Not so much a post office as an Aladdin's Cave. There are 5 post office counters although the two…read moreat the front of the shop are seldom manned. You usually have to queue for one of the three at the rear of the store. This takes you past an array of items on sale from the predictable; parcel wrappings etc. to the unexpected; knee support bandages and shower curtains! The staff are generally friendly but they do tend to 'upsell' whenever they can. They also unlock phones and fix laptops here! Bizarre but handy shop.

AVOID LIKE THE PLAGUE UNLESS DESPERATE - A DISASTER. Typically huge wait times - often with 1 open…read moreservice desk whilst 3 guys scratching their arses doing nothing elsewhere. Zero concept of speed, customer service, or listening to complaint or feedback. Prime concern is upselling - do u want this that or the other madam/ sir, to boost our profits? My response - 'no, I've waited 30 mins in queue (a line of skeletons) during my lunch hour whilst you have spent 5 mins on each agitated customer trying to sell them stamps phone cards zebras unicorns and all else they would have asked for if they wanted - and all I want now is for you to keep your gob shut and give me a receipt of my recorded delivery letter so I can depart this hellhole'. A former sweet shop which should have remained a sweet shop - a Royal Mail reorganisational disaster. Complaints or feedback met with blanks stares - always the customer's fault, never theirs. None of the staff would last 5 mins behind the bar of an empty pub on a Sunday evening

The Asian possibly Indian lady at the new post office (normally theres only one) in the Food& Wine…read moreSouthfields is not only rude but also a racist. I have been on the receiving end of her extremely rude attitude everytime I have been there whilst at the same time she spoke in a very friendly manner with other customers. Not only myself but other female friends of mine wearing the headscarf have noticed the exact same attitude so there is no misunderstanding. 5 people can not be mistaken! What she can not see past her prejudice against the Muslims is that we are professionals myself having served in the forces for 6 years, my friend who is a dentist, another who is an accountant and other two who are professionals too paying thousands in tax into the country and do not deserve such pathetic attitude from a middle aged prejudiced lady behind the counter. We will take civil action against her should her bad attitude continue. Also someone like her should not be representing a big name such as the post office which is affiliated with Royal Mail. Hope somebody can have a word with her and blow some sense into her prejudiced brain.

Local postoffice in southfields area.It was small and usually just two or three counters open.It…read morewas located with a small convinience shop and also a internet cafe.The staff here was nice and usually quite helpful.One thing not good was sometimes you need to wait longer than usual when there was a long queue.

Junction Box is a convenience store that's taken it's offering to the next level with an included…read morepost office. While these types of post office/off license combinations seem to be closing at a rapid rate all over London, it's unlikely to happen to this branch judging by the sheer amount of people that walk through the door. Other products include tobacco, lotto tickets, sweets, drink and alcohol. The post office side suffers from slow service at busy times. It can be a very frustrating thing, particularly if there are snotty children in the queue. After all... why build three help counters if only one is ever to be used? Other than this however, Junction Box warrants a visit if you like to buy Hershey's after taking care of your mail.

Very Polite, Always got a smile on there faces, Opens The Post Office On A Sunday Which Is Ideal…read moreFor Me Save Me From Queing On A Monday, Don't Change Anything, Please Keep Up The Good Work. Very Satisfied Customer