We had a drain issue with our LG washer. Kate was very professional and followed up with us…read moreregarding our appointment. Nico arrived on time and quickly accessed the issue. He ordered a new part and returned a couple a days later with the new drain pump. He was polite, professional and friendly. Interestingly, after he left the washer was still not working properly. He returned immediately and addressed a minor problem and the washer worked. Nico even followed up later that afternoon to double check the washer was working properly. The repair was moderately priced and I will call again to have my dryer vacuumed and cleaned.

Very dishonest technician - Niko - recommending $350 of work on dishwasher that did not need to be…read moredone. He came to my tenant's condo in Gardena and stated my almost brand new dishwasher will cost $350 parts & labor to replace the drain pump parts and labor after a 5 minute evaluation. (They did not know the dishwasher was almost brand new) They called to get my authorization to pay, and I declined to have the work done. They stated I need to pay the $69 visit fee only. Later I get a call from Kate, the dispatcher, stating I now need to pay $199 for cleaning fee. However, I stated I never authorized any additional services. They fixed the problem within 15 minutes for the total visit. There were small pieces of plastic there that needed to be cleaned out and the dishwasher is working fine. I guess I didn't need the drain pump to be replaced for $350 after all. When I called to complain, they agreed to take the additional cleaning fee and charge the visit fee only. They subsequently called to apologize and waive my visit fee of $69.

Very well run family owned business. Myrna helped solve my…read morewasher issue rather than just trying to make a sale. Fair prices with excellent service. Top recommendation.

Great service and they responded quickly to your needs. I have used them many times. Once I called…read moreon a Sunday to leave a message and they answered my call.

Poor communication…read more Told us they ordered a part for our fridge that was on back order for 10-20 days but would inform us if part came back sooner. It's been over a month so called back to check status of the part. Now they are trying to gaslight us and say they never received authorization to order the part so they never did, even though they clearly left a voicemail saying that they had already ordered the part. Good thing iPhone transcribes all voicemails. Unless you want to wait and wait for good, honest service. I'd highly recommend you go elsewhere.

Updated Review: Still great. We have used Haus for our home and a rental property for a variety of…read moreappliances and these guys always come through. Tony and Andrew are great techs that are very knowledgeable and professional. Silvia, Illiana and Michelle at the office are all very helpful (yes, i know everyone by name at this point because we call them for everything) I initially thought they were mainly an appliance repair company but they also sell appliances and are very competitive. We feel fortunate to have found this company (oddly initially sent out by our home warranty company which is 50/50 on techs. When you use a company outside home warranty, that really says something. They are that good!

Answered my questions promptly & provided an approximate quote, which several other businesses…read morewouldn't do. Communication was excellent. He showed up on time & clearly explained what was needed...Then did a timely repair which was exactly the price of the quote he'd given me. What a pleasure to do business with such a competent and professional individual. Thank you, Oscar! I wholeheartedly recommend your business.

I message Oscar's Washer and Dryer on a Sunday, he was able to come out on Tuesday. He was on time…read more My dryer wasn't heating up. A part just needed to be replaced. Withing an hour he was done. Also, helped clean the lint out as well. This is our second time calling Oscar and we will definitely call again in the future! Thank you!!!

The reply is obviously defensive and tries to justify poor service, bottom line. It is ludicrous…read morethat a repair should fail after 8 months. Again, I might just have bad luck, but if you read the negative reviews, you will notice that they all follow the same trend, starting with Alex's attitude, not mine. People don't mind paying for repairs, but they don't expect to have to keep paying to repair the same issue. If they had offered to come out and show/prove that the refrigerator needed a different repair, I would have been willing to pay the service charge. But I am not willing (nor do I feel I should) pay for a service charge on an issue that has reoccurred less than a year ago. If you give poor service, you have to live with the negative reviews.

Our washing machine was having an intermittent error, and though I could get it to run again, I was…read moresure that something was stuck in there to cause a drain error. I called Sakura because they had come out in 2017 to replace the washing machine door (I had posted a prior review about that excellent service). They sent someone immediately upon calling and made quick time of locating the issue (a plastic tag was clogging the drain), and double checked everything before leaving. Great service, I would recommend them again now that they have saved the day twice!

Amazing service . They were quick to answer and send someone to diagnostic . Within a few days my…read morerefrigerator was working again . I definitely recommend .

They were quick and affordable, they came out same day and charged me almost half of my previous…read morewasher repair. I would definitely use them again!

As bad as it gets. We were "assisted" by Randy, also as bad as it gets. READ YOUR INVOICE that they…read morehave you sign before accepting the $2385 of dollars purchase. It says all sales are final. It means even if the appliances do not work. At All! We bought a range, fridge, and microwave. The microwave has not worked since we brought it home. Plug it in, and it doesn't respond to any button selected. Assuming they stand behind it, I called Randy. After a condescending speech about how to use a microwave, I said I've been using one for fifty years. He said verbatim, "they don't make them like they used to". It was less than a week after purchasing. I found a better one at Costco for about the same price. I recommend anywhere but here.

Just purchased a new refrigerator from South Bay Appliance. Vincent was the sales rep. Stand up…read moreguy, very knowledgeable and accommodating. Price was more than fair. Three days later, delivery crew removed the old built-in and put in the new one. Owner Dave even accompanied the work crew and did some heavy lifting. In-and-out in 90 minutes. South Bay Appliance (formerly Spears Appliances, same owner) has been my go-to for decades and the quality of their products and level of service remain top notch.

Tino Appliance is outstanding! I highly recommend him. He came out right away, replaced the vent,…read moreand thoroughly cleaned out my dryer. He took the time to show me everything he had done and even took photos so I could see the work for myself. He was very professional, knowledgeable, and his pricing was very reasonable. I'm extremely pleased with the service and will definitely use Tino Appliance again for any future appliance needs. Thank you for the excellent service!

I highly recommend Tino's Appliance Repair. Tino came out today to look at my 19-year-old…read moreWhirlpool dryer, which had stopped working. He quickly diagnosed the problem and had it fixed in no time. Tino was professional, knowledgeable, honest, and, most importantly, a true gentleman. He explained what was wrong, made the repair, and charged me a very reasonable $160. I never felt like he was trying to sell me something I didn't need, which is unfortunately not always the case with repair services. It's refreshing to deal with someone who takes pride in his work and treats his customers right. I wouldn't hesitate to call Tino again, and I highly recommend him to anyone who needs appliance repair.

Quick service Quality technician (Ivan) who went out of his…read moreway to help me! Not one to rip you off, which I have endured before!

I highly recommend this company! After having a terrible experience with another appliance repair…read morecompany that did a poor job and then ghosted me, I was hesitant to trust someone else with my refrigerator. From the beginning, they were professional, honest, and straightforward about what actually needed to be done. They took the time to explain everything and did an excellent job getting my fridge back up and running. I really appreciated their transparency and quality of work. It's refreshing to find a company that stands behind its service. I would absolutely use them again!