TL:DR. Carlon's over priced, poor and sloppy workmanship, and poor service. I don't know how they…read morestay in business. Carlon's fire was brought on to our project by our GC (another story). They bid $2800 to cap one sprinkler head, separate one head into two, and change 6 other heads to the flush mount heads. It was "a lot of work as we have to cut the drywall all around the changes". Our GC told us to take bid as no-one else would come out. We asked him to see if it could be a bit lower as that seemed high. Were told no. Then, the electricians convinced us to take down all ceiling drywall, so the job got even easier. The tech came and did the work in less than 3 hours leaving behind temporary caps until drywall and paint finished.. We asked GC to ask for discount. He was told no. "you accepted the bid, we did the work". OK, fine. Well, fast forward to end of project. GC no longer involved. We had to call Carlon's. Left messages with office that were unreturned. Tried to call Gabe the manager/owner. No answer. VM full. Finally, I called office and told them that I wanted to speak with Gabe and wasn't hanging up until he got on phone. I explained our frustration. His reply was that he had vacation and then was sick a week. Well, someone should be telling us that. Gabe agrees to schedule the final work in two weeks, "its on our big white board in office". No call to schedule the agreed upon week.. Call again. "Oh, we missed that". OK, we will come Thursday. Well, I"m working. What time? 230 and I have to be there to get the work done. I rush home from work to be there. No guy. Go look in house. Huh, he came before I got home and just did it since I had other workers there who had house open. And, left greasy handprints on my freshly painted ceilings. Thanks a bunch. And, I will also mention that every time I spoke with Gabe, he seemed either high or that the neurons in his brain don't really connect all that well. We did wind up needing more sprinkler work and call Monterey Fire Extinguisher and Jeff Cecilio answered phone right away and sent someone the next day. Highly recommend Monterey Fire Extinguisher. Jon

I would recommend for commercial and new builds But not retrofitting a cottage !…read more We were fortunate a few years ago to pick up a small cottage in Carmel. We realized in order to make this something that we could potentially retire to we would need to expand it a little and for that needed an architect or draftsman that could design something that was sympathetic to the existing structure, the cottage is pretty funky being built in the 30's and remodeled by no other than Hugh Comstock 10 years later so is bursting to charm and quirks. From start to finish we've been fortunate with fantastic sub contractors who really understood and helped enhance or accommodate the very essence of keeping the work as sympathetic as possible. Now the sprinkler thing was a curve ball we had to catch from the Carmel city which needed to be installed not only in the new addition but also in the existing house so we were super nervous of it ruining the integrity. Carlon came around and we spent time talking through what we were doing and why and they seemed to really understand. They priced the bid and we had little option than to continue as this was a prerequisite of the city. What Carlon failed to do is provide us with how many sprinklers, the head designs or where the placements were. They were pretty illusive on the details and did not share with us or the main contractor the plans. We asked our contractor to get deeper involved and he met with them at the cottage to walk through their proposed installation and was pretty much horrified by how they were proposing to install in the lounge. From what I recall it was a 1 1/2 inch pipe running Ontop of the wind frames straight through the entire width of the lounge. Anyhow, he came up with alternatives that involved us having to pay almost triple the initial proposal so as to not ruin the cottage. Carlon blamed myself and my wife on the bad design so basically threw us under the bus and I had to pay for a new plan to be approved. Carlon then decided without showing ourselves or our main contractor the 2nd plan the main pipe straight out of the master bedroom facing the road, down the middle of the siding, right across the top of the main window and then elbow to the ground. It was monstrously ugly and literally everyone was shocked. We asked our main contractor to resolve and he was ceremoniously thrown under the bus as the person who apparently agreed and was fine with this design which was not so. He did manage to get them to rectify it by running it down by the side of the downspout and then under the house to hide the piping. (Before and after pics shown) Lastly they omitted to tell us that we needed a 2nd water meter, nor we needed to directly feed the pipes to the mains supply, nor the fact that that supply service cover was an inadequate size and needed to me repositioned, expanded and a trench dug across out gardens. So netting this out of all the contractors and subcontractors I can honestly say every single interaction with Carlon was contentious and stressful. Perhaps in a new build or commercial building they would be great ( the new part of the build went without a hitch) but if you find yourself having to retrofit sprinklers into an older cottage in the area I would strongly suggest you find an alternative. It's rare I give poor reviews, I have actually posted all the reviews of all the contractors we used on the same day so feel free to read up. I am sorry Carlon, I know you didn't enjoy this job either but you need to understand how much anguish you put us through for months.

Was able to inspect and tag 4 extinguishers next day! Great customer service! Highly recommended.read more

Very fast and efficient. I use them each year to test and certify my extinguishers.read more

Happening again with us, no response from company on any issues with our system. Keep sending bills…read morewithout any service. For any questions they close their ears. Their reception never picks phone or responds for queries. It's suppose to be a monitoring service and they don't monitor stay clueless about their job.

The final piece of the moving puzzle: Security! Massive thanks to Bill at Sentry for helping us…read moreget settled in our new branch so quickly. The whole team was elite: Dre (sales) was so patient with my million questions during the estimating and quote, Misty handled the scheduling like a pro, and Drew did a phenomenal job installing the cameras. I feel so much better knowing this team has our back!

I initially asked for help with a suspected leak in sprinkler system. Central Coast investigated…read morethis thoroughly and flushed thru the water in the fire sprinkler system and replaced the rusty bell outside - they were very friendly and efficient - I will certainly be calling them again if I need my sprinklers looked at or serviced.

Very professional. We received very good service. Even though it was a weekend, they answered the…read morephone and were able to get someone over to fix the problem.

We contacted First Alarm to add 3 services to our home. They worked in an efficient and timely…read moremanner and the two technicians we worked with had good knowledge of their products and explained very clearly what they were going to do and taught us how to use the various products. Such as, remote access, what to do in an emergency, etc. Very pleased.

I am remodeling my condo and plan to install a security alarm system. The First Alarm salesman was…read morewonderful and took time to be sure I understood what was to be done. Then he gave me the most ridiculous contract I have ever, ever seen. The font size is 6 point, 1/16 of an inch! Then as a Docusign, it becomes a little fuzzy and is even more illegible. First Alarm, having such little respect for their customers regarding their contract, sets up a huge red flag for me. This is the second time ever that I have posted a complaint on anyone, but this is absurd. Lynn

I had a riser leak in are fire sprinkler system at a apt…read morecomplex and needed it fixed. I went on line and looked for a Fire Sprinkler co that does every thing. I was contacted by Robert Oseguera the owner of The Fire Guys . He was on it getting to the complex and giving me a quote the same day with a contract. Which we all no is very helpful. His quote was very reasonable and was able to do the job next day. I highly recommend this company fast and great to work with. VERY GOOD PRICES.

Had a small leak in a sprinkler pipe in the second floor. They came out and fixed it by replacing a…read moresection of pipe and head. Showed me the reason for the leak (construction error 23 years ago). They spent the time repairing the pipe from the attic rather than cutting a hole in the ceiling saving me time and hassle. Also recommend anti-mold spray to prevent any potential mold damage. That is how a repair contractor works. 5 Star!

Tom at affordable fire sprinkler design did the sprinkler design for my house. He did a great job,…read moreit was hassle free and fast. Good guy and a good company!

I needed to design and implement extension of fire sprinkler system in my house. Tom did great job…read moreand on time. He also found some serious malfunction in my existing system and fixed it.

Josh at fire extinguisher company is the best!! They took care of my business and made sure…read moreeverything was up to code! He is very knowledgeable and responsive when it comes had questions and needed help, he always come to service my fire Extingushers when it was time!! I would recommend this company to whoever needs fire extinguisher services!

Josh at Lifeline is a pleasure to work with. Josh is licensed and certified to perform fire…read moreextinguisher services and sales. This is something you do not want to skimp on to protect your business. Plus he is a pleasure to talk to! Give him a try and you won't regret it! Lifeline is competitively priced and ask for a free quote!!