Tommy answered all my questions, showed me what was available, was very helpful. Highly recommend.read more

From the owner: A-Verdi Self Storage in Utica provides secure, climate-controlled storage units with drive-up…read moreaccess, 24-hour video surveillance, and fenced, gated entry. Conveniently located on Oriskany St W, it serves Utica, Rome, and Oneida. The facility offers various unit sizes and exceptional service to meet personal, business, and vehicle storage needs.

When I returned the truck the man behind the counter checked me in and said everything is…read morefine...well a day later My card was charged 38 dollars for gas..when I called to speak about this the person was so rude.. beware of this uhaul

My review is of my experience trying to get a trailer hitch for my Suburu. I called the store 2…read moreweeks prior and made an appt, they told me then it would be 3 hours for the hitch install. I was driving in from an hour away and arranged for a driver to drop me off and pick me up for a 3 hour period. When I dropped the car off I was also told it would take 3 hours. When I returned to the store after 3 hours, my car had not been touched. When I asked the manager of the store what the deal was, he said they hadn't gotten to it yet and didn't know when they would. He also said that the "3 hours" timeframe given was from the point the car was pulled from the lot into the garage, which at no point was communicated to me. How do you plan for that anyway? If that's the case he the store should say to leave the car for the day, which I would have planned for. I was told twice it would take 3 hours, so that's what I arranged for. When I asked if I left it until the next day to be done, would it get done, and he couldn't give me a definitive answer. I asked if someone would call me when it was done if I left it-since no one had called me in the 3 hours they had the car to let me know they couldn't get it done-and he got so mad he gave me my key back and said he wouldn't do the job. If this guy is the manager, it's tough times out there. Absolutely horrible customer service, no communication, and no effort to accommodate the customer. Take your business anyplace else, they don't deserve your money. And of course the manager had no problem giving me the regional managers number as well as president of company, who of course never returned my call.