We were so happy with our experience with Alex & Brothers! Our dishwasher wasn't draining and I…read morecalled and Niko was able to come out to look at it within a day. He showed me that the pump needed to be replaced and they were able to order the parts quickly, and we scheduled a follow up appointment within a day or two. He ran into some unexpected issues when replacing the pump (previous contractor made mistakes) and spent a lot of time making it right. Niko was very nice and cleaned up very carefully after himself. I felt comfortable with him in my home and could see the work he was doing was high quality and felt that the price of the entire repair was very fair. They followed up in a few days to make sure everything was working well, and we are very happy with the work they did. I would definitely use them again for any appliance repairs. Thanks, Niko!

I just want to take the time and effort to thank you guys. For being. Reliable company you saved my…read moretime by being the first to respond and service. And honestly roberto did. A great job. Thank you

I washed some clothes in our Samsung front load washer and when I pulled out the load of clothing,…read morethere was a large wire hanging out from the opening. I asked my wife if she noticed it before and she said she did and just tucked it back into the gasket without telling me. Unfortunately, that wire keeps water from leaking out of the washer and stuffing it back in is not a solution. Myrna at Gardena Appliances had been so helpful during our crisis when our built in oven died and gave us advice to save money, I decided to give her a call to see what they could do. GA was the only company that gave me a price for the entire job (as long as nothing extra was required) instead of giving me the price for just coming out and saying they would credit that to the complete job. Props to GA for that. All the other companies Yelp referred only revealed service call prices. How do you compare one mystery with another? Didn't need to worry about that with GA. Myrna and Jose were able to come out the same day and when she learned that I was the one who had left a complimentary Yelp review for her previous assistance, her face lit up and really appreciated the review. I'm so happy we were finally able to do business. They took care of the problem in no time flat and for an extremely reasonable price. I look forward to calling them first if we have appliance problems in the future that aren't covered under warranty. They take pride in their work and serving the community in the South Bay. A wonderful experience. Thank you Myrna and Jose. A prosperous and happy New Year to both of you!

Great people ! Good quality items and a reasonable price! Honest people easy to deal with!read more

They were contracted by bestbuy to fix my refrigerator. Its been 3 weeks and they still can't fix…read moreit. They ordered a bunch of parts and swapped out the inverter board when tye original diagnostic was the compressor. They just refilled it with refrigerant and then said to wait 16 hours...we'll its been days and going on weeks. The tech came 12/06 took pictures and said it wasn't the compressor that there is a leak in the system. Today I find out they ordered the compressor and a control board and who knows what other parts.. as of now i find myself being a middle person between Haus appliances and geek squad...and there seems to be little effort to find a solution to my repair...I definitely would not recommend this company...the tech clearly undermined my father's intelligence telling him twice on different occasions that the refrigerator worked when it clearly didn't.

Great experience at this business. Sylvia was very helpful and informative. From my experience, I…read morewould highly recommend this business.

Answered my questions promptly & provided an approximate quote, which several other businesses…read morewouldn't do. Communication was excellent. He showed up on time & clearly explained what was needed...Then did a timely repair which was exactly the price of the quote he'd given me. What a pleasure to do business with such a competent and professional individual. Thank you, Oscar! I wholeheartedly recommend your business.

Very good company..Replaced my washer door lock on my LG front load washer. I will definitely…read morerecommend this company.

MY FAULT for placing a pair of Sketchers shoes in the dryer. Not ALL dryers can handle such and…read moremine was no exception. My call to Sakura was promptly addressed, and the NEXT DAY the technician came to my home and fixed it perfectly. The price was certainly reasonable. Clear communication on the first call. HIGHLY RECOMMEND this company.

Our washing machine was having an intermittent error, and though I could get it to run again, I was…read moresure that something was stuck in there to cause a drain error. I called Sakura because they had come out in 2017 to replace the washing machine door (I had posted a prior review about that excellent service). They sent someone immediately upon calling and made quick time of locating the issue (a plastic tag was clogging the drain), and double checked everything before leaving. Great service, I would recommend them again now that they have saved the day twice!

I would highly recommend this business…read more The technician came down to diagnose our broken washer and was great. He was very professional and explained everything very well. Ultimately we decided to buy a new washer but I will definitely be calling them for any future appliance issues.

The technician came to replace the worn rollers which created huge noise during the clothes drying…read more It was done at the appointment time and fixed the problem at reasonable price. The next day when I try to use that fixed dryer, found the drum wouldn't roll. The technician just came and found the problem, cleared that shortly with very nice attitude. Since that was under the 2 months warranty, there is no additional charge for this service. The company keeps their promises with solid technical background supports. I will definitely recommend this company/technician to anyone who has appliance problems.

Had one of my best appliance repair experiences ever. It's a small business in Gardena called…read moreSouth Bay Appliance. This company is very professional from top to bottom with the service side being outstanding. Have had a Frigidaire refrigerator giving me loads of problems and the costs were rising over 600.00. As consumers, we're at the mercy at times of the repair company when it comes to charges. But, South Bay Appliance came to the rescue! I set up the appointment with them and Tom came out to analyze the problem. Within an hour, he found the issue and communicated with me the cost to repair. The cost was so reasonable and had Tom do the job. The overall experience with South Bay Appliance was excellent and I've found my new appliance repair company. Thanks Tom for being so professional and doing a great job!

As bad as it gets. We were "assisted" by Randy, also as bad as it gets. READ YOUR INVOICE that they…read morehave you sign before accepting the $2385 of dollars purchase. It says all sales are final. It means even if the appliances do not work. At All! We bought a range, fridge, and microwave. The microwave has not worked since we brought it home. Plug it in, and it doesn't respond to any button selected. Assuming they stand behind it, I called Randy. After a condescending speech about how to use a microwave, I said I've been using one for fifty years. He said verbatim, "they don't make them like they used to". It was less than a week after purchasing. I found a better one at Costco for about the same price. I recommend anywhere but here.

Absolutely incredible service from Tino, would recommend to anyone with a washer issue. Explained…read morewhat was going on with the machine and fixed it promptly and for an excellent price. Would rate 10 stars if I could! Thanks again Tino!

Tino is amazing! I called on a Friday morning with a dryer that wouldn't run. My son was heading…read moreback to college Sunday morning and needed clean clothes. He arrived in about 30 minutes, diagnosed the problem (we needed a new motor) and gave us a few recommendations. We opted for a refurbished motor with a 1-year warranty. He said he had one and could come back that evening. 30 minutes later he called to say he found a motor nearby and was on his way back. I had a replaced motor and belt with a vacuumed interior 2.5 hours after my initial phone call! All for less than $300! I highly recommend Tino for all your appliance repairs.

Steven was excellent! He communicated, answered all my questions, and fixed my refrigerator…read more Geek Squad said my refrigerator was possibly done and they were not certified to touch it further....after I paid $139 for the 10 min visit. Wrong! Steven fixed it.

In-depth interview about the appliance to start the process. Phone guy was a little uptight at…read morefirst but chilled when he realized I am not dumb. I had the manual and all the docs on the appliance. I was able to help him help me. Bam!! What part was the problem. Make, model, year, VIN, no just kidding. He had to order the part, the door seal to a front load washer. The technician only had to make one trip. Yay. He let me vacuum behind the machine before replacing it back into its cubby. Technician wasn't terribly talkative, but did explain concisely what happens when the seal grows a hole. Excellent quality work. Good value for the price charged. I was, and still am, quite satisfied with the work performed as requested. All good.

Great service. Quick response and great prices. I would recommend them fir oven repairs.read more

Eric was very straightforward and knew his stuff. Reset my ice maker and got it working again with…read morevery little effort and went in to give me terrific tips on nursing along an old freezer which we can't get replacement parts for. He'll be back with parts to fix my dryer. I'll depends on best appliance for my repair needs in the future.