Had purchased a $200 Altus FR hoodie from 111 ave location and had returned shortly after due to…read morethe teeth of zipper falling out. Figured it was a one off so I had them replace with exact same sweater, only to experience the exact same situation a week later. I was told this has never happened before but after speaking to several people in a camp of over 1000 people, I was informed this has happened to many. When speaking to manager about said situation, I was confronted with hostility and called a liar by manager (Kelly). I understand that warranty is not offered on top of warranty but I was unable to even voice my concerns with inferior product without being shamed for doing so. In saying that, I would not recommend shopping here or any Jobsite Workwear, as they sell products from 2nd and 3rd parties and refuse to take responsibility for faulty products. Not to mention staff was very rude and condescending. Avoid at all costs. Picture of hoodie provided below. I will also be encouraging those that had approached me at work about hoodie, to share their experiences as well if they haven't already.

Great place to go for work wear, staff was very helpful in answering my questions. Will go back…read moreagain. Open 10 till 5pm Saturdays, open till 6pm M to F. In same shopping complex as Princess Auto, Red L Distributors, and C. A. P. S

I used to use this lady when I lived in Edmonton first at her business then her home business . She…read morehas years of experience , if your a Karen don't go see her , she has been in the business a long time and knows her stuff !

I only needed the legs of several pants shortened but she did a fantastic job and they all look…read morevery professionally done. Very good prices as well I would be happy to take my clothes to be tailored here again!

Service was amazing, we got what we wanted and it was Justin and Cory helping us. Cory is genuinely…read moreamazing to have a conversation with and extremely helpful. Justin is also extremely helpful when it comes to choosing the parts of the suit. So basically give them both a pay increase.

I have never once found something I did not want to buy from Harry Rosen, which can be a problem as…read moreeverything is pricey in the store. That being said, the sales associates are extremely friendly and will go to any lengths necessary to find the right size, even phoning other stores and getting it shipping to their location for your pick up at no extra cost. They have something for everyone in the store, granted you're willing to burn a hole in your bank account- I guess that's why the customer service is so good. They have all the high end brands from Hugo Boss to Gucci to Lacoste to Salvatore Ferragamo to Fred Perry and other higher end designer clothing. If you something that is not quite your size, then their in-house tailer is brought up right away and tailored to your exact measurements. I remember the original Harry Rosen when it was just one small unit. Now it has expanded to three store lengths and offers a wide variety of suits, dress shirts, ties, dress and casual shoes, and also casual (but still high end) clothing. The service sets the standard for high-end clothing in West Edmonton Mall.

This is a top notch place, Terry is the man to go to for dress up.... Knowledgeable, friendly,…read morequick and so kind, had us in fitted and with a tux in less then 30 minutes kinda last minute.... Thank you so much formals by page.... One happy momma

No word of a lie, my Dad got remarried and I remember Terry fitting me in a tux when I was 10. When…read moreI got married I went to Terry over at the same location, some 24 years later. He's been doing this for a long time, and the way I looked on my wedding day was a direct result of his expertise. We got married in a whirlwind, and I was at his location looking around a week or two before the wedding. His prompt service, combined with his integrity made sure that I wasn't worried about my tux. I was so thankful for having a great tux with such short notice that I offered him a $100 tip. Terry would have none of it. His website says "We act with honour and integrity in all our dealings." I full-heartedly agree.

Stylish and high-end fashion for men, from t-shirts to dress shirts to slacks to hats and…read moreaccessories. The styles here range from classic to contemporary and dressy to casual, and the items are very high quality - with price tags to match. I went here with a friend where he picked out a beautiful shirt and pair of dress pants, and spent a little over $300. The salespeople are very friendly and knowledgable about their stock, and pants are tailored in-house. I really enjoyed looking around at all of the clothing. If you identify as male and are looking for great quality clothing, and have the budget to pay for it, this is where you want to shop.

I have to say I'm quite pleased with this place even though I wasn't initially sold on it. They…read morehave very high quality suits that are all made in Canada which I think is excellent! The staff are extremely helpful and they have a lot of variety, including made-to-measure suits! A couple times per year they have a fantastic sale where you can pick you some great menswear for 50% off. I think this is a great place to get a good quality suit, you get what you pay for, this place has great suits. They will do quite a few alterations for you free of charge and we actually brought 2 suits back when they still needed more alterations and they were happy to do them fairly quickly for us. The tie table has to be my favourite, I love all the fun colours and prints available! If you're looking to find a dapper suit, this is the place to go to!

I came in for a dark green suit after having a terrible experience at moores. When I was in Tip…read moretop, they immediately came up and asked what we were looking for.. they got the measurements and suggested less slim more tight or vise versa for the pants and shirt, I left buying the suit i was looking for and with an amazing experience. I would love to come back here and to suggest this place to many others such as friends and family as the staff was kind and helpful.

I received assistance as soon as I walked in the door. He was able to find my size with a quick…read morelook at me. The suit is top notch, with an excellent price. I chose colors for accessories and was not pushed into buying more than I wanted.

It's definitely one of my favourite stores! They have very…read moreunique and interesting outfits! I especially like their selections of shirts and jackets. Never like their shoe collection (maybe too old to find them appealing) Customer service is always good and I never noticed any issues in that area! In general some items may be pricey but again, unique and cool things that I can find there, are the reason I always go back there!

if you are applying for a job at this company do not apply if you are disabled my wife Mary jiang…read morewas a security guard with the company and her boss fazzia micro managed her and followed her throughout all her shifts then made her get doctors checkups to prove her disability harassing her doctor for more information then demanding she drive there to pick up money to then go to her doctor and pick up the doctors information and bring it to her instead of just direct billing the doctor getting the information all while she was not available to do all that so they fired her for no reason other then being disabled, multiple doctors later and a bunch of harassing they fired her and tried covering it up to save there image as a good company to the public

Let this be a warning for prospective customers: we got scammed by an employee who was supposed to…read morebe helping us, and the company has done absolutely nothing to remedy the situation. I brought my groomsmen to this Sherwood Park location to buy suits for my wedding. After fitting, we all ensured 100% that each suit was written down with the correct specifications. Their new system requires all orders to be placed on their one in-store iPad, which took over 5 hours to place orders for our 5 suits because the store was slightly busy and they only had ONE tablet had to be used to order suits for everyone in the store. The employee helping us ordered the suits for us, we just had to input our credit cards. The scam was that multiple suits were ordered wrong, and I dont mean slightly wrong, I mean not even close. When we tried to order the correct suits, we found out that they are sold out. We were told by the manager of a different location that this is not the first time this has happened and they know why: this employee didnt want to lose his commission by telling us our suits are not available (in case we decided to go elsewhere) so he just ordered something random to secure his paycheck. After contacting both the sherwood park location as well as customer service, they did not seem to care at all. They told us more suits would be available in a month and they would hold the correct suits for us so we could get them right before my wedding. When the suits did become available, they did not hold any for us and said they have no obligation to because the incorrect order was placed online. Keep in mind that the employee ordered them ON THE TABLET IN THE STORE. Absolutely disgraceful treatment from the employee, manager, and customer service TL;DR SAVE YOURSELF FROM A HUGE HASSEL AND GO LITERALLY ANYWHERE ELSE

Great, amazing and friendly service tonight Levi went above…read moreand beyond !!!!! Found everything we were looking for Thank you !