This is my favorite Starbucks location because the customer service is always great. The staff is friendly and attentive, making every visit enjoyable. On top of that, this is the cleanest restaurant in Tyler, TX, which makes it even more inviting. Overall, a top notch spot for coffee and a relaxing visit. read more

Starbucks - Cold Coffee - Coffee & Tea Near Me - Tyler, Texas

Even in lovely Tyler Texas Starbucks serves up a predictably tasty and consistent product. My Carmel Ribbon Frappacino was just what the Dr Ordered for an afternoon pick me up. Go! read more

Starbucks - Ribbon Crunch Carmel frapp - Coffee & Tea Near Me - Tyler, Texas

DRINKS Salted Caramel Cream Cold Brew - they made it with a perfect ratio of coffee and cream! Tastes delicious :) VIBES The vibes of this place are great! There are tons of small tables that are great for studying and plenty of outlets throughout the store. There's lots of windows which give nice lighting. SERVICE I usually don't write reviews for Starbucks, but this Starbucks is exceptional. There was a little bit of a mixup with my drink, and it took a while to get it, but they were super super sweet with it. They upgraded my drink and also gave me gift cards to compensate for the time that I waited. Honestly, I've never been treated this nice before at a Starbucks, so it really made my day and I give high accolades to the service! read more

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When I came in today, I was greeted right away by Mars. I am not a very frequent user of Starbucks, so I asked for suggestions. She helped me SO much! I told her kinda what I like and it was really good. I would rate my experience 10/10 read more

Starbucks - Soy light whip Lt caramel crunch - Coffee & Tea Near Me - Tyler, Texas

I'm torn on this review. I was visiting my sister and we came to this location in the day and really had no issues. BUT last night we wanted a coffee before our drive back home so we pulled into the drive they behind another car. We assumed the car was ordering a lot because it was taking awhile. Finally the car moved up the the window and we heard honking. I waited for the normal Starbucks greeting but nothing. Sat for a min while the car at the windows honked. I checked the hours and it said open till Midnight and we were sitting there at 830. Finally the car drove off, with no drinks. I drove up to the window to see two male employees inside ignoring the window and everything else. Very disappointing. I love Starbucks and frequent often but this locations late night employees have let the coffee chain down. read more

Starbucks - The best barrista - Coffee & Tea Near Me - Tyler, Texas

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The best coffee Latte is awesome Servis is so good Ambiance look amazing . Definitely is my fave coffee read more

Excellent service, the barista listens to my detailed order and gets it right every single time!! Love Starbucks! Great addition to Whitehouse! read more

i always tend to stick to my usual, a brown sugar shaken oatmilk espresso. recently every starbucks that i have been going to does not make it how i'm used to. i have been coming to this location twice now for my drink because Bryan has been killing it! you can definitely tell when someone knows how to work efficiently! read more

Restaurant was very clean and my drinks tasted good. When the girl was handing my drinks to me though I was just trying to be nice and make a little conversation and she walked off in the middle of my sentence. I know she heard me because she was acknowledging what I was saying and then just dipped. Another girl proceeded to have to come by and hand me my other drink. This was very unprofessional to me as someone who works in customer service. Don't work a job like that if you don't want to talk to people. read more

Was out and about in Tyler and was so excited to get my long awaited Starbucks fix. I was staying in a pretty remote part of East Texas, so you have to drive at least 30 minutes to the nearest Starbucks. I was taking my Dad to an appointment in Tyler so after dropping him off, I headed to directly to the nearest location. I arrive to the bustling Starbucks and head inside and order my normal coffee, venti Pikes Place with soy milk and venti Pikes black for my Dad. The coffees were served quickly and with a smile. Just as I was hoping. I headed to the condiment counter and everything was nicely stocked. Within minutes I was back in my car and on my way back to my Dad. I immediately took a sip of my brew and it was exactly what I was hoping for. Balanced and delicious. Thank you Starbucks Tyler Loop 323! read more

Starbucks - Venti Pikes Place. Yum!! - Coffee & Tea Near Me - Tyler, Texas

Called the store manager and asked them to just be nice and the manager laughed and said "yea I'll talk to them, anything else" .... nope you have done enough I won't be back. Let me start by saying that I come to this location with mobile orders everyday sometimes twice a day and drop $15-20 for two to 3 drinks. I always wait in long lines for drive through and even when I walk inside a mobile order wait is still lengthy HOWEVER the customer service is kind and the product is always on point.... but not today! Ordered 2 mobile orders with 2 drinks each and a venti I've water. The drive through line was 40 minutes long!!!! No surprise though and no worries.... u til I get to the window and get my drinks that are all melted and watered down from sitting 40 minutes.... (only noticing after leaving the drive thru my husband's can of sparkling water was replaced with a blood orange tea..... I drove around the door and called the store explaining the issue and BRANDON says sorry but we don't do curb side because I asked me to walk out my replacement for the mistake as I have 3 infants in the car. I said I waited in the drive thru already and I need you to replace this but I can't come back in and I don't have another 40 minutes to wait. He finally brought it out and with heavy attitude told me to have a blessed day as he flung his imaginary long hair and shimmied back I to the store. Excuse me!? Yea no not my money and not today! Looks like I'll be looking for other Caffeine options For the remainder of my stay in Tyler. And to think I called corporate and told them this location was the picture of Starbucks excellence. Pshhh NOT read more

RUDE PEOPLE RUN THIS STORE!!! Went to this LOCATION and they told me they CLOSED AT 8:30pm when clearly they closed at 10pm!! People were INSIDE ordering and they closed the WHOLE drive through. ? Terrible CUSTOMER SERVICE. Went to a DIFFERENT location and tipped the guy $20 for making my drink so late. read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - Tyler, Texas

Amazing coffee like ways but guy there making coffee had an attitude.. like he didn't wanna be there , I mean i get it, its a job but still... how about service with a smile. read more

This Starbucks has horrible customer service. We did mobile orders as we always do and waited 45 minutes. Literally got one drink at a time! We mentioned that they should do each order together and all they can say is sorry, sorry, sorry. There comes a time when you have to change the way you do things to accommodate your guest and something should be changed. read more

This location is struggling to get employees and I feel for them, the area they're in makes it hard I know. Even being 2 people down and absolutely slammed this morning they got my drink out in less than 10 minutes! I love the employees, they're always so kind to me and make sure to get my order right. I also loved all the pride month decor!! Thanks Starbucks! read more

Upset waited in line for 20 mins but I guess that's normal now, but very upset that I order my grande coffee only to receive the cup it self but filled half way! read more

Starbucks - Grande cup filled half way! - Coffee & Tea Near Me - Tyler, Texas

Ordered a grande and this is the amount of coffee I get! I feel like I just opened a bag a chips right now! Last three times I've been they have messed up my order, I will never go back to this place! If I'm going to spend this kind of money on coffee I want it right! How hard is it?! The one on Broadway and rice is what I highly recommend, they never do stuff like this! read more

Starbucks - This is supposed to be a grande?! - Coffee & Tea Near Me - Tyler, Texas

This used to be my go to Starbucks because it was close to where i lived. After so many screwed up orders, i stopped going. I think they should tune up on their skills of how to make drinks. I've gotten too many iced chais from them that are 99% milk. read more

Slow service. 30 minutes to get a drink in the drive thru on a Wednesday night at 8 pm. Terrible experience.

Came in for a short latte, and left with the biggest smile! This Starbucks is full of the best baristas. I walked in before school, and almost every barista genuinely greeted me, made conversation, and made sure to tell me to have the best day. I walked out feeling better than I did walking in, and it wasn't just because of my perfect coffee! I hope everyone that worked this morning gets recognized for their great customer service, and their genuine conversations. This was the best way to start my morning! read more

Consistently friendly service inside and via the drive-thru. Service is fast but during peak hours you will experience an understandable but not unbearable wait time. Take a moment to take a deep breath, listen to music and know that deliciousness awaits you! I've been visiting this location for 3 years now. The baristas provide consistently good lattes/coffees/frapuccinos and hot breakfast pastries. A special shout out to Mary in the drive-thru who knows me from my frequent visits! They are ready to go at opening time on weekdays at 5:30am and weekends at 6:00. Convenient location close to Tyler Junior College, University of Texas at Tyler, East Texas Medical Center and Trinity Mother Frances Hospital. read more

This is one of the better Starbucks I've been to. I frequent this place 4-5 days a week and have never had any problems. The staff is all very friendly and will go out of their way to make sure you are satisfied. read more

Starbucks - Coffee & Tea Near Me - Tyler, Texas

Wish the power outlet plugs worked outside.....always friendly and always fast with my order...my order is always made with love....thanks!

While there are some workers who try there best to be polite, the store manager is absolutely horrible. My girlfriend walked in trying to get a mask and was singled out and condescended while she was asking for a mask. If Starbucks wants to save their reputation then I would highly suggest that they find new management before that location loses anymore costumers. Simply awful experience, that's no way to treat a costumer. And, that's no behavior expected out of management. Simply atrocious. read more

If you use the order online from app feature, this store will 100% for sure screw up the process. We ALWAYS experience lost orders when using the online process. What a time waster. The app is designed to improve efficiency, but they're failing miserably at this store. We have to go inside and prove to them that we actually ordered online by showing receipt on phone just to get what we've already paid for! Poorly managed and staffed store! read more

Dunno who the Long-haired manager is, but his energy and enthusiasm is magnetic. Just watching him serve customers puts me in a happy mood. Been here three times - in from Dallas - and they've always been consistent, fast, and give that little extra magic to the experience. Things like eye-contact at the register, cracking a joke, offering a genuine compliment, and asking how you are. No, but really, how are you today? That's not just good service. That's special AF for a run-of-the-mill Starbucks experience. read more

Shout out to the Starbucks lady with the bandana on her head working the cash register. My order went to the wrong Starbucks online and she got me another coffee even though the restaurant was slammed. Her kindness is appreciated ! read more

It's Starbucks, over price but always reliable for a good cup of coffee. Nothing to complain about and the staff are friendly.

This is my favorite Starbucks in Tyler! Yes, I've had a drink that wasn't quite right, but usually they are awesome! Their friendly service can't be beat! I would drive across town to come here before going to others in town! read more

Waited in line on a Friday night for 40 minutes before even ordering. It's easier to just drive to the other side of tyler (20 minutes) and go through the drive thru there. Not joking. read more

I know they thought my drink was out of the norm but the barista nailed it. It tasted correct and it wasn't crazy watery. The Starbucks was a nice set up and I've been to one in almost every state including Dubai and Bahamas. I'll definitely be going back while I'm in town on business. Thanks guys read more

This Starbucks is officially the worst one, they constantly fuck up my drinks. They aren't constant with pricing. They are beyond slow in the morning when there is no one else in the drive through and their customer services leaves a lot to be desired. read more

This is my go-to Starbucks location. I will drive all the way across town just to go to this particular one. The baristas are always so friendly and customer service oriented. My drink is made to perfection every single time and they are so wonderful when I have my daughter with me- they usually snag her a cake pop. I'm actually here now read more

Went to this location last night after a softball tournament because the hours were posted open until midnight. We pulled in at 11:55 and one of the employees ran up and locked the door as we were approaching. Then turned around and ignored us with the rest of the staff. Poor excuse for customer service. read more

Excellent service! Did mobile order and pay, but accidentally sent it to the wrong location. The baristas took my order on the spot and made it very quickly! read more

While on vacation, do you ever feel a little homesick? Miss your own pillow? Miss your pets? Well, I certainly do and that is why I love Starbucks so much. A little piece of home away from home. This starbucks was just what I needed. Friendly faces, familiar coffee, warmth from the wind, people watching. Thank you for making me feel better Starbucks. Thank you. read more

I love this Starbucks! I usually use the drive through and the baristas are super nice! They also always give us a puppy latte (whip cream) for our puppy, and we only do this at this location. Today, I decided to go in and the atmosphere was extremely welcoming which doesn't always happen at Starbucks locations. There were a lot of people on the floor but they were welcoming to all. The service was extremely fast, quality was great and cleanliness was wonderful as well. read more

I always enjoy a visit to a Starbucks. I'd definitely return to this location, but hopefully at a different time of day (or day of the week), since my first visit was the late afternoon of a Black Friday. So it was super busy! The drive-thru had a very long line, & there was no place to sit inside. The available seats & tables were all outside in the patio area, where I couldn't hear them call my name. Also, it was crowded & noisy inside, so I didn't think they heard my name right ("Roman" instead of "Robyn"?). It was also challenging (& a little dangerous) to leave, since I had to go between cars in the drive-thru line to where I was parked near the laundromat. Hopefully my timing will be better the next time I visit! read more

I come here every morning Mon-Fri. They are extremely busy but the staff are super. The only complaint that I have is that the internet is not up to par. It is sometimes slow or goes in and out. But I am really their for the coffee! And how are you going to beat it. I joke that because I am a conservative I balance out the liberal bias that the company has. I call my gold card the Cher/Romney card. They both are wealthy..Cher has a heck of a lot more money then Romney but acts like she knows the regular folks better..yah right! I have fun with it ...bottom line the coffee is over priced, but the best. The company may support far left causes but they are a Capitalist company that proves capitalism works! read more

Not just bad service but no service at all. I waited till my turn and the counter help just looked at me and walked away and started talking amongst themselves. I waited a while and still no service totally ignoring their customer. I could understand if they were busy, but this wasn't the case. Contacted Starbucks twice and received no response back from the district manager or from corporate. Apparently they have no absolutely no concern for their customers. No surprise there. Will never go back to this store. Do not recommend this place. Would give no stars but yelp wont let me. read more