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Absolute Electrolysis

4.8 (4 reviews)
Closed • Closed

By appointment only

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8 years ago

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Zeka Salon & Spa - Kenmore

Zeka Salon & Spa - Kenmore

(127 reviews)

$$

Update: to be clear I did not decline the review. I declined a review without the possibility of a…read morerefund. You also are asking me to wait until Tuesday for the review when my concerns were brought on Friday. Worst. Haircut. Ever. If you would like to waste 2 hours on a haircut that should have been completed in 45 minutes, all while listening to far too personal baby daddy stories shared by your nice, but unskilled, stylist, then this is the salon for you! What was that? Should I have said something? Well, I did. That's when the less than 100% fabulous customer service kicked in. I sent photos and messages documenting the haircut. I asked for a refund. After all, that was $90 for the haircut that looks like the craft scissor haircut my friend's daughter gave herself when she was 5. They want to "fix" it. There's barely any hair left to "fix" and also, no. You have lost my trust. Just refund the money. Here's my story: I chose one of my reference images (the one with green highlights) directly from their website based on cut and type of color, highlights with a fashion color. What could possibly go wrong? There is a person there who literally can cut the cut I want the picture proved it, right? The scheduler said she knew exactly who to book me with, but let's do a color consultation first for $60. I countered with, let's schedule the cut and the stylist, and I can discuss color then. At my appointment, I showed the stylist a carefully curated set of images, cut images, and the cut I wanted in pics of me when I had that cut. This is important because, I should back up and say I was asking for a pixie cut. I explained that I wanted my already short hair to be styled into a long banged, messy pixie with wispy tendrils by my ears. This would require trimming bangs, texturizing the longer "bob" sides and back. An hour in, I knew far too much about her personal life, and half my hair was clippered and way too short. Then she said, " Hey, maybe we should leave the other side as it is (when I came in)". Um, what? I asked to see the back. It had been clippered and the long hair on top laid on it like a rug. Zero texture. Um... the back of my head looks like a triangle? Can you please fix it? She did, kinda. Now, it's at mile marker two hours, and I am late. She was still not done. I told her I had to go and that I would have to settle for what I have. I left, put my hat on, and cried. But that was after I was also charged a service fee to tip. Next comes the customer service: After work, I took my hat off to discover that you could see my scalp in places. I have virtually no bangs, and it is waaaaay worse than I thought. I immediately emailed with pics. Their response, thanks for the feedback. I called and asked someone from their leadership to call me back. Nope, no call. Fast forward to the next day and several emails later, and the owner said you can either come in (next week) or "this matter is closed". Charming. I've had pixie cuts for 20 years. This was not a texture things or even a miscommunication. It was a failure of the scheduler, the stylist, and ultimately the owner. That stylist needs to be trained better and should have never been given me as a client. And the owner, well, just rude. When did customer service become so rare? Guess they must be doing well if they don't need new customers. There's more, but I am tired of typing. I don't usually leave reviews. Update: to be clear I did not decline the review. I declined a review without the possibility of a refund. You also are asking me to wait until Tuesday for the review when my concerns were brought on Friday.

Ariel is a fantastic hairdresser. Great person, smart and funny. She can do anything.read more

Radiance Skin and Laser - Ribbon Cutting at our new clinic location

Radiance Skin and Laser

(17 reviews)

I've been going to Radiance Skin and Laser for HydraFacials with Cindy H. and she's wonderful! My…read moreskin always looks refreshed and glowing afterwards and the experience is very relaxing. I have rosacea and Cindy is also very knowledgeable about what to use for my sensitive skin. I highly recommend HydraFacials with Cindy H at Radiance Skin and Laser!

I love this place! I have previously gotten injections at another med spa in the area, but heard…read moresuch great things about Julie that I decided to come in for a tox appointment. The space is gorgeous and clean, everything looks and smells amazing and the waiting room was absolutely lovely. The treatment room was also beautiful and the chair was super comfortable. We started with a quick consult where I shared some areas I'd like to treat, then Julie had me make a bunch of expressions to see exactly what and where I would need treatment for. She ended up coming up with a complete plan for me, consisting of different types of injections for different zones depending on what my muscles were doing. I was SO impressed! She is a quick injector and knows exactly what she's doing. I told her I was feeling light headed and she had all the tools I needed to settle my nervous system. I'm so confident in her work and can tell she's an expert! The front desk staff is lovely as well and helped me decide on future treatments and appointments. I highly recommend this place for all your injection needs! I'm going back in a few weeks for a hydro facial and will share my experience with that as well.

Helen Wax Spa

Helen Wax Spa

(34 reviews)

$$

Horrible is not the word. I am so pissed!! Helen burned my face while doing lip and chin wax. Paid…read morea bomb to get this!

Don't let the unassuming exterior of this spa, located in an unassuming strip mall by an Urgent…read moreCare clinic, fool you; this place offers first class skin care by knowledgeable and skilled aestheticians. I went to the Grand Opening of this salon a few weeks ago and was very impressed by Cinderella (yes, that's her actual name. And the more you get to know her, the more apt the name is. She is as lovely as can be). The place inside is small but lovely, with a beautifully decorated interior hallway wall lined with vertical bamboo posts. And the individual rooms are warm (literally and figuratively), with soothing music playing, soothing artwork, and salon treatment beds that silently raise and lower, with all the modern facial machines one can imagine. But machines are only part of the recipe. The product line is wonderful, organic, from Hungary, in scents and in textures I'd not experienced before. And Cinderella is amazing, how she initially consults with you, about your skin care needs and goals, and customizing your facial and the products to use. And the actual facial? Magic. Words cannot articulate how relaxing it was, with the facial massages, and neck and shoulder and arm massages, and scalp massage, and hot eucalyptus towels, and amazing products. My skin was glowing afterwards and is still glowing. At the salon opening, my daughter and I experienced the complimentary waxing they offered, and we were impressed by how thorough they were, making sure eyebrows were symmetrical, brushing the brows after the waxing, tweezing any errant hairs left over - very professional and thorough. We were not expecting such thorough treatment for a complimentary service! They do sugaring as well as waxing, but I have no idea what that is (and it kinda scares me, truth be known. LOL!). The products are available for sale, if one is interested. They are pricey but probably worth it. The services here, too, are pricey (more so than other places I have gotten facials at), but I must say, the skillset and product line are of higher quality. If you really want to treat yourself to some quality pampering, this is the place.

Absolute Electrolysis - hairremoval - Updated May 2026

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