A solid place to go get your Halloween costumes or play dress up but definitely not a business you…read morewould want to trust with alterations of dresses for any of your once in a lifetime, meaningful moments Also definitely not a business you should expect an accurate and effective response from when addressing your concerns about an unwearable $1000 graduation dress that their in-house seamstresses messed up majorly on, rendering what was supposed to be a special once in a lifetime dress absolutely useless.

Honestly, I was shocked when I was told my daughter would have to pay the $29.95 to try on a dress…read more It was considered a premium service. Staff said if we wanted a discounted dress(there was a rack that was advertised as 30% off) we would have to first pay $29.95 also. Needless to say, we left- Super disappointed.

I can't say enough good things about Hailey at the Sherwood Park location... she is soooo friendly…read moreand knowledgeable and just a gem!

HORRIBLE customer service. They ordered the wrong colour of suits for our wedding in MAY and we…read morehave STILL not received the refund for the suit (it is 6 months later). I wish I could give 0 stars because it was the worst experience. We went to Tip top after and it was 100000000x better customer service and so much easier to arrange all groomsmen/groom to get the right size and colour for HALF of the price. SUCH a waste of money! The manager of the west end location was arrogant and dismissal of the issue where he would just blame the shipping department without helping at all with the refund process. Still waiting for our money back.... SIX MONTHS LATER. I phoned the 1-800 number I was directed to after it being so long and it wouldn't even go though to anyone. We will never be using them again. I recommend any other bridal parties look elsewhere for more competent workers who can order the correct sizes and colours within the adequate time frame.

Waited for a bit and never got help even after asking. Just left and went straight to Tip Top…read more Won't return.

This was one of our "wedding suit shopping" stops, and I have to say that I was less than…read moreimpressed. We weren't greeted or acknowledged until we started comparing the vest we had with suits on the rack. The man who came over was friendly, if a little distant, but kept buggering off to talk to other people when there was about ten staff members on the floor, all of whom were doing a whole lot of nothing. They do have a large range of sizes, but I find the selection to be oddly limited. It may have just been this location. We were also having a hard time finding a more slim fitting suit. Everything was very boxy, and we wanted to limit alterations, if possible, to get the fit in the jacket that we were looking for. We were eventually just left to our own devices while a few older couples were serviced, and told just to bring what we wanted to the fitting room when we were done. The top choice was an okay fit with a few easily correctable problems, but the salesman started showing a little bit of disdain when we mentioned that my fiance wasn't going to be wearing dress shoes at the wedding (he and his best man are wearing converse). It came up when he wanted to mark the pants for hemming, and after that, the friendliness level went to zero. He must have intolerance for what he considers to be "hipster" types. Luckily for us, we went with our first choice and got a nicer suit of better quality and better fit elsewhere... for a better price (and it didn't even have to be on sale for half off).

Friendly and helpful staff. A great local gem that has anything you may need for a costume.read more

Exceptional customer service & variety!…read more I stopped by Karrie's Kostume & Supplies store on my way home from work tonight to check if they had my toddler's ballet clothing in stock - I was greeted by a professional and friendly young lady who quickly showed me the available options; I decided to come back later with my daughter to try the items in for size. .............................................................. 2 hours later: I returned to the store with my twirling and giggling toddler in tote. We were helped by Anne, who was exceptionally good with my daughter. My four year old has a hard time talking to strangers and will sometimes run away and hide when spoken to. Anne knew just how to charm my toddler and after trying on the approved leotard options for ballet class, my daughter insisted on showing "the nice lady," before making a final selection. My daughter discussed all her favorite Princesses and Halloween costume ideas for the coming year: LaLaLoopsy & Monster High, of course! Anne even asked my daughter if she would like to try on their LaLaLoopsy costume; to which my daughter lost her marbles and a costume show and Photoshoot immediately followed care of Mommy's iPhone. Anne even brought us upstairs (stairs are on the outside of the building) to the Costume floor where we marveled at the amazing Super Hero & Star Wars Costume selection! I just cannot get over the selection of dance, costumes for adults & kids, stage/costume makeup, wigs & more! Karrie's, you have made a fan out if me!

This location is particular is the best one for Mr. Big and tall…read more Very helpful staff and the clearance section has way more variety. Note: unfortunately the location at Northgate is the worst location and drags down the name of this company. The prices at the Northgate location is higher than the same items offered at this location, and their staff is quite uneducated and not very helpful at all. I would just just save the time and go to the west end location Note: this originally was posted on March 2019 on Google maps. As a plus sized guy I still stand by this review. I've revisited the location from time to go and this is the majority of my wardrobe. Keep up the great work

From the owner: Mr. Big & Tall Menswear, Edmonton's one stop for big and tall men, offers a wide variety of suits,…read moreactivewear, casual wear, accessories and rentals for every lifestyle and occasion.

A nice clean bridal dress store. This place wasn't too busy when I visited: staff had time to help…read moreme as a walk-in customer and I tried on a few dresses. I really liked the pedestals to stand on and the three way mirrors were great. Lots of space and the store didn't seem to crowded. I didn't end up making a purchase but was advised that more dresses of the colour that I was seeking might become available within a couple of weeks which was great to hear.

The reason i joined yelp was just to express my feeling about this local "bridal boutique" I walked…read moreinto Pure Bridal approx 8 days ago and was stunned with the poor service. Walking into a boutique you would expect politeness, respect , and class but it was the complete opposite of my expectations. Im a bride getting married in the fall of 2011 and my budget for my wedding gown and accessories is no more than 10K. The reason why i went to pure bridal is because they are the only ones that carry high end gowns by the designers that i like. After my first 15 minutes in the shop i was appalled by the attitude ( by the way the staff are the owners). I noticed the girls that were not the owners who were working werent even happy to work for these ladies. 1. They are RUDE 2. I was RUSHED (im spending thousands of dollars on a gown dont rush me) 3. They snap their fingers and point at people DISRESPECTFUL Nonetheless, Ive booked a flight to New York to go and shop for my wedding dress. Thank you Pure Bridal for such a bitter experience im going to enjoy a fabulous weekend in NY due to your lack of service. I DO NOT recommend any bride to this boutique regardless of what brands they carry.

Alyssa was absolutely fantastic and went above and beyond for me and my bridesmaids. Alyssa and the…read morestaff members are very knowledgeable about the designers and the dresses they carry. 10/10 recommend Pure Bridal.

Parking is available in a small lot beside the store for free - just make sure to register your…read moreplate inside. Made an appointment for a custom suit consultation. We arrived on time and once they confirmed our appointment the salesguy was very patient and personable. He also offered us free water. We probably did not need an appointment to just look at fabric and current blazer styles. Many bright/colorful options which we had trouble finding at other stores. Was quoted ~2,500 for a blazer in our chosen fabric - YIKES. Price includes full lining, if you opt out of lining you still pay full price. Our chosen fabric would take 6-8weeks (not including final fitting) but another fabric choice would have been closer to 3-5weeks. Also the fabric people take a month off in the summer - usually August he said so he said if you do not order Before August it will be a 4 week wait for them to be able to order again. Overall we did not go with a custom blazer from here, due to the price but maybe one day! The other clothing sold here is very high end = pricey. My boyfriend was very heartbroken the sweater he liked was $700 lol.

The selection of men's clothing at The Helm is great. From Ralph Lauren Polo to RRL and Ralph…read moreLauren Purple Label, (my favourites all) to Zegna, Tods and many other high quality mens clothing labels, this is the place to go for mens fine clothing. The sales team anticipate your needs and frequently contact you with newest items that have arrived. Sam A has worked with me now on a number of occasions and his knowledge of the products, his very fine taste in what might work for me, make my shopping experiences delightful to say the least. Quality products, quality service and outstanding personnel make this the "go-to" place to shop for mens wear products. Custom fitting and fabrication of suits, jackets is an added bonus.