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Moore Supply

4.0 (3 reviews)
Open • 7:00 am - 5:00 pm

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11 months ago

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4 years ago

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5 years ago

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Jono Hardware - Contract that Jono Ace Hardware agreed upon.

Jono Hardware

(2 reviews)

DO NOT TRUST THIS LOCATION FOR BUSINESS!…read more As a retired Army officer that served 21-years of service, integrity is a must in every interaction I have with people. I want to add context for when people read this. After being on Yelp since 2010, I've used this site to spread positive reviews to everyday people that are there to help their fellow man. Unfortunately, this is the first poor review I have written on this site after 13 years. When they say a man's handshake is no longer good in business in this world, it's because of businesses such as Jono Ace Hardware conducting illicit practices such as not honoring contracts. Jono Ace Hardware charges a damage waiver for all their equipment of $25.50. After renting a piece of equipment from Jono Ace hardware, a handle was damaged when a tree limb fell a struck the handle when operating near a wood line. Skid loaders are used in a normal capacity to move payloads in off-road situations. This is considered normal wear and tear on the piece of equipment used in this capacity. Even though the customer pays for the waiver, accidents cannot happen in Jono Ace Hardware's eyes and do not honor the contract agreed upon. When you bring attention to the contract, they repeat,"It's not that much money." My biggest problem is people who do not read their contract and just accepts whatever Jono Ace Hardware tells them. Save yourself some frustration and go to another local rental company. People in Central Pennsylvania want to trust companies to have the integrity to do the right thing. When Jono Ace Hardware charges every customer a $25.50 waiver fee and then nickel and dimes the customer to put profits ahead of its people, that's not the type of business that can be trusted. How many other customers paid for this damage waiver with Jono Ace Hardware knowing with the assumption Jono Ace Hardware is going to honor their own contract? It's basically "nickel and diming" every customer that rents from them to line the owners pockets. This is not just one employees misinterpretation of the contract either. The owner of Jono Ace Hardware and the lead rental manager are conducting business are complicit in conducting business in this manner. I'll be contacting Ace Hardware Corporate and the Better Business Bureau for Jono Ace Hardware using predatory tactics to take advantage of unsuspecting customers that do not read their contracts. It's really sad when we live in an area where their are so many good families and people, yet we still have to deal with companies such as Jono Ace Hardware. DO NOT TRUST THIS LOCATION FOR BUSINESS! Jason R. Todd CW3, U.S. Army (Retired) Wounded Warrior Alumni

I discovered this store looking for parts for a coal stove. The staff is amazing. They go above…read moreand beyond ! I live over 400 miles away and they treat me like I grew up down the road from them. I wish we had a good hardware store like this in my town! Jonathan is the best!!

Moore Supply - hardware - Updated May 2026

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