We toured many places prior to moving mom into Town Village Crossing. Initially we loved her new…read morecommunity but lately, the community is not the same. Not because of the hourly staff but because of the management and corporate. The food looks better than it taste lately. The community recently changed internet and phone providers and it's been a nightmare ever since! Prior to the change, we paid for mom to have her own modem. Initially, we didn't like having to pay for it but looking back at it now, we would go back to paying for without complaint. The community has one last, Chris, who handles all the complaints and fixes the problems. We made the mistake of asking Polly once for help...well she was no help. She was rude, short with the answer and told mom she had to wait for Chris to return on Monday. Today while visiting mom we learned the phones and internet was out yet again. We have been dealing with this problem for months now. This is the "free" internet they advertise. This isn't a problem my mom is having but the entire community. We have placed several complaints with the front desk and Windy and nothing is being done. We are told that we can wait it out or set up an account with Spectrum. The building is old and it shows. There are multiple leaks with every rain storm. Since moving mom in there have been at least 3 floods due to old pipes. It seems as though the things needing to be fixed aren't being fixed yet new furniture continues to arrive. This week their back gate broke, again! The top portion broke and was leaning forward, a true safety hazard. The worst part is that management will raise moms rent and continue to put referral flyers in her box to help move people into a building that is failing apart.

Beautiful community with outstanding residents and staff. Best of both worlds. Independent living…read morewith assisted living services for those who need help.

Fox Run is everything that they promise and more! We were very blessed for my grandmother to be…read moreable to live there for two years, in a one bedroom apartment. The managing staff and people who work at the desk absolutely love everyone of the residents like they are family, and they cared for my grandmother above and beyond what I ever could have hoped for! She was there when Covid began, and I am so very thankful for the way that they handled the situation, and the way that they would look out for her and check in on her when we could not come personally. In the few occasions that she needed some thing, they were always quick to help and they really paid attention to her! They learned my name quickly and always had time to say hello to me and see how they could help us, no matter how big or small the need may be. It is not brand new, it is not in perfect condition, but it is really classy and really nice on the inside! I always thought the food was wonderful, and I was surprised that it was not more expensive, based on the level of service that she got! I highly recommend Mark, DeeDee and Diane, who are truly a gift to all of the seniors living there!!!

Visited and was very impressed especially with the quality of meals. For me this is a convenient…read morelocation in the DFW area since my son & family lives in Midlothian, my daughter's family in Godley and other loved ones live nearby.

The level of care my father is receiving from the staff at Woodside Place is gold standard! It is…read moresuch a relief to know that he is in excellent hands who genuinely care for his wellbeing! The home cooked meals are lovely and smell delicious! The house is beautiful, super clean and grounds are very well maintained. My father is very comfortable and happy there as well! Each care giver is a total sweetheart! The owner, Toyin, is wonderful as well! We feel very blessed to have Woodside Place in our lives! Grateful

The house is nice and inviting. The owner and her staff are welcoming and take very good care of…read moretheir clients.

Our family has a loved one there and we are very happy. They have excellent caring staff, great…read morefood and fun, creative activities. Any issues that we have had have been resolved in a timely professional manner.

Everyday some staff did not show up. My dad was neglected. He was put in his room with the door…read moreshut and left there for hours at a time. Found him laying in soil and day old and freshly soiled sheets. Found him on the floor not able to get up with the door shut and he was crying out for help. Some days there would be one person /care giver in charge of 10 residents. This was the worst experience I've ever had. Would never recommend any one to send a dear loved one to this facility.

As a family member of a new resident to Ridgmar Place, I am working to share my amazing experience…read morewith the team! From the moment we toured the property we felt at home and this feeling continued to grow stronger and deeper after my mother-in-law moved on just four or so weeks ago. Everyone on the team has extended a warm welcome with special kudos to Christine B. Christine gently, diligently and warmly greets visitors and residents alike always paying special attention to family and resident needs. Her warmth and generosity are evident in her leadership and presence at the front desk. The assistant director, Kristy F. has played an important role in helping my mother-in-law feel like an important part of the community. Please extend our appreciation to her and to Cathy M., Maria M. & Tracy P. for consistently going above and beyond!!! Service Above Self should be the team's motto...you walk in love, commitment and tenderness and for this we are most grateful! Thank you for making the housing transition stress free for us...this is the best decision we have made on behalf of my mother-in-law! We look forward to sharing many more memories with you and your amazing team. Please share our kudos and appreciation with you!

My mother in laws apartment has not been cleaned in a month and is over run with bugs. Its so bad…read moreshe has a can of raid on her walker. It is gotten so bad that we are moving her in with us while on a wait list for a new place. They are not living up to their lease with cleaning yet demanding my mother in law give two months notice. Nor are they giving a break on rent for not cleaning. The attached pictures were taken the day of her last cleaning. We have been leaving messages all week for the manager (Joy I believe is her name used to be Courtney) and were still waiting. So bottom line don't let your loved ones move into this dump.

The staff here is incredible. Very friendly and professional. I couldn't have asked for a more…read morecomfortable experience. The facility itself was very clean and located directly inside the doors of the hospital in Professional Building 1. I also received my results before I even left. Everything was done on time, which seems unheard of when it comes to appointments.

I can highly recommend this location. Bonnie is a new Director who runs this location and has been…read moreon site for about 4-6 months. She used to run another facility and once she left, it has changed drastically. Her kindness, caring way and tenacious oversight of the staff and residents make her a platinum grade Director. If you have any chance to bring your family here, please do so. I see if the former reviews from last year, things were not good. Having Bonnie here at this location is a true blessing for your family member. I wish they did a memory care along with assisted living in this location, it would be my first choice. I am bringing my father to Bethesda, but in Fort Worth because of the memory care option with assisted living (as he has Alzheimer's). Thank you, Bonnie for all that you do for others. We are so grateful to have been graced by your care and presence! Caroline Vigilante on behalf of Vernon Johnson

Great community, clean, doesn't smell, and accepts Medicaid! Staff is friendly and residents look…read morehappy (:

Great place, my dad stays here. The Ombudsman for Texas recommended this place for its 0 complaint…read morerating and phenomenal care. Caroline Vigilante NJ

Unfortunately, this location used to be really good. Bonnie and Lisa were a great team and really…read morecared about the residents. Thanksgiving, last year was wonderful. Their work was close to flawless and oversight was extremely detailed and on point. Most recently, my father got out of a double-gated entrance with a keypad. It was due to an employee's complacency and negligence. He was found by a local family member who recognized him this past Saturday. He walked 2 miles without supervision to Walgreens in Arlington (the one next door to the dry cleaner)! I would have highly recommended this location last year but as of the 2-3 months, management has changed -- drastically. Please make another choice!!