I would receive a call when it was complete. After waiting five hours without any communication, I returned to the store and was asked to wait another hour and a half. When I came back, I was informed that my front screen had stopped working during the repair and would need a replacement if the whole phone. My appointment was only for the back panel repair, so I questioned why work had been performed on the front screen at all. The associate claimed the screen was cracked and needed repair, but I had taken photos of my phone before dropping it off that documented its condition. He then threatened to pull the security footage which I was more than happy to review and show the proof I had. Despite this, I was left with a phone in worse condition than when I brought it in. I was also assured that a claim would be filed and that a replacement phone would be shipped overnight. After receiving no updates, I contacted Asurion myself and learned that no claim had been submitted. I ultimately had to file the claim on my own after waiting more than 24 hours for communication. Navigating without a phone has been quite difficult especially with this process from hell. To make matters worse, I wI'll be without a phone for a total of five days. Throughout the entire process, communication was poor, commitments were not followed through on, and I never received an apology for the inconvenience. Based on my experience, I cannot recommend this location and would not trust it with future device repairs.

More Than Vacuums - electronicsrepair - Updated October 2026

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