Had an appointment with Wanda , an hour before the appointment they cancelled me !! I said forget it

this salon is awful, and this review is LONG overdue. i got my hair done for prom and arrived ON TIME to my appointment and had to wait 10 minutes in line to check in. even though i was there on time, they said i was late and couldn't do my balayage for me. that was fine, and they said they would do highlights instead. the highlights turned out orange instead of brown, they were chunky, started at the very top of my head and were streaky too. this salon completely ruined my (previously very healthy) hair which still hasn't been able to recover. every stylist i've been to since this appointment looked at my hair once and asked what salon i went to because the highlights were THAT atrocious. on top of the horrible service, the staff was incredibly rude and were staring at my mom and i as if we were goblins that just walked in there. avoid this salon at all costs if you care about your hair. $100+ that i will never get back. if you're a POC especially, you'll only feel uncomfortable the entire session. never again mora salon, you suck and ruined my hair right before prom, thank god there's hair stylists out there that actually know what they're doing and were able to temporarily cover the shitshow on my head. read more

I truly love this place. The owner is such a wonderful person as well as all her employees. I've been here a few times since it opened with my daughters. From hair to nails to eyebrows and each employee has treated us with such kindness and professionalism. We love coming here and we always leave super happy. Everyone should come her to fulfill their salon needs! read more

Very disappointed in the way I was treated this afternoon. I made an appointment to get my ends trimmed and some other features done to my hair that may not even matter in this review. Long story short I get there and after waiting for 15 min they tell me the person that was supposed to do my hair was busy coloring and they would find me a replacement. The replacement comes about and seems to rush through the cut and tells me she cannot finish what I was there for because she had schedule coloring as well (I get it it pays more) and that she was doing me a favor by squeezing me in her schedule since the person I was scheduled for couldn't do it. (Not my problem I scheduled my cut and everything else in advanced) either way I'm told to wait another 30min to find someone to finish my styling. The girl who was doing my cut simply told me that I could either wait or she could fix my ends a lil bit since the blow dry she gave me was horrible.( I could do that myself). I waited until someone became available and got my hair styled by some other person. The Owner of the salon witnessed the whole thing and never bothered to come and ask if everything was okay. When I went to pay they tell me is $100 because there was an addition charger for that last person finishing the job that was never completed (also not my fault )Their whole team miss manages their day- pushes me to the side because they have other jobs that pay better- needless to say is not about the money. It's about how it was completely mishandled from the beginning from the original appointment to shoving me to someone else that clearly has her day set up and couldn't be bothered with my 1 minute cut. To getting dumped to someone else and getting charged $100. I guess common courtesy doesn't exist anymore. Never coming back to this place. read more

As a first time customer at Mora Salon, I was blown away by the service and care the staff provided me. Stacy was my colorist and stylist for day. She is a perfectionist and artist in her work and did a beautiful job on my new cut and balayage. Throughout the process, Stacy couldn't have been any sweeter. She kept checking in to see if I was comfortable or needed anything. Although some complain about the prices being a little high, you do get what you pay for so I received the best service, color, cut, and style I have had in a really long time. Couldn't have asked for a better experience. read more

I went to rich here he was great such a nice vibe and he did an amazing balayage on my hair very attentive I've also been styled by Wanda before just a simple curls and she did an amazing job money well spent read more

I can not say enough great things about Devon at Mora Salon! GIRL KNOWS HER STUFF! If you want beautiful hair, she is the girl to see! I am naturally a brunette and after going elsewhere to be blonde, came to Mora Salon a very brassy gold blonde hair, desperate to be silvery ash blonde. She explained that she would do her best to get me there but it would take more than one visit which I understood. We discussed what my end goal was, what it would take to achieve it and what to expect at that visit. We decided to try to get as much gold out as possible and keep a dark root but make soft transition. Once we got started I was offered a magazine and coffee or tea on several occasions (as I was there for a total of 5 hours). At the end of my visit I was in love with my hair! it was a gorgeous cool beige blonde with some silver blonde tones. it was night and day from when I walked in. I don't think I will let anyone else touch my hair. read more

Mora Salon - Hair by Devon Addezio @ Mora Salon - Hair Salons Near Me - Cherry Hill, New Jersey

I can't for the life of me figure out why this place has so many crappy reviews...it was almost enough to stop me from trying it out two years ago, but then I saw Julissa's instagram and wanted to see her for a ouidad cut and gave it a try. Granted I've only ever seen Julissa, but every time I leave I'm really happy and I feel great. Everyone here is so nice, and Julissa makes magic with curl. (Also, she is a wonderful person and it is a pleasure to be in her chair.) Her assistant who washes my hair does such a great job--feels like a massage. The front desk staff have always been polite and helpful and I've never waited more than a few minutes upon arrival to have my services started (this has held true even when I've arrived early.) I rue the day when I inevitably move out of the area and no longer live five minutes away from this amazing place. Tyyyyy mora salon xo read more

I have waited OVER TWO YEARS to post this review because THAT IS HOW LONG IT HAS TAKEN MY HAIR TO RESTORE ITSELF BACK TO IT'S HEALTHY & INITIAL STATE AFTER SEEING WANDA MORA. About three years ago I had seen Wanda Mora's work on Instagram & thought that her beach wave blowout & coloring talent was out of this world. I had already been going to a competing high-end salon, but because of her Instagram pictures I wanted to go & try out Mora Salon. In saying this, I believe I went three times total, & each time I had a color, cut, & blowout with Wanda herself. In saying this, I cannot speak for any other services or stylists at the salon, but WANDA is the owner so you would think that her services would be the best, as she represents the salon. To preface this review, I naturally have very thick, wavy, and medium-brown hair. However, my hair is very, very manageable & extremely, extremely healthy. I barely use any heat on it, & I only use Oribe products, which Wanda does carry, so I take pride in my hair. Honestly, the first two times I went to Wanda I asked for some type of brown-carpel-blonde ombre. I also received a cut & blowout after both of these services. Again nothing special, but fine. I went back a third time a few months later & wanted to do a light lavender ombre. At this point my roots were about an inch of light brown hair, & the rest of my hair was dyed to a medium blonde... not super light but not dark either. In my mind a light lavender color would have been achievable... but I am not the stylist or professional so I figured I would go & tell Wanda & let her decide. Upon arrival I told her what I wanted & she acted excited & said she was confidant I would be able to get the color I wanted. (She said this the prior times as well, before she told me may hair couldn't pull the certain color I wanted, so not sure why I believed her, but I did). So without further ado she had me washed (Ruthie washed me and to this day I remember that wash because I like heavy pressure & when I tell you this was a very, very, very rough head shampoo massage & rinse, I mean it) & put colors on my hair throughout the day. It has been awhile but I believe I had three different colors applied throughout the course of the day to achieve that light lavender color, which made sense. Well..... I never got that light lavender & no joke, 6 hours later I was "finished" & my hair was a silver tone... Wanda kept telling me that silver was more "in" & that she "lived" for this color on me, I shouldn't do lavender. TRUSTING HER & not wanting to spend a 7th, 8th, 9th hour in the salon, I left. Well... my friends saw me that night & laughed in my face because the color was so off. The next day I called back & explained the situation & I was told to come first thing in the morning & Wanda could do the purple color.... like I wanted. When I arrived I told her the silver thing was not working & that no offense, I wanted what I asked for. I think I spent around $400 total for color, trim, blowout & over 6 hours... I felt like I deserved either justification ("Hey, we cannot get you to this color or if we do this it'll ruin your hair its not a good idea") or to receive the color. So with attitude Mora told me that she "gave me what I asked for" & I reminded her I wanted purple. With more attitude Mora laid the purple on top of the silver & her assistant at the time also gave me attitude. They were very, very rude & unprofessional. I know that they "fit" me in in the morning, but I was there for 6 hours the day before & just wanted what I asked for, especially paying all that money. I don't think that there was a need for the OWNER to be rude, thats a bad look. Well needless to say it was like 2 hours later, & the purple was complete & I will not lie, it was not what I envisioned but it was lavender & it looked good! Wanda even ended up saying she was glad I came back because it turned out looking awesome .... well after that is where my 1 star review really starts.... I went to check out & I was charged an additional $90 or something around there. No offense but for the amount of time & money I spent the day before, I should have not been charged especially because she did what should have been done the day before & initially was rude about it. Well... hundreds of dollars later & the color washed out 3 days later... Wanda should have told me that I could not achieve the color I wanted, especially in one day instead of pretending & taking my money. ALSO, my very very very healthy hair was dead from the amount of processing & bleach that went into it in the course of 24 hours. It was dead. I had to switch salons and cut most of my hair off & it took over 2 years plus a lot of expensive salon products & conditioning treatments to fix. I mean I went from VERY healthy hair to straw hair & Wanda was the reason. Thankfully I have naturally thick hair & its finally healthy again, but Wanda is a SCAM, OVERPRICED, & RUDE. read more

The worst salon ever. Spent $400 on a barely-full head dye. Came out to look horrible. So expensive when they do a horrible job. They even tried to charge me a $50 "fee" for making an appointment on the same day over the phone. Not Cherry Hill worthy. read more

WORSE SERVICE EVER IF YOU'RE LOOKING FOR A PLACE WITH OVERLY-PRICED SERVICES AND HORRIBLE CUSTOMER SERVICE, THIS IS YOUR SPOT To start off, it was my first time getting my hair done at Mora Salon. I heard of it through a friend who had previously visited the salon to get a haircut. I just don't know where to start on how rude and ignorant this lady is. I had an appointment with the owner, Wanda Mora. She asked me what I was looking for and I told her I wanted a balayage, I just wasn't sure on the color. Because I had never done a dramatic change to my hair, I asked for a price estimate on what I had asked for. At the time, I had wavey hair that passed my bra strap and because of that, she told me she was going to charge $350. Honestly, I was shocked and I jokingly questioned the price. So how did she respond? "Uhm, do you know where you are?" I SHOULD Of responded "Bitch you just better have gold growing out my roots" but I didn't because unlike her, I kept my ignorant comment to myself. I settled for half-a-head of highlights. The entire time she was prepping my hair she didn't say a word to me. She left me in a "station" to set my highlights until it was time for my blow dry. Not once did she check on me (not that I needed her) but for the sake of customer service, she didn't even look my way. When I finally sat on the chair, all I could remember was her conversation about what seemed like ever customer she's ever had. I was flabbergasted that this lady had something to say about everyone who had ever walked in that salon, even employees. It makes me laugh that all these people that worship the ground she walks on stand by her side because they all may as well be victims of her gossip. To prove this lady's lack of maturity and of customers service, she publicly attacked a customer who also had a horrible experience at her salon. She had her trolls run to her rescue and she tagged right along in bashing the girls opinion, which by the way is still on YouTube. It's disgusting. As a "professional" she should have offered services and walked away like an adult. Overall my highlights were average but nothing amazing that would make me want to go there again. To end this, Wanda Mora likes to boast of her 20+ years of experience in the business, but she needs to get a least a day or two to work on her professionalism, customer service, and her attitude. Wake up call, you style hair, you're not God. Humble yourself. read more

Where do I start... I feel dumb for going 3 times and wasting my money and time, hoping it would be better the next time each time. Ugh first visit stylist didn't blow out my hair right to the point I ended up doing it myself as soon as I got home! Who wants to do that after paying $260 . I went in for balayage I had box dye I understood it would take time for the gray I wanted to accomplish. So second visit I asked to be styled by someone else which they set me up with Rich who wasn't too nice but I didn't care I just wanted my hair to be pretty which I felt he did a better job then the other stylist. Third visit he had 2 other clients and was half ass doing my hair and had an assistant help to do my color and he occasionally walked over to check. Then someone esle had to cut and blow my hair out because he was busy with other clients. In all I went home with fried hair I had black dye all over my neck and ears when I had a wedding to go to. When I think about the $800 spent it pisses me off!!! #STAYAWAY read more

I've had my hair cut at Mora twice and was wondering why the reviews were just so-so and then I had my color done and it all makes sense. I liked the way my color turned out but, i'm not happy with how they charged me or the process- It's a week later and my hair is already fading. I made an appointment for balayage and explained the look I was going for- and showed a picture as an example. I made a point to say I like my root color - i've been growing out my hair for the last 9 months to get my root color back. my stylist did balayage but then also did a semi-permanent single process on my base (thus changing the root color that i said i liked) and added a gloss. The extra color added $95 to my bill. None of which I asked for or approved. I was very surprised that my bill was just shy of $300 when the quoted price online was $150. When I questioned it the woman at the front desk said it was due to the single process and glaze - which again, I didn't ask for and didn't know what she was doing. If the stylist had told me that what I wanted required the extra processes I may have been fine with it or would have changed the look I was going for. I just didn't appreciate being blindsided by it. Also don't charge me extra for a senior stylist when her assistant is doing most of the work. I walked out to my car and looked in the mirror and had dye all along my hairline so I had to walk back in and ask them to clean the dye off my face. read more

I was so disappointed with this place. It's beautiful no doubt and I'm sure there are amazing stylists there, but the owner was not what I expected. She left me waiting on her for almost 30 minutes while she ate lunch. She didn't apologize or anything. Bad first impression. Then I didn't get the hair color I wanted. Fine, that happens sometimes, but for $260?! They could at least blow dry your hair for free. Just a regular blow dry no style. They charge $50 for that! Second time I went back she was so rude to me and my sister talking to us like we were stupid about hair color. And yet again didn't get the color I wanted. It was better but not even close. Another $260 plus tipping down the drain. Sorry not going here again. Oh wait and one last thing, posted a pic of my hair on her Instagram but tagged another stylist as if she did it.... And a makeup artist. Neither one of those people provided me with services. read more

Very disappointed. Rich was my stylist, and although I was his last client for the day, I could have done without the attitude. He took no time to find out what kind of style I was going for, he just starting chopping away, while texting intermittently! It was rushed, although I waited almost an hour past my appointment time, and I felt very uncomfortable sitting in his chair, because I was clearly holding him up. Yes he is only one of the many stylists who works there, but regardless, I will not be returning. read more

For starters, Unless you want to spend over $300 for balayage and cut...don't waste your time. You can go to most reputable salons or stylists and save a good $100 for the same skill level and quality of work. There is nothing special or spectacular about this salon to charge as much as they do. Let alone, I had the most abusive wash ever! No exaggeration I was dying for it to be over. Generally, that would be the most relaxing part of the hours you spend at the salon, but nope! I had to pep talk myself during the whole wash otherwise I would've hopped out the chair and out the salon. Ok so, I brought in a photo in which the stylist gives her spiel about everyone's hair is different blah blah blah. That being said, if you can't achieve the look or come close, why even ask me to bring a reference. At the end, I was left like eh about my hair. All she managed to do was darken it, but no where close to the photo shown. All in all, i was immediately regretful of my decision to try this salon out. I was left feeling overcharged and certainly underwhelmed. read more

I went here to get my hair done for my birthday. The salon itself is beautiful. But the vibe I got when I walked in was snobby. The receptionist seemed stuck up. After my first visit I called to set up an appointment for my sister because i originally loved it there. But the receptionist acted like she didnt want to find an open appointment. And then when i actually made one. My sister called to let them know she would be 5 minutes late because of weather. And they said they couldnt take her. She was only getting a cut. I get it dont be late to an appt. Then charge a fee. Now they lost 3 customers. Me my mom and sister. The actual staff doing hair were nice overall. Rich did my hair and omg love him. He did a color that came out perfect. I only went there for him. They're pricey but they have talented workers. The owner Wanda is super sweet. read more

So, this is literally the first time I've posted a Yelp review, but I had to because... I just left Mora Salon and the owner, Wanda, did my hair and I literally never had better hair in my life! Not to mention, the entire staff was so helpful and friendly. The color Wanda gave me was insanely gorgeous!! She spent so much time going over every detail of the color to make sure it was perfect. Then she cut and styled my hair, also to perfection. And, I should also note, everyone getting their hair done around me had amazing results, so you can't go wrong with any of the stylists. I have been to every salon in Philly and South Jersey, even NYC, and if you want your hair and color done right, you need to RUN, not walk, to Mora Salon! read more

I have been going to Mora for a few years to dye my hair and style it for special occasions. I recently went to get a glaze in my hair since the color was coming out, as expected. I asked to not have my hair blown out bc I am not trying to have heat on my curly hair. My glaze was done completely wrong. I asked for a dark brown and my hair was a light brown with a lot of blonde streaks. After a week and a half I called them back saying I was not satisfied, I called late due to me being out of town and them being closed on Labor Day. They told me I had to REPAY TO GET WHAT I ORIGINALLY ASKED FOR. I am extremely disappointed. They lady explained that my hair might have changed due to me being in a pool or the beach. I haven't gone swimming in over a month. How are you going to tell me what I was doing as a result of my hair being messed up. She didn't ask if I went swimming just assumed. From now on I will be taking my services elsewhere. read more

Unfortunately, @wandamora_morasalon is an awful place to spend your time and an even worse place to get your hair done at. I personally would have never stepped foot in this place. It's all false. Yes, you may represent yourselves well and your staff may be kind but obviously your talent is as they say, nonexistent. It is utterly unbelievable that my friend went in with blackish brown and yet left with just a shade lighter. Despite the fact that my friend used boxed hair dye once or twice before only proves that you nor your employees sadly do not have the expertise to work some magic up. We do completely understand that her hair obviously wouldn't change to blonde immediately. Yes, it takes sessions. BUT may I proudly say, your employee did not explain this to my friend. There was no communication about there having to be more sessions to get to where she'd be satisfied, there was no communication about having to use extra dye and lastly, there was no communication about an extra 200$. And might I add, this isn't about the money however, this is about the dissatisfaction that my friend was sadly left with. I promise, your salon deserves no stars at all. Thanks for absolutely nothing Wanda and employees. I will happily continue to tell others about my horrible experience. read more

I went there for my son's haircut. He is still young (14 months) and I didn't expect something fancy anyway, just a simple haircut which was just OK. The one star goes to the front desk employees that kept looking at me with apathy, trying to pass through the narrow door with the twin stroller sitting my son and his twin sister...I'm not going there again...Twins moms, stay away... read more