A few years ago, I saw a friend post a picture of a store with an insane Jellycat selection, so I…read moremessaged her and had to know where, and she told me about Fairytales in downtown Lombard. I have since probably purchased over 20 Jellycats from here, it's my favorite way to do so because I love supporting a local business and this shop is genuinely just the best. Outside of Jellycats, I've gotten Hello Kitty Blue Sky Ceramics, an Allen designs clock, Christmas ornaments, a lazy Susan, and baby gifts. Although I don't live in the area, anytime I'm out towards Oak Brook I ALWAYS make sure to stop by Fairytales to see what's new. Unfortunately due to the immense popularity of Jellycats, their stock has declined significantly which is a bit of a bummer, but it seems to be out of their control from my understanding. Everyone I've interacted with here has been incredibly sweet, I've done waitlist orders (I was able to get the large snow dragon jellycat this was as well as some of the rare Christmas ornaments!), and I've done a few online pickup orders as well. Each time my items are packaged beautifully and I feel so special walking out with the super high quality, beautifully branded Fairytales bag. Downtown Lombard truly has a gem, if it was closer to me I'd frequent a lot more, but it just makes my trips even more special when I do get to stop by.

I purchased an alpaca plush from the Lombard location around July 20th of this year, and it broke…read morejust a few days ago- less than two months after I purchased it. It wasn't a small tear either, its entire head came off. Honestly it was quite the massacre (photo below). So, I called them to see if I could get a replacement, or at least store credit because frankly it was quite expensive ($100 for the large size). Anyways, they said there was nothing they could do because the return period of THREE DAYS had passed, which is ridiculous because who is ever returning something within three days of purchasing?? Also, I wasn't even trying to return it, I was trying to get compensation for my poor alpaca. It makes me wonder what they would've done if it broke four days after purchase?? Just tell me "sorry, sucks to suck" after losing $100? Now, I understand that it may have been too hopeful to want a full replacement since a month had gone by, however I don't think it's unreasonable to expect store credit or a coupon or something. But no, they couldn't even offer that. I know that it's a small business so they aren't able to take the hit as much as a big corporation would but seriously, if you're charging $100 for a plushy and it breaks less than two months after purchasing, you should be able to offer some sort of compensation. I miss my alpaca but unfortunately, as a poor college student, I can't afford to scalp out another $100 to replace it. Usually I don't take the time to write reviews, but I'm so upset that my alpaca is gone and the poor customer service that I have just experienced that I felt it necessary to warn future customers to be wary when spending a lot of money at this store.

Super friendly, helpful. All clothes and furniture are homemade by Karen and her husband and 1/3 of…read morethe price! We will certainly be Christmas shopping here!

This boutique shop has the most wonderful welcoming staff willing to help you make your selections…read moreor just chat. I spoke with Jan who is one of the owners regarding the new tapas and wine bar that will be opening in the barn on the property. Look for a grand opening early next year. I like to support local businesses and I did a little Christmas shopping. The atmosphere is festive and items are well displayed. They have a selection of women's clothing and accessories as well as adorable baby items and furniture pieces and decor. It is located right across from the historic Bartlett train depot. There is also a coffee bar called d^licious inside the shop serving coffee, bakery items, soups and sandwiches in case shopping makes you hungry.

Cute shop nestled between several great restaurants in the downtown Bartlett area! Great furniture…read morepieces in there and at very affordable prices! I was very surprised how fair the prices were for the solid wood furniture!

Went in today for the first time with a friend of mine. The sisters we very friendly and helpful…read more Really lovely selection of crystals and stones at reasonable prices. Plenty of other metaphysical items too. Can't wait to go back!

A great selection of crystals, my fav shop put of the 4 that i go to, the lady is really nice and…read moreshes always super helpful. I always have a great experience, ive been coming here for years(: Ive been to other crystal shops and ive always felt stared at and watched during my visit to those but here they dont do that and i just overall feel welcomed and theres a great atmosphere

Excellent store. Worthy of a visit. Excellent online presence as well. Not sure what some of the…read morenegative comments were really about. Exchanging hobby electronics to a store in 2026 is a ridiculous expectation. The manufacturers carry that burden.

dont go here. We stop in for random suppors like cement glue and primer. we asked the guy to…read morepoint us in the right direction. He said they only sell trains. He didn't make eye contact and barley listen to our needs. we tried to help out a mom and papa business but that was a waste of time. hobby lobby we go.

This store is simply amazing for the train lover!…read more They have everything here that you will ever need. From vintage trains and accessories and tools that you need to repair them, to new trains and toys, paint and plays, this store is a throwback to when everyone collected trains. There's model kits, puzzles and modern toys for the little ones, I particularly loved the vintage section with some older models on display. It's time to just walk around here, i never knew that such a store existed.

Stop in here on a whim we were out for a drive and saw that there was a train and hobby store…read more What a hidden gem. My father was a train collector and he would have loved this store. This story reminded me of the train set up that my father had in our attic. So many trains and accessories , as well as cars, model kits, newer Breyer Horses, dolls, puzzles, and toys for young and old. I could have spent all day here and my husband had to drag me out.

Norden Crafts is a wholesale supplier of needlework supplies and they were the first one I did…read morebusiness with. So first, I'm just happy they gave me an account. Some suppliers didn't even bother to respond to my application. Ordering can be done online though sometimes the site is slow and the set up is a bit glitchy. I also had an issue when setting up my account but customer service is super quick to respond. Shipments also come fast with many orders being sent the same day and taking two days to arrive. Overall, I'm super happy with them. Here's my last two things I would like to see improved: I mainly buy DMC floss and this was the reason I needed an account. I find that many items are on backorder if I order more than 1 or two boxes of floss (if I order 5, maybe 3 will actually show up). It seems like a pretty low amount of stock to keep on hand. And second, which goes for all needlework suppliers really, why is it so hard to buy Aida cloth in bolts? Because I would love to and have to go to a completely random site to buy them.

Our business has been ordering from Norden Crafts for years. The entire staff is very friendly and…read morehelpful.Orders are always sent promptly and without errors. Also the product selection is very good.The only glitch is because of so many products offered...online ordering is somewhat slow. Overall,this company does a great job and deserves kudos!

Such a friendly staff, they always remember me when I come in! :) Great selection of Miyuki beads…read more(best selection of anywhere I have found). Also have lots and lots of semi-precious stone strands, freshwater pearls, and, of course, Swarovskis! They offer classes, too. The staff really knows their beading, and they have everything there that you need to get going as far as supplies go. 4 stars instead of 5 because it's a little pricey but I think that's more a reflection of the high quality products they carry.