They got everything you need including rare, exclusive, exotic type products and wraps and they…read morealways give great customer service!

From the owner: People Find out about our business a lot by Word of mouth and Social media contact, New Letters,…read moreRadio Stations . We Love when you tell all your friends about us! Be Sure to leave a comment a review and forget to visit out web page for exclusive updates and mail orders.

This place is excellent--clean, well-stocked with papers, glass, and everything you might need. The…read morecustomer service is consistently great. They accept card, cash, and Apple Pay. I've been here multiple times and always had a smooth, easy experience.

From the owner: Located in the heart of Phoenix, AZ, Puff Genie Smoke Shop is your one-stop destination for all…read morethings smoke and vape. We specialize in offering a wide selection of premium vape products, high-quality smoking accessories, catering to both beginners and seasoned enthusiasts.

Fantastic service !!!!!!!!!!!!!!!!!!!!!!!!…read more Awesome guy very friendly no Wait!!!!!

the employee (short male) working tonight was rude. please ensure customer service training. I…read moreasked a question and he mocked me like it was stupid people often associate experiences at places and this was just not a positive experience

My personal favorite smoke shop as a Californian. They do sell my brown grab a leaf I require and…read moreservice is great and fast. Highly recommend they always have my leaf in stock and even then they still have a great supply! I regularly come here.

THE BEST SMOKE SHOP IN TOWN!!!!!!! Came here to get a vape…read moreand the experience was amazing, they let you test all the vapes to see what flavor you want. The gentleman inside was so nice. Very welcoming place!

Great glassware and good prices as well. The staff is friendly and will advice you great. They…read morewon't try to oversell you but rather help you to make sure you leave the store satisfied.

Visited the shop over the weekend because going off the photos, it looked like they had some…read morevariety in juice brands..... The shelves were basically empty, the employee was suuuuper high.... somewhere in space, and he mentioned to me that they could mix juice in house.... Which was a small station set up in the front... in the open, in a un-controlled and not sanitary environment. Not sure where there vape juice in the pictures are coming from, but don't waste your time going to the Phoenix location.

Been going here for 7 yrs now…read more The woman at the front of the store has been nice in the past and I asked for a recommendation recently for a new set up and she had told me she received great responses about the VooPoo drag S. I bought it and within the first week it started misfiring and the metal underlying the device began burning and changing colors. I called less than 2 weeks after purchase to describe the issues and her first response was: "We don't carry the VooPoo, it was unpopular so we stopped buying it." I let her know that it was she who recommended it and she said well that's because everyone who bought it loves it. ...odd they stopped buying it if that's the case. I said well I don't want another one this one has been giving me issues and I was looking to swap it out. She told me that all sales are final. I said but it is a defective item, the metal is burning and the juice is leaking. She became incredibly unprofessional and started cursing over the phone using profanities and saying I should have brought it in sooner. I mentioned that I didn't think it was a big deal and had a lot going on in my personal life so I thought I'd handle it over the weekend. I mentioned red star vapor offers a 30 day money back guarantee if the vape doesn't work out for any reason. Her response was "I don't give a fuck about Red Star Vapor this is Haus of Vapors and your not fucking grasping that I can't do anything for you, you should have come in sooner than 13 days later." 7 years of business down the toilet. Trust is earned over a lifetime and lost in an instant. In this instant, this employee made me lose all my trust this business had acquired in 7 yrs of purchases. She said that she would have had to take a 40$ loss on reimbursement and that is not okay. But what about your customer? I just have to take that loss because you recommended a terrible product that less than two weeeks later you admittedly stopped selling because it sucked so bad? This was your recommendation. Stand behind it.

This business doesn't know that it is illegal to mark a different price on products than they…read morecharge. They say that a pack of 24/7 cigarettes is $4.99 a pack on their display signage as well as on the display in the store, but then they say they charge $5.50 a pack. They don't have a sign on their blunt wraps, so that the individual behind the counter gets to decide how much to charge you on the fly. They can't decide whether their debit fee is 50 cents or 75 cents. Do yourself a favor and go to the Liquor Wheel, where stuff is priced accurately and you don't feel like you're the victim of some cheap scam every time you shop there.

picked up new battery and they answered the phone which i love when smoke shops do clean place good…read morecustomer service good lighting

The older man working there was rude. Prices were outrageous for vapes. I just googled and found…read moreanother store that was cheaper.

This shitty smoke shop has sold me multiple fake vapes. The vapes I bought claimed to be 5-6k puffs…read moreyet they burned after only a week of 100-150 puffs a day. Do not buy vapes from here. I was rudely denied a refund/exchange. Shady ass business. Imagine selling fake vapes in 2023.

The first time in this shop, came in with my girlfriend, she knows of a lot of cool places. This is…read moreone of them. I was back recently, The pricing was still as good as it was ever was. I'm definitely going back.