We booked a room at this hotel and went to check in and asked for room change after seeing the…read moreroom. The person at the front desk named Jeremy was extremely rude and we ended up leaving the hotel without staying. Daniel (the other person at the front desk) was nice and much more pleasant to deal with. We do not recommend this hotel as we find the attitude in general being too rude (it is not only the north east attitude, we lived in the northeast for decades. This was way worse). Again though, thanks Daniel for being nice and helping us with our refund. For Jeremy: learn a thing or two about customer relations.

I love a cool boutique hotel--when I can afford them! Taking advantage of off-season prices, I…read morechose 250 Main when I headed up to Rockland for a long weekend toward the end of March. It ended up being one where we had a pretty big storm, and that actually made this hotel an even better place to stay. Basics: great location right downtown (if you look at the map and it looks like it's a bit out of the downtown range, it's not; this is a small town and you can walk from 250 Main to the heart of it within 5 minutes). The hotel itself doesn't have parking, but there's street parking or you can park free in the harbor lot across the street (you may want to check this if you're coming during high season). The welcome vibe is immediately evident not only from the super nice and helpful staff, but because check-in time is also when 250 Main starts its happy hour wine social downstairs, which is perfect! And if you reserve directly with the hotel, you get a complimentary glass of vino. I literally met friendly people from the minute I checked in, and we hung out with a glass of wine for awhile before heading out. You can purchase from a small menu of wine and beer until around midnight, which turned out to be a great thing when the storm rolled in the next night of my stay. With the warm and relaxed vibe, hanging out in the lobby area is part of the experience. My room was a queen room with a small balcony overlooking the harbor--which on their website is described as "small," but it definitely is not! Fantastically comfortable bed (which honestly seemed larger than my own queen at home); big bathroom with an awesome rain shower, heated towel racks, and robes; plenty of space to move around in the room itself, which also had a desk and a little sitting area. Oh, and super high ceilings and HUGE windows. While I neglected to get a pic *inside* the actual room [insert facepalm here], check out the cool views of the snowstorm from the windows and balcony. If you don't want to venture out for breakfast in the morning, there are light options available (croissants, yogurt, fruit, etc.)--with delicious coffee from local Rock City Coffee. Huge points too for keeping a coffee and tea station open in the lobby all day and night. With the term "boutique" being tossed around these days willy-nilly, I'm always thrilled to find a place that lives up to it. 250 Main is definitely worth the splurge!

There are not a lot of places to stay on Mohican Island. But one place that you should definitely…read morescope out is the island in. It has been around for many years. It did change ownership's this year, I met Mike the farmer owner and he was very gracious And I'm sure he ran a great in. The current owners are doing a magnificent job as well. I unfortunately do not know the name of the woman who works the front desk. I am sorry for that because I would like to give her a big shout out. She was most gracious and very helpful every time I had a question. We got two rooms. My friend stayed in room 18 which has its own bath and a queen size bed. It was lovely and it was on a corner so she had two windows. I stayed in room 13 it had two twin beds and a sink in the room but the shower and toilet were across the hall. I've stated other places where you have to share a bathroom and this end was different in that the Bathrooms were assigned and only two guest rooms shared each bathroom. My bathroom was never occupied. I'm not sure anybody was in the room that shared my bathroom but if they were, I never saw them. As you do have to walk across the hall to get to your shared bathroom, guest robes were provided. The bed was comfy. You could open the window and enjoy the island breeze. The room, both my guestroom and the bathroom were very clean. One thing that was surprising given the age of the building and that the hotel was pretty full was that it was quiet. I've never heard anyone outside my room or really any noise at all. There are several small rooms off the lobby, where you can sit and read or just enjoy an intimate conversation. All the furniture looked to be in good shape. Nothing was shabby or worn out. There is a porch out in front of the Inn that overlooks the water. It has rocking chairs on the porch and Adirondack chairs out in the yard. It is lovely. Unfortunately it was a rainy day. The first day we were there, but that didn't deter us from exploring the island. The hotel has a refrigerator where you can place your own bottle of wine or anything you need to put in there. But it is a bit tight so don't expect that you're going to put a lot of food in there. The Inn has a restaurant and I'm going to review that separately. Breakfast was included. I would definitely stay here again if overnighting on Mohegan Island..

1) the WiFi is very spotty, it goes on and off. 2) we were…read moreunaware you have to request that your bed be made if you stay under 3 nights. Whatever happened to pampering your customers? (And please don't blame it on Covid). This is my first experience from an "upscale" hotel. 3) The dinners are lackluster. There are better places to spend your money for a truly delicious meal.

We wanted to just love this place, but there were enough little problems to only rate it 3 stars…read more Parking is a HUGE problem. There are a limited amount of spaces in front with zero room to maneuver your car to fit in a space. There is a public lot right next door for a fee and hopefully you'll get a space. We were in the Waterfront King Suite. The room was lovely and had a great view!! However, getting hot water was inconsistent. We had noisy neighbors who we could hear using the hairdryer at 6:42am, and shouting down the hall and slamming their door at 7:30am. At 10:45pm there were sounds like chairs being dragged over hardwood for about 30 minutes. They do give you an opportunity to order breakfast that is delivered to your room and a time you specify. However, both days I had rancid milk for my coffee. I wrote a note to the staff after the first morning, and they served spoiled milk to me again on the second morning!! The food was also vastly under seasoned. I ordered the quinoa bowl both days and got two totally different dishes. And, my wife's potatoes were completely burnt. So for the money we spent on the room, I cannot recommend this place due to parking, noise, and food quality.

This hotel did not live up to its online reputation. Maybe they have staffing challenges in this…read morepart of the world...but who doesn't? Maybe pay more to folks. First off, the front desk would go 15-30 minutes without being staffed. This made it particularly difficult when we needed something - I sat across from the desk for 15 minutes at one point - but that's not enough to warrant a negative review. In fact, I waited this morning to convey this message in person, but the only people in the lobby were customers waiting for help. What does warrant a review is our breakfast foul up. This may sound like a minor issue, however in the world of customer service it absolutely is not. Here's what happened: the hotel provides breakfast in the room. We had two rooms. My daughter mistakenly put my room number on her breakfast card, so they delivered both breakfasts to my room. Only they didn't deliver both COMPLETE breakfasts - they only delivered a portion of the breakfasts. When we inquired about the mixup, we were shown our cards - no apology, only a hint of "here's where the fault lies, and it's with you." However, no one bothered to ask us before delivering an incomplete breakfast as to whether this was actually what we wanted (and bear in mind, this is not a big hotel). After that, there were a series of further mixups before staff actually sorted things out and got complete breakfasts to our rooms. I don't have a big problem with the mixup. I do have a problem with the reaction and the confused resolution. However, the blame here is not on the staff: it's on ownership. It's very clear that at critical points of the day, the hotel has a real staffing issue. It's also clear that ownership hasn't adequately trained staff on "Customer Service 101." The poor worker was clearly frazzled and could use some training and some help. As a result, this hotel did not earn the premium it charges.

Staff was AMAZING!! I called to see if they had a room available for an early check-in in and they…read moresaid sure come on (2pm). They were super friendly and helpful. The bed was a little too soft for our liking and you could hear the people above you walking around making it hard to sleep. Other than those two complaints we enjoyed the room. The balcony was nice when people weren't smoking. The breakfast was nice with multiple options for everyone. Breakfast options included eggs, omelet, cereal, muffins, oatmeal, Pop-Tarts, fruit, yogurt, pastries, sausage, coffee, juice, and there was plenty of seating.

We had a nice end unit room overlooking the harbor. The balcony is tiny, and the air conditioner…read moreleaks water all over it and spews out hot air, so it's not the greatest to sit out there. The room was spacious and comfortable. The bed was very nice as were the pillows. Great water pressure for a shower. As others have posted, the air conditioner is very noisy. The breakfast bar had a nice variety of choices which were all simple fare, but sufficient for our needs. Location was great, although we didn't really find anything to do.

We had the best experience at the seaside inn. Check in was super easy (even though we arrived late…read moreat night) & the inn was so adorable, clean, and comfy. Highly recommend room 5!

Great inn in a beautiful little town. The rooms are pretty and cozy. The only problem we had was…read morethe manager & handyman. Both are very rude to all guests.

Stayed here for a long weekend for our anniversary. Room was lovely, bed was comfortable, view was…read morespectacular, and the porch - THE PORCH - was an absolute delight. Cannot wait to stay again!

We traveled 5 hours do to heavy traffic and lots of construction on Rte1 North to finally arrive…read moreand ask for a bottle of water to be told to go up the street to a convenient store! The owner Patty is blatantly rude and could care less about her guests. We will definitely not return do to the sour attitude and greeting.

An amazing afternoon on Monhegan Island! We are not seafood eaters, so the Fish House wasn't for…read moreus. Stumbled upon this incredible little gem! Emma had a "toast" with smoked salmon and capers. Mom and I had spicy peanut noodles, and we all got a medley of fresh drinks. Plus some cookies to go. What an awesome place! Every morsel of food was exceptional!! Plus the view was to diiieeee for!!!

Note: this review is for food/drink, not for the lodging…read more After some initial exploring during a day trip to Monhegan Island, we dropped by the Trailing Yew for a snack. I got a hand pie (was supposed to be the cheeseburger, but ended up with the sweet potato) and a lemonade. The hand pie was amazing, with fresh, flaky crust and wonderful filling...no regrets on the flavor mix-up. I should note the size was more of a turnover/appetizer so not enough to make a meal. The lemonade was fresh and refreshing, though it was more on the tart side so plan to add sugar if you like yours on the sweeter side. For something sweet I tried the brownie and it was really good if not overly moist, something closer to a flourless torte. Like most things on the island the prices weren't cheap, but the quality was there so I'd definitely recommend trying this place out for baked goods or a nice snack.

Vivian did it again. Another great island adventure. This one on Monhegan. The John Sterling…read moreHarbor House was our base of operations. This is an ideal spot. It's just up from the ferry dock. Breakfast is fresh every morning. Your right at the center of island life with out it being on top of you. The microwave and fridge give you the option to eat on the cheep. However the temptation of the food at The Island Inn just across the road may be hard to resist. The Sterling house puts you at the center of the Island and its history. It is still owned by the original family going back eight generations. Tranquil down east views are out every window. What a great fined.

Love: the pair of Adirondack chairs to behold the priceless views of the sea at sunset…read more Bonus: homemade, freshly baked, warm blueberry muffins every morning. My husband and I stayed with our cocker-spaniel this June (2017) at the JSH Inn. We got along very well with Susan, who is funny and amiable - she even offered to pet sit our dog so we could have an elegant dinner right across the road at The Island Inn! She was an amazing host. Maybe next time we will get to meet her husband Mark. The JSH inn is very conveniently located both to the harbor and to Main St on Monhegan Island. The almost 300-year-old inn was gut renovated in 2005. It is neat and tidy, authentic in design, pro-conservation and cheerful. Susan was incredibly hospitable and helpful, as her knowledge comes from generations of living on the island (during the warm part of the year). In the rooms, you will find authentic touches including old photos of the inn and windows dressed with charming lace curtains. Be on the lookout for small thoughtful luxuries, including a tiny dish of chocolate kisses and a vase of freshly cut purple lupines. I would recommend this inn for couples, singles, and families of a gentle and polite disposition. I'll be back!

Just had a wonderful breakfast of eggs benedict, crispy potato pancakes, bacon, blueberry crepes,…read morefresh fruit, and coffee cake. Ann is a fabulous cook!

I was a bit skeptical about staying at an inn in the Covid era but this place exceeded all…read morestandards. The entire inn was very clean. Rooms and bathroom were spotless. The owner greeted us with a mask, and there was hand sanitizer throughout the common areas. The owner gave us a suite for no extra charge, totally unprompted, because it was available. Breakfast was made to order, including fresh-baked blueberry scones and eggs from the inn's chickens. We had access to the kitchen which was useful for storing a few things (though our rooms also had mini fridges). I came down at 6am to get something, well before breakfast, and coffee was already brewed for us. You can walk to the river's edge from the backyard and the owner let us pick from her blackberry bushes which were in full glory. There was an outdoor table for dining. Very kind and generous host. A gem.