I've been going to Bethlehem Eye Associates for several years now, and the staff are always…read morepersonable and professional. I have MS and see Dr. Kitei, who is a neuro-ophthalmologist. I have never been disappointed with with his medicare care. Dr. Kitei always puts forth a positive, encouraging attitude and I would be remiss if I didn't mention that he has a good sense of humor, and that's definitely a plus. .

I had extensive testing done to determine whether I qualified for a medically necessary bilateral…read moreupper blepharoplasty. Before the procedure, Bethlehem Eye Associates told me my insurance had approved it and that my out-of-pocket cost would be a little over $800, which I paid immediately. More than a year later, I received a call from their office saying I suddenly owed an additional $2,000. My account had shown a $0 balance the entire time, so this came as a complete surprise. When I contacted my insurance company, I was told that Bethlehem Eye Associates had not submitted the required documentation to support the medical necessity of the procedure. According to my insurer, they were given a second opportunity to submit the necessary test results, but the required documentation still was not provided. I even informed the office what documentation the insurance company said was needed. This experience has been extremely frustrating and disappointing. Instead of standing behind the approval they told me they had obtained, I was left with a significant unexpected bill more than a year after my surgery. Based on my experience, I cannot recommend Bethlehem Eye Associates.

In June of 2015 I was hit by a car while riding my motorcycle, and my (helmeted) head hit the…read morepavement. After the accident I experienced headaches, blurry vision, and a bleeding eye. A neurologist diagnosed a concussion, and said the bloody eye was also a result of hitting my head. I scheduled an exam with Dr. McDonald. During my visit she said my bloody eye was "probably" a result of the trauma to my head. I was happy with the exam itself, and she gave me a stronger prescription than I had been using. When I filed a claim with the insurance company of the driver who hit me, Dr. McDonald denied that my bleeding eye had anything to do with the accident, contradicting what she told me during my office visit. I was very disappointed, and will not return to her practice.

Several years ago, Dr. McDonald saw my daughter at age 10. Several years before, we had been told…read moreby Dr. Gaylord Ojers that she had no peripheral vision. He peremptorily insisted on skull X-rays which found nothing. We were sure that her peripheral vision was fine which was found to be the case after a visit to a well known Eye Hospital in Philadelphia where they had much more advanced instruments. In fact, ophthalmologists at this hospital said, "Do NOT go to any Bethlehem Ophthalmologists!" Despite that warning, when our daughter began to complain of headaches and difficulty seeing the board in class, I tried to make an appointment with a Dr. Gentile, whom we had seen, but instead were shunted to Dr. Marilyn McDonald. Our daughter was tested NOT by the Dr., but by office staff. Afterward, Dr.McDonald called to tell me that our daughter had no peripheral vision. I explained the above, but she insisted the child must return to her office for further testing. When she went back, OFFICE STAFF again did the same tests all over again and to add insult to injury, we were charged for this a second time. The results were the same...no peripheral vision. We made a second trip to Philadelphia to the Eye Hospital where testing revealed that her peripheral vision was stellar. I met with a group of ophthalmologists at the hospital. I was again reminded by them of their initial admonition..."We thought we told you NOT to go to any Bethlehem ophthalmologists." Perhaps Dr. McDonald has invested in some more advanced instruments, but I could not recommend her based on the above.

Doctor Traupman is everything a good Doctor shoud be. He doesn't run a factory operatin with…read morepeople waiting endlessly in waiting room. His office staff is friendly and he is competent and kind. It was a relief to find a well qualified Eye Doctor . Have recommended him to family and friends alike.

You don't have to be a Costco member to get the eye exam…read more.. Dr. Chu and her receptionist are very pleasant. If you do have Costco membership glasses and contacts are cheaper than regular cost of eyeglasses and contacts.

There is no surprise that Dr. Chu has such a high rating as she is so incredibly good at what she…read moredoes! I brought my daughter to her office for a visit, and Dr. Chu took great care to explain everything she was doing in a way that anyone could understand. She is personable, knowledgeable, and incredibly helpful. I also became a patient of hers, and I would encourage you to do the same.