After just one visit, Fred's became my one and only place for any of my car needs as they do…read moreabsolutely everything. They have excellent customer service; I trust these guys as they have always taken excellent care of me and at such a reasonable price. Trusting someone with my car = priceless. Here's to mom 'n pops businesses that the corporate giants can't compete with!

They saved our family's vacation when we got flat tires on I-87. Tow was prompt, fees were very…read morereasonable, work was completed quickly. They could have gouged us, considering we were in a desperate situation, but they didn't. These are trustworthy people.

Always friendly and helpful. Good people... Fair prices and always willing to go the extra mile!…read moreAnd the best part so trustworthy!

During a recent business trip to Lake Placid, we ran into some unexpected transmission issues…read more After asking around, Hoffman's came highly recommended by several locals--enough that we stopped counting. Apparently, they operate almost entirely via text, which seems to be a post-COVID communication adaptation. I explained the situation via text with "Taylor"--though to this day, I'm still not sure if Taylor is a real person or just the automotive equivalent of Siri. I let him know we were only in town for a short time and asked if they could get us in ASAP. The response was quick and honest: "We don't do ASAP." Fair enough. That said, they did manage to get the vehicle in within 24 hours, which all things considered, was pretty ASAP. Unfortunately, the part we needed wasn't available through their usual sources. Fortunately, we sourced it ourselves through our dealer and had it overnighted. When it comes to car repairs, the old saying goes: You can have it good, cheap, or fast--pick two. Somehow, Taylor and the Hoffman's team managed to deliver all three. They got us in as fast as realistically possible, the work was solid (as evidenced by the fact that I'm typing this 1,000 miles later, well on our way back to Reno, NV), and the final bill came in nearly 15% under the original quote. That's a rare trifecta. Dealing with Hoffman's does come with a few quirks, but in the end, they're a small price to pay for honest, competent work--especially when you're far from home and just trying to get back on the road.

Don't double up your jobs…read more They were supposed to tow my car. They took another call after already putting my car on the truck My car didn't make it to the garage until it was too late in the day on a Friday to be serviced. And this was after I had already tipped the guy. Not like there are a lot of options when you call AAA. Just beware.

Fair and competent local repair shop. Highly recommend!…read more..........................................

Car sat untouched for 7 days before a 1.5 hour repair. Never contacted my warranty company despite…read moremultiple requests. Poor communication and complete waste of my time.​​​​​​​​​​​​​​​​

Amazing service , great with customers , friendly and thorough. Friendly dog too. Clean area and…read morepleasant.

Wonderful people to work with. They diagnosed the problem with my truck, kept me updated and got…read moreeverything taken care of.

I stopped in on a Thursday late afternoon explained my problem and was surprised John said he would…read morework on it the next day. The brake system was really messed up, i came in with basically no brakes and multiple dash lights on. I brought the vehicle in which was messed up somewhere else, John never hesitated with helping me out. My vehicle is operating perfect. I am beyond thankful for there great service. I recommend them 100 percent

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I've only done minor things here, but left feeling good about things, and will be certain to use…read moreNew England Automotive if I ever do need a repair (my car is a Subaru, so maybe I never will!). The guys know how to communicate, and are good about giving some tips on maintenance.

I asked to have all four of my brakes and rotors replaced and front two calipers replaced with my…read moreown parts, and he did it without me present, in the snow, and in a timely manner. Hats off to him, I definitely recommend using his services!

Great mechanic. Good family man who is very knowledgeable with repairs. He doesn't waste time and…read morewill help you save money if he knows it will become a money hole.

We're from out of town, and got a flat on our rental. Jerry patched us up and got us back on the…read moreroad. Great guy, and knows his stuff. Quick, easy and reasonably priced! Thanks Jerry!

Oh Jerry, thank you. I've been struggling getting work done on my cars, getting them ready for the…read morewinter. I've seen Jerry's posting on line, at town hall meetings and the man reeks of common sense. Needless to say he's consistent too. On my first visit he fixed something my FORMER mechanic wouldn't even address. He could have at least said, he it's too complicated to fix. Jerry replaced my manifold, showed all the parts he had to replace went over my vehicle and also mentioned my sensor for the abs brakes was making sounds and movement, a sensor is going wonky, I'd forgotten about that. How nice is it when somebody cares about their work, what a complete treat. We are getting both vehicles up to speed for the winter, he's a complete pleasure to work with,. Reasonable, fair, competent and cares about his work, does it get any better? When I first spoke with him, he mentioned he has more work than he can take care of, I can understand why. Thanks Jerry....awesome work.