I needed to go to a UPS store to return a couple of Amazon packages and this was the branch in the…read morearea open on Sundays. The drive to Rome from Utica was worth it. There was only one employee in the shop and she was efficient, courteous, and kind; she helped multiple customers at once and quickly got people out of the store while keeping her sense of humor.

Rude arrogant male employee there, i am well versed in shipping and he was combative and wasnt…read morelistening, i had to get upset for him to listen to what i was saying. His response 'oh' Terrible

First Class lived up to its name. The crew was efficient, careful, and polite. We were not sure…read morewhere every item belonged and every one of them stayed flexible while we made decisions and occasionally changed our minds. I am very pleased and gladly recommend them to anyone who needs a mover.

When I called to speak with the company owner regarding problems with the movers, he became abusive…read moreand threatening. As a female senior citizen, I do not feel safe contacting him again. However, I have contacted local authorities and provided details of the threats made, just in case anything happens to me.

I called EJA to move my semi-large one bedroom apartment. The called me right back, did a walk…read morethrough and set up the move. The day went very smoothly. The 3 men were courteous and professional. They took care in wrapping larger items and helped with wardrobe boxes for all my hanging clothes. This was a very positive experience and I highly recommend them for any move you may have.

My wife and I used EJA Moving Services for a move to our new home a few months ago and could not…read morehave chosen a better provider. We had a multi part move with pickups at two different locations. Our team of two movers arrived on time and got right to it. Every piece of furniture, electronic, and other valuable was hand wrapped to keep secure (and provide a bit of mild protection). The guys didn't waste time and had us packed up in a lot less time than expected. When we arrived to our new home they had everything put back together and placed where we asked with no complaints. I was most impressed with our two movers' attitudes throughout the day. While we had a few delays on our end, they were patient and did not let this affect how they worked. If you are moving in and around the CNY area I would not hesitate to call me if EJA.

I moved from Syracuse, NY to Harrisburg, PA for law school, and I was incredibly stressed about the…read moreentire process. This company truly lifted that burden off my shoulders. From start to finish, they were professional, kind, and efficient. My team was Katron, Edwin, and Leo. They treated my belongings with care and made the move feel smooth and manageable. What could have been one of the hardest days turned into an experience where I felt supported and reassured. I am so grateful for their help--they made starting this new chapter so much easier. I can't recommend them enough!

I never write reviews but I am sharing this story to protect other people from the company. I hired…read morethem to move me just a few minutes away. Not only did the move not go smoothly...but they broke my TV and a couple pieces of my late mother's pottery. BUT THE HORRIBLE THING THAT HAPPENED WAS ABOUT A MONTH AFTER THE MOVE...I HAD OVER $4K MISSING FROM MY BANK ACCOUNT. One of the movers that was in my house stole a personal check and wrote it to another employee of this company. So, Instant Movers, LLC allowed thieves into my house and that was absolutely devastating. I was fortunate enough to have a solid bank that immediately reimbursed me the funds. When I spoke to one of the heads of the company (Dante Williams)...he agreed after much discussion to refund me half the of what I paid ($2k)...to make up for the stress that this situation caused me. I waited over a week for the refund and received the following text: "Now after looking over all the evidence and facts of your claim: 1. The move was completed 2. Items that were damaged was reimbursed 3. Money from check was reimbursed by the bank. We concluded there was no financial loss suffered by you, therefore we are not entitled to reimburse you any amount from the move you paid for. But we are acknowledging the fact this has happened under company watch so we are willing to issue you a one time, $500 check, under NDA signing. If you accept, I'll send over docs to sign and send out check today." So, they did not make good or do the right thing. Just please beware of this company!!!!!

We used Fox Hollow Movers for a move from BT to CNY and they were great. We ended up needing them…read moreto store things longer than initially planned and they were able accommodate us without a problem and work with us when we were finally able to move in to our new house. They did great work unloading in our new place and the final cost was fair and well worth it for us. I'd definitely work with them again and really appreciated their flexibility as we worked through some major closing issues in our house.

Please make your reviews through the BBB (better business bureau) or this company will continue to…read moreget business. They have continually provided horrible service but have not been held accountable. They stole irreplaceable Jerseys from us and I will never get them back. Help the next family! https://www.bbb.org/upstate-new-york/business-reviews/moving-companies/fox-hollow-movers-llc-in-syracuse-ny-33000807