This is my favorite Starbucks location because the customer service is always great. The staff is…read morefriendly and attentive, making every visit enjoyable. On top of that, this is the cleanest restaurant in Tyler, TX, which makes it even more inviting. Overall, a top notch spot for coffee and a relaxing visit.

Even in lovely Tyler Texas Starbucks serves up a predictably tasty and consistent product…read more My Carmel Ribbon Frappacino was just what the Dr Ordered for an afternoon pick me up. Go!

Mary and Melanie were an adorable team this morning. Wonderful coffee. Just the way I like it.read more

I've been to a lot of the Starbucks in Tyler, most of which are good; however this is by far the…read morebest Starbucks in regards to staff. The current managers and staff need to stay.

Let me start by saying I rarely ever go to Starbucks. However I wanted to get a Grande mint…read moremajesty tea with 2 honey in honor of CHARLIE KIRK yesterday. When I received the tea it was so scalding hot I could barely hold it. They should have double cupped it but they did not. I also noticed there was no honey in the tea as it was not sweet at all. I parked in the lot and noticed only one tea bag in my cup. I called the store to see how many should be in the tea and he politely told me 2. He offered to come out and bring me the extra tea bag. He was so nice and not only brought me the tea bag but also 2 more for my inconvenience. Very nice!! I just wish they would have made it correctly in the first place.

With all the recent openings of competitors to Starbucks in Tyler, you would think that they would…read morewant to give the best customer service that they could but it seems that they think they are the best and now have quit trying. We have so many coffee locations for a city our size that it is amazing they can all continue to operate. Perhaps this location may be one of the first to bite the dust. I stopped in here at about 10:30 this morning to get a coffee drink so I could sit outside in their pergola area and drink it and enjoy the morning. I went inside (no, I did not order in advance on the computer or the app; I tried to do it the old fashioned way) and stood at the counter to order. People working there went back and forth in front of me, some warming up baked goods, some mixing this and that, and no one stopped to take my order. I stood there approximately 2-3 minutes and not once did an employee say they would get to me in a minute. No one even acted as if I were standing there. So, I put my $20 bill back in my wallet and walked out to the parking lot without making a purchase. Customer service is the first order of why a business is in business. Without customers making purchases, no money is given to the business. I know there are many ways to order drinks from Starbucks and some of them most likely are faster but a customer should still be able to walk into a business and do business, if the door is open for business, and expect for an employee to notice them and take their order. I will not be back to this particular Starbucks (we only have 10 of them in Tyler) but will most likely think about it when I want coffee and try to patronize a coffee shop that will wait on customers who stand in front of them.

The place was clean, staff was friendly. Coffee was consistent as it always is with Starbucks. We…read morelove coffee and we understand this is not the best coffee by far but it's always consistent..

Came in from San Antonio to visit my parents and mom elderly mom loves her Starbucks coffee. She is…read moreso happy to have her banana nut breakfast cake . Thank on a short notice for travelers box.

Dirty floors and ul the store has only been opened 10-minutes. I assume the floors were not clean…read morelast night.

Super good and fast! Makes fast and efficient drinks! Great work, but please make sure to not just…read morefull my whole drink with ice and not enough, drink! Lastly, y'all need to clean y'all's tables please, it's dirty and gross. Thanks tho!

Glenda was such a delight this morning! It was my first time to this location and she made me feel…read moreso welcomed. She brought my coffee and egg bites to my table and helped me get situated. She is darling and brings such warm energy to her work. I noticed it for the entire hour or so I was there while she interacted with other patrons. Will come back here in hopes to see her again. :)

Excellent service, very kind workers and quick to hand us our food and drinks! a very well kept…read morestore!!

Quick and efficient service. I've always been able to order and get my drink quickly here. They…read morealso have cake pops which is a huge plus since my son loves them!

There is a first for everything I suppose. I've never experienced both mediocre service and food…read morefrom Starbucks. Although the café was fairly empty, the barista taking the order was clearly irritated and did not want to be there. She confirmed my order several times, but had the drink prepared a total different way. While waiting for my drink, I witnessed the very same indifferent attitude by the staff. The wait for my drink was extremely long and made wrong. I waited close to 30 minutes for my drink. I was honestly exhausted and didn't have the will to stand in the line again and have it remade. I know SB can do better. Maybe another day, but certainly not today.

What is the best coffee in Tyler? What's my favorite coffee shop I've ever been to? The answer to…read moreboth is Brady's. A local Tyler establishment open for 30 years and named after the owner, Brady's Coffee was there before a Starbucks reached Tyler. Brady's might have been one of the first true coffee shops in Tyler, Texas, and it is definitely the longest running. Even in 2026, the coffee is as good as ever. For the most part, James Brady himself is slinging beans and creating masterpieces. Alongside Mr. Brady is his team of young baristas working under the maestro, taking orders and helping him where he needs it. Brady's hours have now expanded, but the quality has remained. Upon revisiting Tyler, I was very excited to go to Brady's again. As we walked through the Azalea and Brick Street districts of Tyler, we landed on the classic off white building with a green awning. Walking in, there were a few people ahead of us in line. Some ordering drip, some getting a specialty beverage, and me and my girlfriend with big smiles. The prices are still as affordable as ever, especially as places are charging $6.50 for a latte now. Brady's is selling drip for $2.50 for 16 oz, a latte for $4.50, and espresso for $2. What a steal. As we ordered, they asked if I wanted cinnamon on top of the latte, a Brady's classic. I obviously said of course. My girlfriend, with her cappuccino with a little bit of chocolate, was asked if she wanted chocolate shavings. She said no, and I told her she was crazy. She said yes after I protested her choice. We took a seat at the most iconic chairs in Brady's, the Sinners Only chair and the God Bless America chair. I got my girlfriend to sit in the Sinners chair without knowing. Inside, there's plenty of charming decor, from the "customer is rarely right" stickers. A little wait later, our drinks were brought to us. Grateful Dead played over the speakers. The music at Brady's is always on point. My girlfriend was very impressed by the cappuccino. To her, it tasted classic. The chocolate shavings were really nice according to her. My latte was also fantastic as always. What's amazing is how welcoming Brady's feels to all. It has this natural hometown feel and though the owner is strong in his religion, Brady's doesn't have Christian coffee shop "vibes" where only a certain group feels welcomed. We went back a few days later, and she got a mocha. She was impressed that it was a true mocha using real chocolate like cocoa powder versus chocolate flavorings or chocolate sauce. I told her Brady's does it differently. I dream about Brady's. There is this classiness to it that is missing from most places. It's not trying to be something it's not. It is never trying too hard. It's just a classic coffee shop. It feels like 2004 inside with a little touch of Global Village Coffeehouse. Maybe some of the best coffee I've ever had when you step back and take it all in. Thank you, James Brady. RIYL: Coffee. Like good coffee.

Coffee includes homemade syrups. I got the Mexican spice mocha latte and it was delicious!…read more The workers helped me with my order and the overall ambiance is very comforting and pleasing. Will be back!