Cold Food, Cold Service: A Disappointing Delivery from Moonlight Tandoori, Cottingham Road, Hull
My recent delivery order from Moonlight Tandoori on Cottingham Road in Hull was nothing short of a disaster. The food arrived cold and emitted a concerning odor, indicating it was far from fresh.
Upon contacting the restaurant to express my disappointment and concern, the response I received was utterly disappointing. The staff was not only rude but also denied the validity of my complaint, refusing to acknowledge the obvious quality issues with the food.
Thankfully, due to the swift intervention of the delivery platform, I was able to secure a refund through Just Eat. However, the experience has left a sour taste in my mouth, both literally and figuratively.
I strongly advise against ordering from Moonlight Tandoori for delivery. Not only is the quality of the food subpar, but the customer service leaves much to be desired. Save yourself the frustration and opt for a more reliable and customer-focused dining option. read more