1. Morales Hauling & Construction

0

Oakland, CA

Morales Hauling & Construction

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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Services - Morales Hauling & Construction

Junk pickup

Deck construction

Deck repair

Morales Hauling & Construction Photos

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4 years ago

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JD Services

JD Services

(76 reviews)

Coliseum Industrial, East Oakland

Frustrating. I had the box delivered on Thursday and it was ready by the end of the day. They say…read moreit's a 1-4 business pick up and since they worked this past Saturday I'm at 4 business with no pick up insight. They say it may take another week to pick up the box. So if you order with these guys schedule a pick up and they will get to it when they are near your city. Also, they will not share with you if they have someone nearby and don't know where you are at on the pick up list. They said they have customers who have not been picked up since 10/14 which is 7 business days. Set expectations correctly don't tell customers 1-4 business days and then no perform. Ugh! On the bright side people do pick up the phone.

I ordered a dumpster bag pick up on the morning of 8/6/26 and was told they "hopefully " would pick…read moreup on 8/14 or 8/17/26. In the afternoon of 8/6/26 I called and asked for another dumpster bag drop off. On 8/7/26 I called back and asked if both bags could be picked up on the same day. The person on the phone was very nice and said I would save on the pick up fee by having two bags picked up. My credit card was charged on 8/6 & 8/7 for the service. No one showed up on 8/14 or 8/17. I called the company on 8/18 and asked when I could expect the pick up since they had not called or shown up on 8/14 or 8/17 and was told "I said possible pick up". I again asked when I could expect a pick up and was told probably by Friday (8/21). Again no one showed or called. On 8/24 I again called and asked why the two bags had not been picked up and was told the truck broke down. I asked when the truck would be fixed and was told "I don't know, let me call them and I will call you back". No return phone call, no pick up. On 8/26 I again called and asked when the pick up would occur. I was told "let me check and I will call you back". No phone call, no pick up. Today I called and asked to speak with the owner. "I'm sorry, he's not available, do you have an appointment." I said no, at this point she knows my voice and says are you in X and I said yes. She says"they have a pick up in X and will pick yours up after that stop". I told her we have street sweeping on Tuesday (we are fined $50 if street is no not clear on street sweeping day) and if they did not pick the bags up by Monday I would be demanding a full refund. Bags were picked up today. I felt I was being shined on. They changed fully on 8/6 and 8/7 and never followed through with call backs or pick up. Would not recommend this company. We paid over $600 and it took three weeks to get a pick up.

Morales Hauling & Construction - junkremovalandhauling - Updated November 2026

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