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    Moondog Development

    5.0 (1 review)
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    5 years ago

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    Welcome Wagon - First customer from Welcome Wagon Advertising.

    Welcome Wagon

    (43 reviews)

    NO LEADS after 10 months! Absolute waste of money. Will not allow advertisers to cancel contracts…read morewhen their advertising fails to meet the promised outcome. My rep told me we would be included in post cards and in the email but after signing the contract, that turned out to be a lie. I tried to cancel the contract, but Welcome Wagon will not let it be canceled. They automatically charge my card. I even canceled the card and got a new one but somehow they're still charging me.

    Update 2/4/25: WW replied to my similar review on another site and "asked for more details."…read more However, back in mid Nov '24, I was contacted by a "senior customer service" person at the company and told this person exactly what the company needs to do to make this right (print a corrected booklet and send it to me), and well what do you know, as of early Feb. '25 and y'all have not done it. The previous email was from Linda Farley on 11/18/24 and I spoke with her by phone soon thereafter. She had "senior" all over her job title and voice. She wanted me to take my review down just by her say-so that they'd make it right; I refused and said a reprinted booklet WITH CORRECT INFO would do. Haven't received said booklet. Your play WW. Further update 5/8/25: I am keeping my review at 1 star, after further contact with the individual who reached out in Feb. This person was cordial and seemed sincere in wanting to fix things; however, they remain unfixed, and I now consider the matter closed. What happened was WW did manage to (eventually. after sending the wrong original one again oops) send me a revised booklet that doesn't assert my "local" DMV is in the wrong state. However the latest, greatest one now says that my "local" government is a city I do not and have never lived in, while also calling my local Parks dept something it is not in fact called. As in, apologies to Leslie Knope & co but it's not Parks & Rec 'round here and a simple google will show this. When I pointed these errors out, and in particular the first one that got my local government completely wrong, this person only told me that WW's zip codes are not that specific, before going on to 'splain that people sometimes shop outside of their immediate localities. Well, the poor data (zip code) issue is severely not my problem. If WW is trying to raise its "local" cred by giving "local" links, they ought to be accurate. As for people roaming around to shop -- my gripe has nothing to do with whether businesses from outside my immediate area are advertising in the WW booklet -- I have no problem if they do and I often shop outside of my immediate area. I just don't want or need someone sending me a "helpful local links!!!" page which basically says "your local government website is X" when I LIVE IN Y, NOT X and X is therefore not going to be interested in helping me with anything as I do not vote, pay taxes, or do anything else that has to do with being a citizen NOT a customer over there. (I know. Being a citizen must be a funny idea for a company that only cares about their bottom line, but it still matters to me who picks up my garbage and who I vote for to represent me locally.) Anyway I've wasted enough time on this - tldr WW made a pretense of trying to fix this issue and eventually acknowledged that telling a Pennsylvania resident that their "local" DMV was in Delaware was probably not a great look, but at the end of the day the company doesn't care to up their game to actually be helpful if you're a family that just moved to the neighborhood -- they just want the vibes, plausible deniability and pretense. And, well, $$.

    Moondog Development - web_design - Updated May 2026

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