Sold me a Subaru and 5 months later it has a cracked cylinder also never disclosed that the car…read morehad been in an accident...won't return my calls...getting a lawyer and reporting to Better Business Bureau

Seriously the best car-buying experience I've ever had! Sam was kind and quick to respond to any…read morequestions. There were no pushy sales tactics, and we were able to look around leisurely without anyone hovering. The prices were great, and the inventory was high quality. The sales transaction was incredibly easy, and Sam made sure everything was perfect before we took the car home. It's been six months, and the car is running great! I live in Pennsylvania and fully plan to come back here to get a car for my teen. I've always hated car shopping because of the games salespeople play, but this experience was so different. I don't mind driving far to find my next car here. Highly recommend!

Can't thank Justin, Dan and the rest of the team enough! They went above and beyond to make me and…read moremy family happy with our new car purchase. From moving the car from another dealership, to delivering the car to my job! Shopping for a car can be such a stressful experience but these guys did all they could to make it as smooth as possible. Service team also deserves a shoutout for being transparent and friendly throughout my first visit to have a tire sensor replaced.

Bought my car here before the dealership was sold. The purchase included 3 complimentary oil…read morechanges and lifetime inspections, and I had only used one. Came in recently and was told the new ownership is not honoring any of the complimentary services from the previous dealership. Disappointing to see perks promised to customers simply disappear after a sale. Not a great way to retain prior customers. I've submitted a formal complaint with the BBB and the state attorney general to try to resolve this.

I recently had bought a 2008 Mercedes Benz CLK350 for my first car and I absolutely love it, the…read morecar works great and I've recommended this dealership to all my college friends. They had a wide selection of great cars at great prices, Moe helped me find the perfect ride. Highly recommend!

Con artists, bought a car from them, they tell you they go through the cars to make sure theirs…read morenothing wrong, theirs a 30 day warranty and that they have a mechanic but it's all bullshit. Moe is the so called "mechanic" and doesn't know what he doing. Car was missing the rear window motors, they were being held up by pieces of wood, all 4 shocks were barely bolted on, told them about 3 other small problems that are fairly easy to fix nd I even brought him the part for one of the problem. He tried to fix the one problem I brought him the part for and did a terrible job, had to redo it myself and everything else I told him he kept saying that he checked and that everything was fine. The engine had enough grime on it to tell that he never bothered to check. Literally fixed everything myself. Stay away save your money and a headache.

I bought my new to me 2016 Volvo S60 Premiere T5 from Richie. I was having a hard time finding a…read moreDealership that had a vehicle with Miles in the under 80,000 range and a car that was 10 years or more along with in my price range... But I kept refreshing on car gurus and found this vehicle. I had gone to multiple dealerships where They had a price listed but then when I was the price, it was $3000 more somehow... Not here, Riccie was fair and allowed me anytime because I was the first one so when he knew that I was interested he held the Vehicle for me. The vehicle is in Massapequa New York so I needed a little bit of time since I live in Bergen County, New Jersey, which is about an hour and a half away with traffic. It was about two hours. He was very communicative about the whole process and how to get everything set up beforehand in case I decided to take the vehicle so that way it will be a quick transaction and I was not obligated to take the vehicle if I decided against it. I had a wonderful experience. The car was detailed beautifully. He was 100% true to price. The price he had listed was the price I went home at and since I'm out of state I will go to the DMV myself which is fine. He helped me get my enterprise vehicle to enterprise and then sent a car to pick me up. Overall, I was really pleasantly surprised that I absolutely loved the car to drive down get in the car during the test I'd be allowed to have that time with the car to feel how I felt and I opened every window and everyone doors and everything used each car was awesome When my car was totaled, I was so afraid that I was not at the front a car that was as nice since I had just spent 15,000 on it last year and insurance never gives you the same amount but I found a car that I honestly think is nicer and although it had a little bit more miles like by 10,000 maybe this brand will last longer than the car I had and I couldn't be happier. Thanks Richie !

I found my Dream Car at South Shore auto brokers and sales!! Thanks to Richie and his team for a…read moresmooth transaction from start to finish. No nonsense, no BS, no fees!! What more could you ask for? Thanks Richie!!

I went there last week to purchase a 2019 Dodge Grand Caravan. The person I spoke to on the phone…read more internet and text didn't bother to show up and greet me, instead: They gave me a "runner" who told me he was a salesman. There was absolutely no parking there, NONE. The whole front of the place is lined up with Jeeps they can't sell. So I was parked with my wife in the car half in the Service driveway. I figured I'd follow the runner across the street to the Used Car lot and he ended up coming back from another used lot. They wonder why they can't move inventory. When he finakky showed up with the vehicle this "salesman/Runner" couldn't answer 1 question about the Vehicle. I walked away. I've been in the Auto Industry for over 50 years and I've never seen anything like this before. Do Not waste your time at Security Chrysler, Jeep and Dodge On Merrick Road in Amilyville.

I always love getting a new car but normally can't stand the nonsense that happens with most…read moresalespeople. That wasn't the case with security Dodge today . My sales lady was Alise and she was amazing. The whole process start to finish was done in under 2 hours , Alise was extremely knowledgeable and helpful, I also dealt with a gentleman names Will Ventura who was also amazing. Tyrese assisted me with showing me all my new trucks features and the management team went above and beyond to make sure i was comfortable every step of the way . Thank you Security especially Alise and Will !

Well since my wife and I have been at South Shore Nissan we've been very happy with them and now…read morethey have changed ownership well it's still been a good experience with them and hopefully when we go to see about our leased vehicles to get new ones we hope we will get the same great treatment as before the new owners took over but thus far having our vehicles getting their normal services through the service department it's been good no problems everything went smoothly and even when we Nissan had recalls and our vehicles were in that we've been taken care of and the process was good ... Thanks to everyone that assists us always .... Respectfully Roley Khan and Janeen S Khan...

am extremely disappointed with my experience at South Shore Nissan and feel completely misled and…read moredisrespected as a customer. I have a written contract from this dealership that explicitly states I am entitled to free oil changes and tire rotations for at least two years of my lease, and the paperwork clearly notes that this applies to all Nissan dealerships. Despite this, I am now being told that they will not honor the agreement because the dealership is under "new ownership." That is unacceptable. A signed contract does not disappear because ownership changes. I have been given the runaround, transferred from person to person, and treated as though my documentation doesn't matter--when it absolutely does. This is not an isolated issue either. My husband previously purchased a vehicle from this dealership that turned out to be a lemon, which makes this ongoing situation even more frustrating. No matter who owns the dealership, the pattern of poor service and refusal to take responsibility continues. Customers should not have to fight to have written agreements honored. If you are considering leasing or buying from this dealership, make sure you are prepared to defend your contract--because apparently they won't.

I HATE GIVING NEGATIVE REVIEWS, specially when I have tried in soooooo many ways to get their help,…read moreto get things done and to fix my car. It's been a month since I bought my car from them, a week after buying it the car turned on the engine light, throttle and some other lights in the dashboard... it took me three weeks to get them to answer and I decided to bring the car back, they had the car for 4/5 days and according to them and the paperwork I requested that was never sent to me, the car was in perfect condition and they did the maintenance and oil change that was not done before I bought the car... guess what!!! 1 day after bringing the car back home, all lights are on again, it's been the worst month in my life, trying to get in touch with them or trying to get any help. I closed my deal with Evan, but then Chris stated he's the one who runs this place and I should communicate with him to get things done, NO COMMUNICATION HAPPENS WHATSOEVER!!! I have called mostly EVERY DAY for the past month and all I get is "I'll have him call you" but no one cares to reach back... DO NOT MAKE BUSINESS WITH THESE PEOPLE, THEY ARE NOT RELIABLE AND ONCE YOU SIGN OFF YOUR "deal" FORGET IT, you're on your own. It breaks my heart that I bought my first car from them, it was my dreamed car (Alfa Romeo Stelvio) and I finally had the credit and state to get it but If I could take it back, I WOULD DEFINITELY DO SO!!!! My experience has been ATROCIOUS, HORRENDUS, DREADFUL and soooo time consuming!!!!! The worst place ever, READ the reviews and believe the words of the clients,costumers, consumers... I didn't even pause to read the reviews because I thought it was going to be great but nope, another person with a bad experience HERE!!! DO NOT COME!!!

I had to write this review because this place is egregious when it comes to taking advantage…read more They'll try to hook you with online pricing being 5-10k less than the actual selling price then they'll bump your rate even though you have decent credit. To make matters worse when i came in they even told me that I wouldn't get approved by the bank without having a 10k warranty which is very Illegal. Wouldn't even send my worst enemy out here

Found a listing on FB, called up, & was connected to a gentleman named Divine. When I arrived, he…read moregreeted me outside, and we looked at a couple of cars. I had ran late & he was accommodating, didn't seem bothered at all. At no moment did I feel rushed. Went into a small office to talk numbers. Negotiating was fair & not anxiety-inducing. Everything was spelled out for me. The best part - no hidden fees on the advertising price. It was the vehicle price + DMV fees + tax. That's it. Paperwork was simple. DMV process was smooth. From the time I saw the car to the time I left, I was there for 1.5 hours. The paperwork, registration, inspection, and transferring plates was about 45 mins - 1 hour altogether. In between all of it, and while waiting for Geico, he bought me coffee. I know trusting the car-buying process isn't easy, and the entire time, it just felt like I was in a great spot. I would easily come back, and i plan to come here when I buy my mom a car.

Divine was very helpful! Purchased a car back in 2021 and still works perfectly to this day. Came…read morein to finance a car and helped get approval. Highly recommend.

My lease was up from a pathfinder I got from 2022 right in the middle of Covid so I didn't have…read moremuch of a choice or bargaining power so ok . This time I was going through heavy bouts of chemo and was 3 months late on returning my lease and they wouldn't let me extend it any longer . I ended up going in feeling terrible and you know how long they try to hold you there and try to wear on your patience so you will finally just give in to just get the hell out of there. I explained to them just how sick I was but it didn't matter they still played their bs games .I ended up spending more money for the same car with the sticker price just about the same for a 3 year lease which should have been cheaper. The best thing to do is hire one of these places that get the best prices for you and you usually pay them a flat fee. It's well worth it. I just ran out of time. I wouldn't recommend this place to anyone. There are plenty of dealers out there. Hire someone to make your deal and save some money and that dreaded trip to the dealership or just go for the test drive and leave .Who needs the hassle.... Stay away from here look at the other reviews

I usually go to habberstad but this one is closer to my home . I always lease cars . Upon…read morefinalizing the sale the financial guy said ok that will be 2800 down ! I said no I only wanted to pay the taxes and DMV Fees which came to 1500. Ohh.. he said but u have to pay a bank fee of 595 and an administrator fee of 800. I never in my life of leasing cars had to pay such things . So I said the deal us off and put my plates back on my car . He then left to talk to the manager or whomever, after returning he said ok just the taxes and DMV fee. The lesson here .. Never pay a made up " bank fee and administrator " fee , and never go to massapequa nissan . Shady people that would have taken 1400 more out of my pocket had I not spoken up.

Mercedes-Benz of Massapequa delivered an outstanding experience from start to finish…read more The staff was knowledgeable, patient, and genuinely focused on helping me find the perfect car. The entire process was smooth, transparent, and effortless. The dealership is beautiful, the inventory is impressive, and the level of service is exactly what you expect from the Mercedes-Benz name. Highly recommend this location to anyone looking for a truly premium car-buying experience.

I've had a couple of interactions with this dealership in the past 6 weeks, and am quite…read moreunimpressed. In late February 2026 I had an oil change and they came back to me with recommendations that would have cost me nearly $2,400. Even though I had just purchased my Mercedes as part of their Certified Pre-Ownef program. It took nearly 2 hours for what was a simple oil change. Part of that cost was for 2 new front tires, which I agreed to. That was on 3/3/26. I have my front driver's side tire losing air consistently and texted 2 different people regarding any recourse that I may have, being that it has only been 5 weeks ago since the tires were installed. Not a peep from anyone at this dealership. I really have no use for businesses that are reactive rather than proactive when it comes to customer satisfaction. Before retiring last May, I worked in sales and customer service for approximately 30 years. I would never consider leaving a customer hanging. At the very least, I would acknowledge their concerns if I didn't have an immediate answer to their concerns. I purchased a new tire myself and will have my local mechanic install it when it arrives today. I will never return to Mercedes Benz of Massapequa.