I already saw Michellene Steinberg, the Master Esthetician, for my perimenopausal skin, and she was…read moreamazing. She did an in depth assessment, a fabulous facial, and taught me about my skin care needs. Planning to return for another facial soon. I highly recommend her!

Update: to be clear I did not decline the review. I declined a review without the possibility of a…read morerefund. You also are asking me to wait until Tuesday for the review when my concerns were brought on Friday. Worst. Haircut. Ever. If you would like to waste 2 hours on a haircut that should have been completed in 45 minutes, all while listening to far too personal baby daddy stories shared by your nice, but unskilled, stylist, then this is the salon for you! What was that? Should I have said something? Well, I did. That's when the less than 100% fabulous customer service kicked in. I sent photos and messages documenting the haircut. I asked for a refund. After all, that was $90 for the haircut that looks like the craft scissor haircut my friend's daughter gave herself when she was 5. They want to "fix" it. There's barely any hair left to "fix" and also, no. You have lost my trust. Just refund the money. Here's my story: I chose one of my reference images (the one with green highlights) directly from their website based on cut and type of color, highlights with a fashion color. What could possibly go wrong? There is a person there who literally can cut the cut I want the picture proved it, right? The scheduler said she knew exactly who to book me with, but let's do a color consultation first for $60. I countered with, let's schedule the cut and the stylist, and I can discuss color then. At my appointment, I showed the stylist a carefully curated set of images, cut images, and the cut I wanted in pics of me when I had that cut. This is important because, I should back up and say I was asking for a pixie cut. I explained that I wanted my already short hair to be styled into a long banged, messy pixie with wispy tendrils by my ears. This would require trimming bangs, texturizing the longer "bob" sides and back. An hour in, I knew far too much about her personal life, and half my hair was clippered and way too short. Then she said, " Hey, maybe we should leave the other side as it is (when I came in)". Um, what? I asked to see the back. It had been clippered and the long hair on top laid on it like a rug. Zero texture. Um... the back of my head looks like a triangle? Can you please fix it? She did, kinda. Now, it's at mile marker two hours, and I am late. She was still not done. I told her I had to go and that I would have to settle for what I have. I left, put my hat on, and cried. But that was after I was also charged a service fee to tip. Next comes the customer service: After work, I took my hat off to discover that you could see my scalp in places. I have virtually no bangs, and it is waaaaay worse than I thought. I immediately emailed with pics. Their response, thanks for the feedback. I called and asked someone from their leadership to call me back. Nope, no call. Fast forward to the next day and several emails later, and the owner said you can either come in (next week) or "this matter is closed". Charming. I've had pixie cuts for 20 years. This was not a texture things or even a miscommunication. It was a failure of the scheduler, the stylist, and ultimately the owner. That stylist needs to be trained better and should have never been given me as a client. And the owner, well, just rude. When did customer service become so rare? Guess they must be doing well if they don't need new customers. There's more, but I am tired of typing. I don't usually leave reviews. Update: to be clear I did not decline the review. I declined a review without the possibility of a refund. You also are asking me to wait until Tuesday for the review when my concerns were brought on Friday.

Nuala is the best esthetician there is. My skin absolutely loves her and her products. I recommend…read moreher to all my friends and family because Glow is the only place I want to go.

I can't say enough about Nuala and Glow! I've been getting facials since I was a pre-teen for…read more"troubled" skin, and now that I'm in my 40s I've reached that magical stage of dry, dull, aging skin and the breakouts of youth. Nuala expertly assessed my skin, recommended the best treatments for me as an individual, and improved the texture, brightness, clarity, and overall appearance of my skin dramatically over the past 3 visits. She provided skincare product suggestions without being pushy (loving the Cosmedix line she carries) and each time we make a plan for the next treatments based on how my skin is changing. I'm feeling so much more confident and more like myself when I look in the mirror. Her studio is located conveniently near downtown Bothell, so treat yourself to some fancy pastries and coffee downtown, get a facial, and make a day of it!

Kyle is a wonderful stylist. He really focuses on creating a great haircut! He asks a lot of…read morequestions before shampooing and always does a lovely job with the cut and style. Excellent customer service always! The salon is very attractive and it's easy to park.

Kyle is just amazing! My haircuts are always wonderful and the trim in between my haircuts are…read moregreat as it helps keep the cut look through the interim. He always has the nicest tea collection and I look forward to enjoying it during my visits.

I recently visited a new nail salon and was initially a bit nervous since it seemed more like a…read morehair salon with only two staff members, Kim and Cindy, both of whom appeared busy. I'm so glad I waited! Both Kim, the owner, and Cindy, delivered absolutely flawless results. The prices weren't the lowest, and there were upcharges for extras, but that's pretty standard. I appreciated Kim giving me notice of how much it would cost before they started .Both of the technicians were really efficient with time. In just under two hours, my nails turned out natural, thin, stunning, and perfectly done. Cindy, who handled my pedicure, went above and beyond, spending extra time carefully addressing my ingrown nails and giving me the best foot massage I've ever had. I highly recommend this salon for their skill, dedication and friendliness!

Very nice people! I got my nails done today and I love them! The saloon is beautiful! Would 100%…read morerecommend!

Amy is the best ! She did my refill and I left happy :…read more. On a weekend when I thought it be super busy . I come back for my pretty Natalie.

Its a fairly snall shop so make sure you call ahead. They were busy with customers when I came in…read more I had press-on nails and wanted to get them taken off & get my nails cleaned up. The lady was very skillful. It was just $10 to take off the nails and clean up. Highly recommend!

This nail salon is easily my favorite place to relax and unwind. I've visited the bothell spa…read morelocation many times now for the Versailles Pedicure. It's a divine and a completely rejuvenating experience. I know some reviewers have complained about the, "no talking/phones on silent," rule, but I am honestly all for this rule. It adds to the deeply relaxing environment. I'm happy to receive services from any of the technicians, but I love booking time with Sophia. She's such a wonderful person and does an outstanding job!

Love this little oasis, a true spa like experience. If you're more into the spa part of a pedicure…read morethis is worth your money, the chairs tilt back, the paragon and leg massage, all just really lovely.

Really love the services ive received at Mod. I've had 2 of 5 laser hair removal treatments and…read morealready see amazing results - zero hair regrowth already. Im also receiving ILP laser treatments for brown and red pigmentation and am very happy with how clear my skin is after 2 treatments. Ive had these services previously through a local dermatologist but Polly makes this feel like a spa treatment. She takes her time, is very respectful of my comfort and ensure my after-care is effective. Highly recommend!

Spent thousands for a procedure that never provided results...Had 2-3 "treatments"…read more I feel like I want a refund.

Horrible is not the word. I am so pissed!! Helen burned my face while doing lip and chin wax. Paid…read morea bomb to get this!

Don't let the unassuming exterior of this spa, located in an unassuming strip mall by an Urgent…read moreCare clinic, fool you; this place offers first class skin care by knowledgeable and skilled aestheticians. I went to the Grand Opening of this salon a few weeks ago and was very impressed by Cinderella (yes, that's her actual name. And the more you get to know her, the more apt the name is. She is as lovely as can be). The place inside is small but lovely, with a beautifully decorated interior hallway wall lined with vertical bamboo posts. And the individual rooms are warm (literally and figuratively), with soothing music playing, soothing artwork, and salon treatment beds that silently raise and lower, with all the modern facial machines one can imagine. But machines are only part of the recipe. The product line is wonderful, organic, from Hungary, in scents and in textures I'd not experienced before. And Cinderella is amazing, how she initially consults with you, about your skin care needs and goals, and customizing your facial and the products to use. And the actual facial? Magic. Words cannot articulate how relaxing it was, with the facial massages, and neck and shoulder and arm massages, and scalp massage, and hot eucalyptus towels, and amazing products. My skin was glowing afterwards and is still glowing. At the salon opening, my daughter and I experienced the complimentary waxing they offered, and we were impressed by how thorough they were, making sure eyebrows were symmetrical, brushing the brows after the waxing, tweezing any errant hairs left over - very professional and thorough. We were not expecting such thorough treatment for a complimentary service! They do sugaring as well as waxing, but I have no idea what that is (and it kinda scares me, truth be known. LOL!). The products are available for sale, if one is interested. They are pricey but probably worth it. The services here, too, are pricey (more so than other places I have gotten facials at), but I must say, the skillset and product line are of higher quality. If you really want to treat yourself to some quality pampering, this is the place.

Taryn is AMAZING! Professional, personable, and an artist! I got my eyebrows microbladed and shaded…read morea few days ago, and the shape is perfect! I am excited to see the end results of the healing process. I am definitely sending my friends to see her for eyebrows !! She also does lashes and I am excited to see her work on my lashes.

I got my eyebrows micro bladed by Taryn. She was super professional and made sure I liked the shape…read morebefore starting. When the numbing stuff wore off she was patient and applied more so I wasn't uncomfortable. She also did an amazing job making my eyebrows have perfect shape and look full. unfortunately I was dumb and didn't take before and after pictures. Taryn also had complimentary bottles of water which is always nice. I scheduled to get my eyelashes done next, super excited!

Cheryl is really great. After a few sessions at another clinic that didn't give me the results I…read morewas after, I came to Absolute Electrolysis since it was closer and had better reviews. It seems likely that the clinic I used to go to probably wasn't using their equipment correctly, so my hairs weren't getting zapped properly and kept growing back. I'm about 3 sessions in so far with Cheryl, going every 2-3 weeks for chin hair and I'm seeing a lot of progress. Cheryl works fast, is very personable, and her studio is clean. She even tells some funny stories to help keep your mind off of the pain of the treatments. The reason for 4 stars is because at the moment, she only accepts Cash or Check. I didn't know that for my first appointment and she just asked me to bring the amount to my next appointment, which worked out great. She also doesn't have any sort of appointment reminder system, and getting ahold of her to make appointments takes at least one or two games of phone-tag. I wish Sundance was able to help her out with that!

I have been coming to Cheryl for electrolysis for years, and am now down to once every couple of…read moremonths to clean up unwanted hairs. Cheryl is very focused and concerned about getting all the dark hairs she can. I tried laser before coming to Cheryl, and it didn't work with my light complexion and for lighter hairs. I also tried another gal who would talk constantly and not work while she talked, and she didn't adjust her charges. Sheryl is not like that at all and takes her job seriously. I appreciate all that Cheryl has done for me. She is very good at what she does and I would highly recommend her to anyone. It may take a while, but it really does work and Cheryl is one of the best!