Initially checking in, we were given Rooms 214, 219 & 221…read more Getting off the elevator on the 2nd floor, the carpeting in the hall from the elevator to room 214, the handicap-accessible room, was buckling, and none of us would've noticed if it wasn't for my mother tripping over it. No worries, she had a walker, so a disaster was averted. I did let the front desk know, and they were aware of it, and stated that the location is due for updating soon, and that will be fixed. Checking into her room, Rm 214, it was massive, and I was very impressed by all the handrails in the bathroom. There were some negatives of the room though, there were only light switches right by the door when you walked it, and then only on the lamps throughout the room. My mother got up in the middle of the night and couldn't find a way to turn on any lights and had to call down to the front desk. The other negative was that the door of the bathroom, which is immediately to the right of the room door, when opened prevented you from entering the room. My mother has balance issues and called me to come in the room to help her out of the tub, and because she left the bathroom door open, I could not access the room. Her friend was sleeping but could come let me in after she heard me knocking. The next negative is the lack of wastebin liners. I spoke to the front desk and they told me it was company policy in an attempt to be 'greener'. Although I love this sentiment, I hated the smell of my food garbage permeating my room, and ended up walking it down to the lined trash bin next to the ice machine. Myself, and several other patrons staying at your facility, found ourselves requesting laundry bags so we could line our trash bins ourselves. I know they can be pricey, but may I suggest keeping biodegradable trash Bags on hand for those customers who request liners for their bins, rather than putting them in every room at every turnover? That is the end of my negative feedback, I rarely, if ever, enter public pools or spas, and annoyingly enough for my travel companions, I travel with a pool testing kit in my car because of my job. I was impressed by the cleanliness of the pool & spa, and they tested spot on, so I gave my blessing to the members of our party to go ahead and enjoy. I was upset that the first, and only time, we ate at the in-house restaurant/bistro, was after checking out. We had the most fabulous breakfast! Lastly, and most importantly, I would like to sing the praises of the staff at this location. They were always friendly, professional, and very helpful. My mother lost a nut from her walker, which was preventing her from using it. I brought the walker to the front desk hoping they might have a maintenance room where a spare nut could be located. I then had 6 people on the case. Jack, Josh, Laura, Alexandria, Pete and Rin. I was so astounded and appreciative that so many people were on the case. A nut was found, but didn't fit right, and wouldn't stay in place, so Pete & Josh went looking more thoroughly and found something that would fit AND stay in place. They fixed my mother's walker, which she is pretty much lost without. This level of service AMAZED me.

We were very surprised that our wine tour guide and Uber driver both recommended dinner at the…read moreCambria hotel. We were told that they got a new chef and he was fabulous. It did not disappoint. There were four of us and we all had excellent meals and would go back there again.

The beach is super nice!! The staff are also very nice when I asked for help they were very…read morehelpful. They also gave me a cookie!! 10/10 experience would definitely recommend

Good little hotel on the beach. We got the beach view room at the last minute ( must have been a…read morecancellation) Room was small but with the beach right there who is going to be in their room? They have some tables and beach chairs available. Also provide wood for bonfires upon request. Very nice staff. Definitely will stay there again.

If you promote more expensive rooms with fireplaces, the fireplaces should work. If the fireplaces…read moreare broken you should tell guests that before checking them in. If you have a "coffee bar" sign you should have a coffee bar. Communication is key. When asked about the coffee bar, they abruptly replied "not today". Not cool. Baltimore Indigo is great though.

A perfectly fine hotel with a really nice rooftop bar. The staff were friendly and the rooms were…read moreclean but nothing particularly special. My husband and I were here for just one night and it served our purpose.

Absolutely loved this hotel stay. The heated outdoor pool was such a unique experience to be able…read moreto swim outside in the beginning of April in Michigan! They have private Cabanas that you can reserve as well that are very reasonably priced! They also have an indoor pool and sauna available. The view of the bay from our room was also beautiful! They offer so many amenities, gym (including a Peloton), restaurants, beach access, pools, sauna and so much more. Definitely a great stay for us!

I had a really nice say. The pool was warm and 93°. The indoor pool was really nice and had a warm…read moreinviting atmosphere. The pool was really clean. And a little bit chilly. The room had nice amenities with Free bottle of water and a snack. The bed was really comfortable. The room was really clean. The decor was up-to-date and mid-century modern. I would go back there again. Ps it had a nice lake view

The Best (no pun intended) Best Western I've ever stayed at. The staff was so warm and welcoming,…read moreit was as if I was staying at someone's home. The room was clean and while we were only there one night, there was a large dresser and wardrobe should someone want to stay longer. The bathroom looked newly updated. Pet friendly for a fee. Nice breakfast and coffee in the lobby. Great location too.

I normally don't have a lot of good things to say about Best Western but this is by far the best,…read moreBest Western Hotel I've ever stayed at! The staff was very friendly first and foremost! The accommodations such as a free shuttle with good times too or you could take the free bus that takes you to the downtown area too. Rooms were actually very clean and it really felt like that I was at home. Great modernized rooms too. Though there wasn't much of a view for my first floor room I was close to the lobby which I was very content with. The breakfast had vegan options for my wife shockingly! Breakfast besides that was incredible with what was provided. They had cookies for guests in the evening hours. The fitness room was Prestine as well though I was slightly disappointed that a hot tub was supposedly advertised wish there is not but the pool has pretty solid hours too if the beach isn't your kind of thing. Prices here are kind of high but it was ultimately Justified throughout our entire visit. I will highly recommend and suggest coming here as your first choice if you are staying in the area.

Bravo Hilton! We loved this no frills reasonably priced clean hotel with all of the essentials,…read morejust a short drive from Front street in Traverse City! We arrived early from a long road trip and were greeted by a friendly front desk clerk who to checked us in early. Our room was well-appointed, with all the basics, including hand soap, lotion, shower gel, shampoo and conditioner. There was a small desk, hooks for hanging personal items, hangars, a small fridge, disposable cups, extra towels and comfortable beds. The lobby was cute and modern and had plenty of comfy seating options, small tables, foosball tables, 24 hr. complimentary coffee and tea and snacks, soups, mac 'n cheese, etc. and beverages for sale. There is a workout room equipped with treadmills, Peloton, elliptical, weights, mats, towels and water bottle filler. The front desk has complimentary ear buds if you need them. A basic complimentary continental breakfast is served each morning and parking is free!

I stayed at this hotel for two nights while on a work trip. Every thing here from the staff, to the…read morerooms, to the amenities were well appointed. They have a full hot breakfast as well as a coffee station with coffee and tea available 24 hours a day. I do like an in room coffee maker but even having to go downstairs to get a hot cup of coffee in the morning wasn't a problem. The hotel is two years old so everything is nice and new. The beds were very comfortable and the room a have a blackout shade. Plenty of USB and plugs in the room. They have a smart TV so I was able to stream my Netflix and SiriusXM music. Even with a room facing the main highway it was a peaceful and quiet stay. I can't think of one negative about this hotel and would happily stay here again.

Stayed here while in town for a wedding. Prices were quite low since it was winter (March)…read more Pros: Cute, clean, spacious room with a comfortable bed and huge, lovely pillows. Nice common area with a fireplace and comfy couches. The views were amazing. Cons: The front desk staff seems unhappy and passes that along to you. As other reviewers have mentioned, they aren't flexible when it comes to changing your stay or checking in/out earlier than the stated times, so make sure your plans are very solid before booking, even in the dead of winter. Parking is very limited. We were expecting guests to drop by for a quick visit (two hours tops) and asked where they could park. We were directed across US-31 (a busy four-lane thoroughfare) to an overflow lot. We asked if there was anything closer, as one person is in a wheelchair, but they didn't budge. (The parking lot in front of the hotel was empty except for our car at that point.) I'm giving this four stars because it is an impressive property and the winter prices are quite low, but keep in mind that the customer experience wasn't great.

Tamarack Lodge is a very nice but subtly aging property on the water in Traverse City…read more We decided to shift away from the neighboring Days Inn for a nicer stay. The policy is rigid. Don't book until you know how long you want to stay. No refunds. We had a one bedroom condo on the main level. Comes with one dedicated parking spot and extra parking on the west side of the lot. The styling is craftsman and is holding up nicely despite the harsh winters and water. Rooms are nicely maintained but the furniture is showing some wear. It was clean and well organized and it felt safe. Access to the beach is easy and each unit has a patio. Views are stellar and it's well worth the price. They come by to clean rooms and tidy up every day. The kitchenette is helpful and the fireplace is also a fun compliment to the space. Staff at the front desk is not award winning for personality but they got us what we needed. Bar was never open and the sister property down the beach has a restaurant and rooftop bar should you need that. We would return.

The hotel was very pretty! The workers were as sweet as pie! At one point I had to sleep on the…read morefloor because only 3 beds, and I have 4 family members besides me. The pool was amazing loved jumping in! Hot coco was amazing. (I put a lot of cream packets in it jk 2) Breakfast was yummy! Even my older brother enjoyed it and he was injured! (He dislocated his knee cap playing indoor baseball at home) The lake was amazing! We sat by the campfire when the sun was setting! All in all this is one of the best hotels I've ever been to in my lifetime of living!

We've been going to Cherry Tree for years but their prices are ridiculous. I called to ask why…read moreprices went up $500 from the previous year I was told prices just went up. Although when looking on Expedia the price was $200 cheaper still steep from the previous years. We won't be back. Many other resorts to chose from. No returning customer discount. $2000 for four nights is insanity.

We chose to stay at Bayshore resort because it is right on the water which was really nice, and we…read morebooked a room with a jacuzzi and balcony which looked nice online. The jacuzzi in the room was definitely a highlight and made the stay feel relaxing. That being said, the balcony was pretty disappointing. We were on the first floor and it was really small with plastic chairs and no sunlight, so we didn't end up using it at all. It felt a bit misleading compared to how it looked on the website but we didn't care too much.. We did enjoy the pool and hot tub, and overall the place has more of an older, vintage feel. The staff were really nice and anytime we requested something it was handled quickly and everything went smoothly. I would consider staying again, but I would maybe skip the balcony next time.

We stayed for three nights at the end of May before the crowds and prices sky rocket. A big thank…read moreyou to the gal who checked us in and worked out an issue with our room. We had a very nice lakeside room with a spacious balcony. One word of caution the rooms facing east especially the lower levels look at a crummy empty lot. The third floor may be somewhat better. They do warn you that the view of the lake is partial and perhaps better than looking at the parking lot but... The room itself was nice with a larger refrigerator and an extra sink outside the bathroom which is handy. There is a large indoor pool which we didn't use but it looked inviting. The location is close enough to downtown and all of the shops and restaurants that you can walk - under a mile each way. They also have a shuttle bus that on request will take you into town which we used one night when we decided we would only walk back. The only minor ding is their free breakfast was weak compared to most chain hotels. The hot entrees never varied over the three mornings. Overall for the rate this was a great experience.

Great value. The…read moreplace is a hidden gem. At the end of June, 4 of us stayed in a room with 2 queen beds. (Room 5). The room is very large. It had a small table and a kitchenette area. It is nice that the sink is outside of the room with the toilet and shower, so others could get ready. The beds were comfortable. There is a little porch area to sit and visit. The road is not far away, but traffic was not bothersome. We stayed in one of the 2 room cabins the next weekend. (July 4th). The cabins are set back farther on the property. They seem secluded as you can watch the creek and sit on the porch under the big shade trees. The cabin had a kitchen, living room, 2 rooms each with a queen bed. Again the sink is outside the bathroom which I like as it is easier to share with others. There is free kayak use with your stay. What a bonus. Dave took great care of us and answered any questions we had. It was nice to not be stuck in a hotel room where others are walking up and down the hall and slamming doors. It was a treat to be able to enjoy sitting in the porch in the evenings. We would stay here again

Exceptionally clean and well maintained. I had to arrive after the office was closed and the owner…read morewas very accommodating. I was happy to stay at a locally owned motel and would not hesitate to stay here again.