We had a drain issue with our LG washer. Kate was very professional and followed up with us…read moreregarding our appointment. Nico arrived on time and quickly accessed the issue. He ordered a new part and returned a couple a days later with the new drain pump. He was polite, professional and friendly. Interestingly, after he left the washer was still not working properly. He returned immediately and addressed a minor problem and the washer worked. Nico even followed up later that afternoon to double check the washer was working properly. The repair was moderately priced and I will call again to have my dryer vacuumed and cleaned.

Very dishonest technician - Niko - recommending $350 of work on dishwasher that did not need to be…read moredone. He came to my tenant's condo in Gardena and stated my almost brand new dishwasher will cost $350 parts & labor to replace the drain pump parts and labor after a 5 minute evaluation. (They did not know the dishwasher was almost brand new) They called to get my authorization to pay, and I declined to have the work done. They stated I need to pay the $69 visit fee only. Later I get a call from Kate, the dispatcher, stating I now need to pay $199 for cleaning fee. However, I stated I never authorized any additional services. They fixed the problem within 15 minutes for the total visit. There were small pieces of plastic there that needed to be cleaned out and the dishwasher is working fine. I guess I didn't need the drain pump to be replaced for $350 after all. When I called to complain, they agreed to take the additional cleaning fee and charge the visit fee only. They subsequently called to apologize and waive my visit fee of $69.

Very well run family owned business. Myrna helped solve my…read morewasher issue rather than just trying to make a sale. Fair prices with excellent service. Top recommendation.

Not only did they come to the rescue when my fridge broke down but also when my washer stop…read morefunctioning properly. I can go on of all the positive experiences I been through with them but trust that their quality of work and customer service is 100 percent. I also love that Myrna did follow ups after the repairs were completed. So overall the quality of service you'll get will be top notch. Thanks to everyone on the team for the great job. Definitely my first choice for appliance repairs.

Had a service call with The Haus via a warranty plan through Allstate from a fridge I bought…read morethrough Home Depot. Icemaker wasn't working properly. Allstate was efficient and timely and easy to deal with and they sent out The Haus Appliances and Tony came out. Great tech. Informative, knowledgeable, friendly and very helpful with suggestions. We have a new ice maker now and waiting for a batch! Dealing with The Haus was easy and I will keep their info to use them for other things outside of this fridge warranty bc they are knowledgeable and work the problem which is very helpful.

Poor communication…read more Told us they ordered a part for our fridge that was on back order for 10-20 days but would inform us if part came back sooner. It's been over a month so called back to check status of the part. Now they are trying to gaslight us and say they never received authorization to order the part so they never did, even though they clearly left a voicemail saying that they had already ordered the part. Good thing iPhone transcribes all voicemails. Unless you want to wait and wait for good, honest service. I'd highly recommend you go elsewhere.

Very good company..Replaced my washer door lock on my LG front load washer. I will definitely…read morerecommend this company.

I message Oscar's Washer and Dryer on a Sunday, he was able to come out on Tuesday. He was on time…read more My dryer wasn't heating up. A part just needed to be replaced. Withing an hour he was done. Also, helped clean the lint out as well. This is our second time calling Oscar and we will definitely call again in the future! Thank you!!!

Our washing machine was having an intermittent error, and though I could get it to run again, I was…read moresure that something was stuck in there to cause a drain error. I called Sakura because they had come out in 2017 to replace the washing machine door (I had posted a prior review about that excellent service). They sent someone immediately upon calling and made quick time of locating the issue (a plastic tag was clogging the drain), and double checked everything before leaving. Great service, I would recommend them again now that they have saved the day twice!

Alex did an excellent job repairing our LG washer which was leaking water. He was very…read moreknowledgeable and I could tell he has a lot of experience. He had to order a part and then come back another day with it but he was able to fix it with no issues. He was reliable, prompt, and efficient. Price was fair. I would definitely use this company again!

These guys are fast. The prices are fair plus a 60 day warranty if you're worries. We had an…read moreindustrial fridge that was dropped on our office, but it wouldn't cool. Called them, the next day they were out here diagnosed it, day after that fridge is reminiscent of Alaska. Results matter, if you think the same. Try these guys out.

Refrigerator Repair by Andre:…read more I had an excellent experience with this appliance repair company from start to finish. Andre, the technician was professional, knowledgeable, and arrived on time. He quickly diagnosed the issue, explained everything clearly, ordered the parts and returned the following day & completed the repair efficiently. The customer service was outstanding, and the pricing was fair with no surprises. My refrigerator is working perfectly again, and I truly appreciated the honesty and quality of service. Highly recommend

Had one of my best appliance repair experiences ever. It's a small business in Gardena called…read moreSouth Bay Appliance. This company is very professional from top to bottom with the service side being outstanding. Have had a Frigidaire refrigerator giving me loads of problems and the costs were rising over 600.00. As consumers, we're at the mercy at times of the repair company when it comes to charges. But, South Bay Appliance came to the rescue! I set up the appointment with them and Tom came out to analyze the problem. Within an hour, he found the issue and communicated with me the cost to repair. The cost was so reasonable and had Tom do the job. The overall experience with South Bay Appliance was excellent and I've found my new appliance repair company. Thanks Tom for being so professional and doing a great job!

As bad as it gets. We were "assisted" by Randy, also as bad as it gets. READ YOUR INVOICE that they…read morehave you sign before accepting the $2385 of dollars purchase. It says all sales are final. It means even if the appliances do not work. At All! We bought a range, fridge, and microwave. The microwave has not worked since we brought it home. Plug it in, and it doesn't respond to any button selected. Assuming they stand behind it, I called Randy. After a condescending speech about how to use a microwave, I said I've been using one for fifty years. He said verbatim, "they don't make them like they used to". It was less than a week after purchasing. I found a better one at Costco for about the same price. I recommend anywhere but here.

Absolutely incredible service from Tino, would recommend to anyone with a washer issue. Explained…read morewhat was going on with the machine and fixed it promptly and for an excellent price. Would rate 10 stars if I could! Thanks again Tino!

Tino was very responsive and reasonable priced for the work done on our washer. Well deserved the…read morehigh rating.

Recently hired the to install a washer and dryer. Took 3 separate trips and in the end I needed to…read morebring in another installation team to install. Won't recommend for installation

Steven was excellent! He communicated, answered all my questions, and fixed my refrigerator…read more Geek Squad said my refrigerator was possibly done and they were not certified to touch it further....after I paid $139 for the 10 min visit. Wrong! Steven fixed it.

Great service. Quick response and great prices. I would recommend them fir oven repairs.read more

My GE stackable washer/dryer broke down and I was able to speak to their Tech San on the phone and…read moredescribe the issue I was having and he was very patient and kind and after listening he confirmed what I had diagnosed the issue to be and stated it was probably a better idea to purchase a new one and saved me the diagnostic fee. I really appreciate his honesty and expertise. It seems that it's getting harder to find honest repair people these days with the economic squeeze everyone is feeling. I wouldn't hesitate to book one of their techs for future needs. Their receptionist Kylee was very kind and responsive too. Highly recommend!