Had a service call with The Haus via a warranty plan through Allstate from a fridge I bought…read morethrough Home Depot. Icemaker wasn't working properly. Allstate was efficient and timely and easy to deal with and they sent out The Haus Appliances and Tony came out. Great tech. Informative, knowledgeable, friendly and very helpful with suggestions. We have a new ice maker now and waiting for a batch! Dealing with The Haus was easy and I will keep their info to use them for other things outside of this fridge warranty bc they are knowledgeable and work the problem which is very helpful.

Poor communication…read more Told us they ordered a part for our fridge that was on back order for 10-20 days but would inform us if part came back sooner. It's been over a month so called back to check status of the part. Now they are trying to gaslight us and say they never received authorization to order the part so they never did, even though they clearly left a voicemail saying that they had already ordered the part. Good thing iPhone transcribes all voicemails. Unless you want to wait and wait for good, honest service. I'd highly recommend you go elsewhere.

Recently hired the to install a washer and dryer. Took 3 separate trips and in the end I needed to…read morebring in another installation team to install. Won't recommend for installation

Steven was excellent! He communicated, answered all my questions, and fixed my refrigerator…read more Geek Squad said my refrigerator was possibly done and they were not certified to touch it further....after I paid $139 for the 10 min visit. Wrong! Steven fixed it.

great customer service and professional from when I walked into the store until the completion of a…read moredryer installation. the guys that installed the dryer were efficient did a great job. will use them again when needed and do recommend their business. thank you!!!

These guys know appliances and are fair. I called them for help with our washing machine. They came…read morewhen they said they would, did a thorough assessment and then surprised me my telling me honestly that our machine was not worth fixing. Instead of giving me a big repair bill, Jeff told me that we shouldn't bother. He also volunteered several tips to keep our new machine running smoothly. I appreciate you, Professor. Next time we need help with an appliance, we know whom to call.

Had one of my best appliance repair experiences ever. It's a small business in Gardena called…read moreSouth Bay Appliance. This company is very professional from top to bottom with the service side being outstanding. Have had a Frigidaire refrigerator giving me loads of problems and the costs were rising over 600.00. As consumers, we're at the mercy at times of the repair company when it comes to charges. But, South Bay Appliance came to the rescue! I set up the appointment with them and Tom came out to analyze the problem. Within an hour, he found the issue and communicated with me the cost to repair. The cost was so reasonable and had Tom do the job. The overall experience with South Bay Appliance was excellent and I've found my new appliance repair company. Thanks Tom for being so professional and doing a great job!

As bad as it gets. We were "assisted" by Randy, also as bad as it gets. READ YOUR INVOICE that they…read morehave you sign before accepting the $2385 of dollars purchase. It says all sales are final. It means even if the appliances do not work. At All! We bought a range, fridge, and microwave. The microwave has not worked since we brought it home. Plug it in, and it doesn't respond to any button selected. Assuming they stand behind it, I called Randy. After a condescending speech about how to use a microwave, I said I've been using one for fifty years. He said verbatim, "they don't make them like they used to". It was less than a week after purchasing. I found a better one at Costco for about the same price. I recommend anywhere but here.

After receiving prompt responses to my inquiry through Yelp, Adam came to my home for a free and…read morevery thorough consultation and estimate. Based on the helpful information he provided, I decided to look for a different kitchen range. I truly appreciated his assistance, as I did not want to purchase such a large appliance--literally--and later regret my decision. I will definitely hire Fast Seven Appliance Repair once I am ready.

I am very pleased with Fast Seven Appliance Repair! My washing machine stopped working and Fast…read moreSeven tech Isa showed up the same day. Isa opened up the unit found the problem, showed me the problem, and gave me 3 alternatives to deal with our situation. Isa was very informative and pleasant to deal with. I've placed their info in my contacts for whenever I appliance help again. Thank you!

I NEVER leave reviews but I just had to! I reached out to…read morethis place due to having some appliance issues in my home, and I have to say that they were amazing to work with!! Off the bat from the second Kylee answered the phone. She was beyond helpful, kind, and really knew her stuff!! She got me an appointment and timeslot exactly for the time that I needed, and everything went so smoothly. Couldn't recommend this place enough, and they really gotta give that girl Kylee extra praise because she is a phenomenal Employee and made my interaction so effortless!

I don't like that their system responds immediately with AI. But they also did call me over the…read morephone. Ben was super helpful. He didn't try to sell me anything or charge me a diagnostic fee, instead he gave me a solution that didn't even require him to come out. I really appreciate that

I purchased a Black Whirlpool Side by Side Fridge on May 16, 2022 and immediately had issues after…read moreinstallation. The people who delivered the fridge stated the water line couldn't get hooked up so I hired someone to hook it up to the fridge. After it was hooked up, we found out the panel for ice and water didn't work. We had Hugo come out to fix it. Afterwards, we found out the fridge wasn't cold enough. Came out to add freon. It still wasn't cold enough so we asked for a different fridge. After we got the second fridge (another Black Whirlpool), it still wasn't cold enough. Added freon. Still became warm again. I have wasted so much food (all tossed due to the warm temperature), time, and energy from calling & being ignored by the shop. The fridges here are poor quality. I'm not sure if they pick these out of the landfill and resell them but it sure seems that way.

Terrible customer service. This place is very unprofessional especially the employees Ruben and…read moreErnesto. If you make an appointment they will forget about it and then ignore you. Very unreliable and unprofessional.

Nick and Yuri were very responsive and their pricing for fixing my leaking dishwasher was fair…read more Yuri was polite and friendly, and while the repair ended up needing multiple trips (NOT their fault -- the odd parts had to be ordered and shipped), they still got it done quickly. I really appreciated that Yuri took the time to show me videos of the parts that weren't working, both before and after the repair. I would recommend them to anyone seeking appliance repair and will call them again in the future for my own needs.

This is turning into a public service announcement. I have no idea what these people are thinking,…read morebut now it's getting creepy. After I updated my earlier review (please see below if you're interested) I got a phone message from Nick asking me to call them so they could talk to me ... about what? You've already caused a problem and I stated why what you did was problematic. That should have been the end of it. Nope. There have been multiple calls (without leaving a message) after leaving the second message and now someone has showed up at my house to talk? Way beyond appropriate. Ladies ... if you live alone or will be home alone DO NOT HIRE these people! There are multiple boundary issues in my experience with them and now I'm worried I'll need to call the police out to get them to leave me alone, all because they're not happy that I chose to post calling them out for poor communication. Here is my original (and updated) review: Scheduled me for an appointment, then cancelled on me 10 minutes before the window started. Really not helpful as I could maybe have found someone else in the intervening 2 1/2 hours. Updating this after receiving a voice message from Nick who wants me to remove my review because it doesn't have anything to do with their work performance. Sorry, not going to do that. I've decided to update because the message that was left is indicative of very poor customer service/relations. First, according to Nick it's not their fault they had to cancel because they are very busy on Sundays. I don't have an issue with the cancellation but with how it was handled. And if you're so busy Sundays, then why not have your representative/phone service/AI Bot tell me that? The business chose to allow the appointment to be booked with no warning up front that it might be cancelled. 5 of the other 6 businesses I called flat out told me they had no openings. Your rep/service/bot could have done the same. Next, according to Nick it's not their fault they didn't cancel sooner because I didn't give a cell phone number so they couldn't text me. Seriously? Not everyone is glued to their cell phone and some of us live in areas where they don't work that well. Regardless of how this company performs once they get somewhere, communication is a big part of customer service. And poor communication is very relevant ... you need to be able to trust a company and it's people if they come into your home. I was displeased with being treated poorly regarding the last minute cancellation, but calling almost a week later to tell me why I should take down my review is a whole new level of irritation. Very glad they've shown their true colors so I don't make the mistake of possibly giving them a chance in the future. Updating to add a comment in reply to Stephan: Stephan, your words would carry more weight if they represented actual facts. Perhaps you just didn't bother to read what I wrote? I never said the cancellation was made during the appointment window and your time frame is flat wrong ... a call at 9:51am for a 10:00am appointment is about 10 minutes prior (as I stated on August 1) not 25 minutes before. Also, your statement about wanting to understand my concerns falls flat as I had already stated my reasons in the first update to the review on 8/1 ... but it appears that you never bothered to read it. You could have easily responded here instead of having someone make additional calls on 8/3 and 8/4 or showing up at my house on 8/7. Persistent? No, most people would say pushy at the least and highly inappropriate for the circumstances. And while you're welcome to run your business anyway you see fit, you need to understand that you were wrong multiple times in this episode, including attempting to subvert the platform by demanding that I remove the review in the first place. Saying you respect someone does not mean you do, and your actions have shown that you absolutely do not ... if you did, you'd have actually read my 8/1 update and responded here instead of continuing to harass me by phone or in person.