The only reason they are getting a star is because I HAVE too. On Monday, Dec. 30,2019, my dad saw MOORE'S TREE CARE (owners, TERRY MOORE. SR and TERRY MOORE, JR.) working down the street at a neighbor's house. He approached them (FIRST MISTAKE) to cut down two Bradford Pear Trees. As they were cutting down the trees, they were making big piles and my dad told them that the city would not pick it up unless they were in small piles. Terry, SR. said they would put them in piles and then TERRY, JR. said that the city would pick them up and if they didn't, they would come back and pick them up. He gave my dad the bill, and my dad went ahead and paid MOORE'S TREE CARE (SECOND BIG MISTAKE). By the way, TERRY MOORE, SR. asked for cash, but said a check would be ok and to write it out to TERRY MOORE, SR. (Why not write it out to the company??) The receipt did not have an address, (which most of the receipts I have seen have address, email, website, etc.) on it. The "business card" had a fake website on it. When we looked up MOORE'S TREE CARE on the internet, it would take us to "yelp". On Tuesday (our yard pick-up day), the city worker's left a note on our mailbox stating that they could not pick it up because it did not meet the specifications, which is exactly what my dad told MOORE would happen. My dad tried calling them four times. The recording said, "that the number was not set up to take messages". My dad finally got someone to answer the phone Th and then they hung up when my dad said hello. My son tried calling from his phone, but they hung up when he said that his granddad needed to speak to him. On Jan. 1, my kids, dad and I was outside organizing the mess that MOORE'S TREE CARE had made. TERRY MOORE (maybe it was SR. because he would not give my dad a definite answer) called and said they would be at our house on Jan. 2, to pick up the mess. On Jan. 2, my dad called around 10:30ish and one of the TERRY MOORE'S, said they were on their way. I (his daughter was texting, because my dad doesn't) texted at 1:10pm to see where they were and one of the TERRY MOORE'S texted back saying "It's raining sir and we don't work in the rain. I just hot over thw flu" (his exact words and spelling). On Jan. 3, my dad kept calling, he probably would have stopped calling if they had an answering machine that was "set up" and could have left a message. One of the TERRY MOORE'S texted saying that he was sick (but he just hot over the flu, on Jan. 2?). On Jan. 3, he said, "I'll be there when it stops raining". TERRY MOORE said to "stop calling and if he didn't, he would block the number and not come, leave me alone". On Sat, Jan. 4th, it did not start raining until around 3:00. I guess they don't work when it is cloudy either. Mon., Jan. 6, BEAUTIFUL DAY!! I guess they don't work on beautiful days either. My dad and kids finished the job that MOORE'S TREE CARE did not do according to what MOORE, SR. proposed to do per city requirements. If you hear the names, TERRY MOORE, SR. and TERRY MOORE, JR., or MOORE'S TREE CARE, RUN!!!!! We have let our friends in Thomasville and friends in Charlotte know all about this! read more
