I cannot say enough wonderful things about Bethesda Gardens and the exceptional team they have in…read moreplace. Bonnie, the Executive Director, Barbara, the Director of Nursing, Cherry, and the entire staff consistently demonstrate compassion, professionalism, and a true commitment to providing outstanding care to their residents. As a representative of Trinity Hospice, I have had the pleasure of partnering with this incredible team for the past couple of years in caring for residents and supporting their families through some of life's most important and delicate moments. Their communication, attention to detail, and genuine concern for the well-being and dignity of every resident are truly top-notch. What stands out most is that their care goes beyond simply meeting a resident's needs--they create an environment where residents are valued, families feel supported, and healthcare partners are welcomed as part of the team. It has truly been an honor and a pleasure to work alongside Bonnie, Barbara, Cherry, and the entire Bethesda Gardens team. I highly recommend Bethesda Gardens to any family looking for a community where their loved one will be treated with compassion, dignity, respect, and excellent care. **Five stars without hesitation!**

Great community, clean, doesn't smell, and accepts Medicaid! Staff is friendly and residents look…read morehappy (:

At the suggestion of a very dear friend, we visited Lighthouse of Care in Arlington TX. I knew…read morewhat to look for as I worked with many of the largest assisted living providers for the past 30 years. I had seen many things I did not want to see ever again. I met the staff and talked to a few of the residents. The staff was very friendly and attentive to every residents needs. You could tell, they cared. The Director went over every detail of the contract explaining exactly what we could expect and how every aspect from the different levels of care to the daily schedules. I asked many questions from what the cost would be when mom could no longer feed herself, walk or require full time assistance. This was fully explained and the increase in cost was very in line. Having lost mom over a year and a half ago now, I still keep in touch with the Director as she became a part of our family and I know in my heart, my mother was in the very best place we could have chosen for her. Thank you Lighthouse of Care for making mom's last years more than we could have ever expected. Doug Ingle

We moved our mom out of a facility that treated her like a burden instead of as a human being. They…read moreweren't concerned about her physical or mental well-being. Becky and her staff at Lighthouse of Care treated her like family. She was respected and cared for, and we were completely confident that she was in good hands at all times. We know beyond a doubt that because of them, we had much more quality time with her and that when we weren't there, she felt secure, safe, and loved. We will always be grateful to Lighthouse of Care and would recommend them to anyone.

My mother in laws apartment has not been cleaned in a month and is over run with bugs. Its so bad…read moreshe has a can of raid on her walker. It is gotten so bad that we are moving her in with us while on a wait list for a new place. They are not living up to their lease with cleaning yet demanding my mother in law give two months notice. Nor are they giving a break on rent for not cleaning. The attached pictures were taken the day of her last cleaning. We have been leaving messages all week for the manager (Joy I believe is her name used to be Courtney) and were still waiting. So bottom line don't let your loved ones move into this dump.

They said the had high quality meals--the don't They said…read morethat someone would clean the apartment--they don't They said admin was on top of things-they aren''t They promised to clean dirty hallway snd elevator floors-they haven't High turnover of staff

Care is improving with the new Director, Megan. management team has settled down and is more…read moreconsistent than in the past. Finance director was very helpful.

This a beautiful place but very unprofessionally managed. My parents were there for 17 months and…read morethey went through 4 Directors. The one they have at this moments is very unprofessional in they way she conducts herself. Yelling at employees in front of residence. The food is subpar at best and they have gone through 5 Chefs. Try calling Sagora the main company no one will call you back. There are many problems we had including disappearing medication and disappearing equipment purchased new and replaced with broken equipment. Don't get me wrong there are great employees there but they are not running the place and are only following orders. My recommendation look somewhere else.

We toured many places prior to moving mom into Town Village Crossing. Initially we loved her new…read morecommunity but lately, the community is not the same. Not because of the hourly staff but because of the management and corporate. The food looks better than it taste lately. The community recently changed internet and phone providers and it's been a nightmare ever since! Prior to the change, we paid for mom to have her own modem. Initially, we didn't like having to pay for it but looking back at it now, we would go back to paying for without complaint. The community has one last, Chris, who handles all the complaints and fixes the problems. We made the mistake of asking Polly once for help...well she was no help. She was rude, short with the answer and told mom she had to wait for Chris to return on Monday. Today while visiting mom we learned the phones and internet was out yet again. We have been dealing with this problem for months now. This is the "free" internet they advertise. This isn't a problem my mom is having but the entire community. We have placed several complaints with the front desk and Windy and nothing is being done. We are told that we can wait it out or set up an account with Spectrum. The building is old and it shows. There are multiple leaks with every rain storm. Since moving mom in there have been at least 3 floods due to old pipes. It seems as though the things needing to be fixed aren't being fixed yet new furniture continues to arrive. This week their back gate broke, again! The top portion broke and was leaning forward, a true safety hazard. The worst part is that management will raise moms rent and continue to put referral flyers in her box to help move people into a building that is failing apart.

Beautiful community with outstanding residents and staff. Best of both worlds. Independent living…read morewith assisted living services for those who need help.

My initial contact with Timeless and my conversation with co-founder Tanner Landry gave me the…read moreimpression that he genuinely cared about the residents and his staff. Tanner was very personable, pleasant, and transparent.  After touring the facility, my husband and I were certain this was the place where we wanted my mother to reside. A very clean & fresh environment with lots of natural light as well as being a very beautiful and spacious facility.  Cassie, the care manager, came to our home and did an assessment of my mother and was so down to earth and friendly. She helped put my mind at ease and I had confidence that the high level of care my mother would require would be received from Timeless staff. We decided that we wanted Timeless Assisted Care Home to provide the respite care for our mother for two weeks. The level of care and quality of the meals, as well as the professionalism and caring attitude of the staff, exceeded our expectations. My mother enjoyed the positive vibes and upbeat interactions. In terms of communication, Cassie kept me informed of all developments. Justin Brucks, also co-founder, was so friendly and welcoming! He ensured my mother's room had enough space for her belongings and assisted me with packing my vehicle upon checking out. He was present each day I visited and that was reassuring to see the owners on the property to help in anyway!! Due to me caring full-time for my mother and lack of quality slept for almost a year, this respite stay was such a blessing from the Lord! I slept through the night every night for the first time in almost a year!  I did not experience any anxiety or worry at all during my two week respite break and I chose to do nothing but sleep and relax. The staff did a fantastic job caring for my mother. When I would visit everything was in order and my mother was always clean and comfortable. The integrity of her skin was never compromised especially since she's incontinent. I highly recommend Timeless! You will not be disappointed. Believe me I've tried the "big box" facilities on more than one occasion and those experiences were awful to say the least. I've walked this caregiver/daughter journey for 12 years with two parents and have seen and experienced a lot first hand . As a result, I have quite a bit of knowledge and experience regarding long-term care services.

Timeless Care Homes is just... "different." You sense it the moment you walk into the home and…read moreevery time you interact with one of the caregivers, owners, residents, or neighbors. "Love leads here" is how I've come to think of my many experiences there. It's obvious that residents are given tons of individual attention, time, and care. There are always interesting and fun things happening inside of the home and you can tell that the people living there truly feel like they are "at home." Everyone is always smiling and laughing, and LIVING!!! Add to that, top-notch, compassionate, qualified caregivers and an impeccably well-maintained and appointed home and you really can't beat it. I wish more people could experience the quality of care and thriving daily environment that Timeless Care Homes provides to its residents every day. Such a great place filled with even greater people!

Broadway Cityview is by far one of the most exceptional senior living communities in the area. They…read moretruly set the bar for Independent and Assisted Living standards. From the moment you walk through the doors, it's clear that this community is something truly special. The staff lead with compassion and integrity, creating an atmosphere where residents are genuinely cared for and valued. Every interaction feels heartfelt, you can tell they truly love what they do. The resident engagement is outstanding, there's always something meaningful happening, from creative activities to uplifting events that bring everyone together. The sense of joy and connection here is something you can feel. The community itself is beautiful, warm, and inviting, thoughtfully designed to make residents feel at home and families feel at peace... especially the Assisted Living area of the community. Most of all, the team here goes above and beyond in every way. They are the heart of this place, and it shows in the smiles, laughter, and care they share each day. If you're looking for a senior living community for yourself or a family member that truly embodies compassion, integrity, and excellence... this is the one!

The worst care ever, don't send your family members here if you love them. The "Doesn't Care…read moreCoordinator" is what I call the person who is in charge of "Care". She's one of the least competent and mean spirited people I've ever known. Please don't agree to the nightmare that is Broadway Cityview for your family. Management constantly changes (3 different companies in 7 years). They failed to recognize and communicate effectively about my parents to my sibling and myself and so my parent kept repeatedly failing. After breaking their hip and having surgery, one of my parents has moved on to another facility that can care for them properly and I couldn't be more relieved. Shame on these people who ruin what should be the best part of people's lives. The food is horrendous as well.