Care is improving with the new Director, Megan. management team has settled down and is more…read moreconsistent than in the past. Finance director was very helpful.

This a beautiful place but very unprofessionally managed. My parents were there for 17 months and…read morethey went through 4 Directors. The one they have at this moments is very unprofessional in they way she conducts herself. Yelling at employees in front of residence. The food is subpar at best and they have gone through 5 Chefs. Try calling Sagora the main company no one will call you back. There are many problems we had including disappearing medication and disappearing equipment purchased new and replaced with broken equipment. Don't get me wrong there are great employees there but they are not running the place and are only following orders. My recommendation look somewhere else.

Amazing care during COVID 19. My dad even looks better now than when we saw him in March -- around…read morethe shut down. Moved dad 4x for negligence. THIS is his permanent home before heading to heaven. **********Highly Recommended ***********

Although I cannot afford Anchor Way - it was a little out of my dad's monthly budget -- it is a…read morewonderful place for your loved one. I did a lot of research and would love to put my dad here. The owner took her time (Ms. Woods) to tell me how and why she started and gave me a lot of helpful information. She is currently working with a few internal families to help them with care pricing, so she was unable to extend the courtesy to us -- which is understandable. The price was reasonable and I can say wholeheartedly that I could recommend this location and staff. Caroline Vigilante

5 star location, amazing hospitality and service from the staff that it has held to the highest…read morelevel of accountability. They are wonderful and generally have a wait list. If you can get in, please do not hesitate. Your family member will be so taken care of, this places is unlike anywhere else.

I am a care partner who visits Colonial Gardens frequently. I am filled with joy at how happy the…read moreresidents are. The staff is fully engaged with them and are often seen giving hugs and lots of special attention. I love the large open area with bay windows opening up to the park-like setting in the back. This community has a warm , friendly and caring atmosphere.

My family was looking for the right place to transition my parents to. We searched for a senior…read morecommunity near my home and amenities. We fell in love with the Vantage's spacious living spaces, friendly residents and even friendlier team. Outside of the onsite amenities, the staff won my parents over. Tierra and Jessica were really great to work with and made my parents feel right at home in their new environment.

My mom lived in memory care at this facility for over 6 years. It a nice facility and the…read morecaretakers seem very compassionate. We moved mom to a different facility four hours away, not because we were not happy with the Vantage. What bothers me is the fact that I received no sympathy card upon my mother's passing, just one month after moving her from the Vantage. Maybe it isn't policy to send a card when a resident doesn't pass away in a facility but it seemed strange since she had been there over six years. Even the person in charge of memory care commented on how long she had lived there. If it isn't policy then maybe it should be. I'm very disappointed in this facility after having a long relationship with the staff and caregivers. Very disappointed. I suppose since the money wasn't rolling in anymore they don't really care.

My loved one has been there over 3 years. After checking out facilities this was welcoming and…read morestaff were very friendly and kind. I've never seen any mistreatment of anyone. The reason for 3 stars is the upper management communication is terrible. Numerous emails sent, maybe 1-2 responses. No VM or in a meeting ! They have had lots of change overs !!! The maintenance guys are great and Bert activities director. Care techs are kind but only a few really do all they should do. Families and residents pay lots of money so everything that is suppose to be done should be done. No one is unkind but laziness is coming through. Lately the rooms are not being cleaned daily as in trash, bed made general sweeping. Numerous!!!!!! Times!!!! Pay more to the good techs and get more help if needed! Hence the bad review. A suggestion is to get bigger bingo cards! It's assisted living . It's Not the paying residents problem , if low staff! Give more pay perhaps or get management to stay after work and do it. Better yet enough reviews on this matter may get the investors attention. It has not always been like this but going downhill . Perhaps future will be different. Maybe it's a phase.

I am currently a resident of this facility and have been here for two years. I will have to say…read morethat the food is sometimes "iffy". Other than that it's an excellent facility, and I would recommend for everyone.

The residents here are treated like family. The homes are clean and friendly. The facility in…read moreFrisco is located in a very nice neighborhood and close to shopping and food. The residents also get fresh made meals and fresh groceries are delivered weekly. I highly encourage you to come check it out.

If I could give this business zero stars, I would ..my mother-in-law declined rapidly in this…read morefacility. She fell on the floor three times in one night the first two times I caught her on my camera and I called somebody to come help her the third time happened at 1 o'clock in the morning and she was on the floor by herself all night, covering herself with a jacket, unable to get up and unchecked for over seven hours. They wouldn't change her on a normal basis she would wear the same clothes over and over, leven though I would tell them to change her the last straw is when she was all the sudden non-mobile and they put her in a wheelchair we had no idea what to do. They're the professionals finally, we made the call to have them call 911 to have her sent out. Turns out that one of her Falls gave her a hip fracture which she had immediate hip replacement. She got it replaced that day and was in rehab. She came back home to Mustang Creek Estates and within two days she woke up or should I say didn't wake up and was lethargic I looked at her on my camera and noticed she was still sleeping and it was almost past 10. I called her son to ask what's going on as she was lethargic and not responsive and he said that they took a blood pressure and just told him it was low and that was it so I asked her son to ask how low it was in the 50s over 40s, which is critical and her organs were failing. I told her son that they need to call 911 that second cause every time makes a difference between immortality. It's like they didn't even know how to read a blood pressure and that blood pressure clearly this place does not have the appropriate medical training. They don't even have a nurse on site. Just know that they have somebody that makes her rounds once a week and not everybody can even read a blood pressure that should be mandatory to facility like this thank God I had my camera because if it wasn't for that, she would be dead by now. She is now thriving in Roanoke at another facility and they are taking good care of her. They changed her every day. They bathe her appropriately. They have an on-site nurse five days a week. This place is a complete joke and my mother-in-law deteriorated so fast just within a couple weeks of being there and she lasted 4 to 5 months to say the least if you're looking to save money, this place may be a little cheaper, but sometimes for a little bit more, you can fino care with dignity, and the turnaround of staff was also a huge concern. They pay these people peanuts therefore they don't stay. You can even read glass door and look at reviews of former employees. I did a ton of research after all of this and should've done my way more research before I even had my sweet mother-in-law walk through the door.. these people are all about profit and it'll probably take some even bigger act of negligence for this place to get shut down at some point. I do have pictures and videos to support what I have seen. they also just covered up her sheets with her comforter when she was incontinent and messed on it and they just put a comforter over it and I caught it on the camera and they said that she didn't have an accident and I said yes, she dia. I could see it clearly on the camera and you just put a comforter over and just left it instead of washing her bedding. The laziness was astounding that happened twice.. Always get a camera. If I did t" babysit" her myself, she would have been gone sooner. here is one picture and I have videos of when she was on the floor for over 7 hours unchecked, as no one did their rounds. Other times she fell I had to call the house, and half the time the line was busy I had to call another house to help her. She is now unable to walk for the rest of her life.

The level of care my father is receiving from the staff at Woodside Place is gold standard! It is…read moresuch a relief to know that he is in excellent hands who genuinely care for his wellbeing! The home cooked meals are lovely and smell delicious! The house is beautiful, super clean and grounds are very well maintained. My father is very comfortable and happy there as well! Each care giver is a total sweetheart! The owner, Toyin, is wonderful as well! We feel very blessed to have Woodside Place in our lives! Grateful

The house is nice and inviting. The owner and her staff are welcoming and take very good care of…read moretheir clients.