TL:DR. Carlon's over priced, poor and sloppy workmanship, and poor service. I don't know how they…read morestay in business. Carlon's fire was brought on to our project by our GC (another story). They bid $2800 to cap one sprinkler head, separate one head into two, and change 6 other heads to the flush mount heads. It was "a lot of work as we have to cut the drywall all around the changes". Our GC told us to take bid as no-one else would come out. We asked him to see if it could be a bit lower as that seemed high. Were told no. Then, the electricians convinced us to take down all ceiling drywall, so the job got even easier. The tech came and did the work in less than 3 hours leaving behind temporary caps until drywall and paint finished.. We asked GC to ask for discount. He was told no. "you accepted the bid, we did the work". OK, fine. Well, fast forward to end of project. GC no longer involved. We had to call Carlon's. Left messages with office that were unreturned. Tried to call Gabe the manager/owner. No answer. VM full. Finally, I called office and told them that I wanted to speak with Gabe and wasn't hanging up until he got on phone. I explained our frustration. His reply was that he had vacation and then was sick a week. Well, someone should be telling us that. Gabe agrees to schedule the final work in two weeks, "its on our big white board in office". No call to schedule the agreed upon week.. Call again. "Oh, we missed that". OK, we will come Thursday. Well, I"m working. What time? 230 and I have to be there to get the work done. I rush home from work to be there. No guy. Go look in house. Huh, he came before I got home and just did it since I had other workers there who had house open. And, left greasy handprints on my freshly painted ceilings. Thanks a bunch. And, I will also mention that every time I spoke with Gabe, he seemed either high or that the neurons in his brain don't really connect all that well. We did wind up needing more sprinkler work and call Monterey Fire Extinguisher and Jeff Cecilio answered phone right away and sent someone the next day. Highly recommend Monterey Fire Extinguisher. Jon

I would recommend for commercial and new builds But not retrofitting a cottage !…read more We were fortunate a few years ago to pick up a small cottage in Carmel. We realized in order to make this something that we could potentially retire to we would need to expand it a little and for that needed an architect or draftsman that could design something that was sympathetic to the existing structure, the cottage is pretty funky being built in the 30's and remodeled by no other than Hugh Comstock 10 years later so is bursting to charm and quirks. From start to finish we've been fortunate with fantastic sub contractors who really understood and helped enhance or accommodate the very essence of keeping the work as sympathetic as possible. Now the sprinkler thing was a curve ball we had to catch from the Carmel city which needed to be installed not only in the new addition but also in the existing house so we were super nervous of it ruining the integrity. Carlon came around and we spent time talking through what we were doing and why and they seemed to really understand. They priced the bid and we had little option than to continue as this was a prerequisite of the city. What Carlon failed to do is provide us with how many sprinklers, the head designs or where the placements were. They were pretty illusive on the details and did not share with us or the main contractor the plans. We asked our contractor to get deeper involved and he met with them at the cottage to walk through their proposed installation and was pretty much horrified by how they were proposing to install in the lounge. From what I recall it was a 1 1/2 inch pipe running Ontop of the wind frames straight through the entire width of the lounge. Anyhow, he came up with alternatives that involved us having to pay almost triple the initial proposal so as to not ruin the cottage. Carlon blamed myself and my wife on the bad design so basically threw us under the bus and I had to pay for a new plan to be approved. Carlon then decided without showing ourselves or our main contractor the 2nd plan the main pipe straight out of the master bedroom facing the road, down the middle of the siding, right across the top of the main window and then elbow to the ground. It was monstrously ugly and literally everyone was shocked. We asked our main contractor to resolve and he was ceremoniously thrown under the bus as the person who apparently agreed and was fine with this design which was not so. He did manage to get them to rectify it by running it down by the side of the downspout and then under the house to hide the piping. (Before and after pics shown) Lastly they omitted to tell us that we needed a 2nd water meter, nor we needed to directly feed the pipes to the mains supply, nor the fact that that supply service cover was an inadequate size and needed to me repositioned, expanded and a trench dug across out gardens. So netting this out of all the contractors and subcontractors I can honestly say every single interaction with Carlon was contentious and stressful. Perhaps in a new build or commercial building they would be great ( the new part of the build went without a hitch) but if you find yourself having to retrofit sprinklers into an older cottage in the area I would strongly suggest you find an alternative. It's rare I give poor reviews, I have actually posted all the reviews of all the contractors we used on the same day so feel free to read up. I am sorry Carlon, I know you didn't enjoy this job either but you need to understand how much anguish you put us through for months.

We had a major water emergency in our home that needed a swift response to address. The team at DKS…read morecame out the same day and began the cleanup and drying process. Tito and Erik were knowledgeable, professional and willing to answer all our questions. For prompt service and peace of mind, we recommend Disaster Kleanup Specialists.

GET AN ESTIMATE! We were told an estimate would be given when the specialist arrived, so signed a…read morecontract of no more than $3000. On arrival the specialist said he does not give estimates. We spoke to the office and reluctantly agreed to proceed. The specialist arrived at 4pm and stayed one hour. We were charged $1838, which included drive time from a prior job and overtime charges. We disputed the overtime charge only and paid the balance. They are sending us to collections

I highly recommend Poe's Plumbing & Backflow. From the moment I called, they were professional,…read moreresponsive, and incredibly easy to work with. They were able to come out to our house much sooner than I expected, which was greatly appreciated. The service was excellent from start to finish. They were knowledgeable, efficient, and took the time to explain everything clearly. It's hard to find a company that combines quick response times with such high-quality workmanship, but Poe's Plumbing & Backflow definitely delivered. If you're looking for a reliable plumbing company that provides outstanding customer service, don't hesitate to give them a call. We'll absolutely be using them again in the future!

Just another quality job done by Poe's plumbing. I had an old faucet I wanted replaced. He did it…read moresuper fast and cleaned up perfectly afterwards. Their labor rate is fair. I wouldn't hesitate to hire them again anytime.

Excellent experience with Chris Wilson Plumbing - and big thank you to Jorge and Mack! Marina…read moreCoast notified me of a leak detection on my water meter a week ago. The first company I called was Chris Wilson Plumbing. Not only did dispatch pick up and connect me with Jorge over the long weekend of Labor Day, he was also able to swing by to chat about the process and give me recommendations on where to go for Leak Detection. I used Daryl of Leak Detection Specialists who was also very quick in identifying the source of the leak (using acoustics and non-invasive techniques). Within 20 minutes of detection, Jorge and Mack were immediately at my house, and able to dig ground and work with a very complex sub-terrain condition (with roots, hard rock etc) that had caused the leak in the first place. They are both very patient and I appreciate the professionalism, and speed with which the leak was resolved. Within the same day, the PVC pipe was repaired, and water meter reading had stabilized. The pricing is reasonable for the complexity of the repair, and the company has offered me a 1-year warranty on the service. Thank you both and Chris Wilson Plumbing who I can trust going forward! You are the best.

We've used Chris Wilson Plumbing & Heating since 2023/2024; we don't trust anyone else! Lou and…read moreMatt were able to come out on a Sunday late afternoon and replaced our entire water heater. In the past, Ramiro and his team helped us replace our entire plumbing from old lead pipes to new, better quality pipes. They are always honest with their recommendations too. Can't recommend this place enough!

Eddie and Edgar did a wonderful job. They cleaned out the 70+ year old heating duct system in our…read morehome, and they handled it with real care -- professional, engaging, and thorough from start to finish. Old ductwork is no small job, but they took their time and left everything spotless. We'll absolutely be bringing them back for more. Highly recommended.

Great experience with Air Duct Cleaning Solution! I called and was greeted by a friendly gentleman…read morewho was able to get me scheduled quickly for a dryer vent cleaning. Adam, the technician who came out, was fantastic. He was communicative, professional, and respectful of our home. They completed the job efficiently and cleaned everything up afterward. Very happy with the results and the price. Would definitely recommend!

Met with Michael and he did a great job. Great person. We…read moreare hoping to work with them on a larger project in the future.

Shout out to JDs Plumbing. I was driving in downtown Monterey and pulled up behind one of their…read moredrivers who threw his hazards on and jumped out of a truck to help an elderly man in a wheelchair who was struggling to get on the sidewalk from the street. It's nice to see people of a business who have compassion with others who are not clients.

Great communication and work at a reasonable rate…read more Luis was particularly helpful in explaining clearly everything that needed doing and how he addressed the problems we were having. Would 100% recommend and use these folks again!

We had our sewer line back up into the basement and first floor tub and toilet. Big mess. Calle…read morethese people, man arrived about two hrs later around 5pm. Snaked line and cleaned up as well as possible. He arranged for his firm to send plumbers the next day to repair toilet and another referred to thoroughly clean the basement. $295 +$325 for plumbing jobs. $1600 for cleaning. Not cheap, but very well done. They are our first to call next time.

Honest with old fashioned integrity! Jay is the owner and technician. This is a small business not…read morea giant company that is only in it for the money. He is passionate about service and integrity. A true expert as well as determined to find the issue and actually fix it. Our A/C was cooling intermittently. It's a very long story but I'll try to be brief. Last year our A/C wasn't cooling, it was doing this randomly. We called the first company to come out. He cleaned everything, charged the coolant, changed the filter and it worked for the rest of the season but he said he couldn't find the issue. If it persisted we needed a Bryant expert. So this year during that massive heat wave it started that again, I found a company called On Point came out. So called experts in Bryant. The tech was a very young guy, not that I'm an ageist but experience comes with years. After literally 15 mins he said it's too old and it needs to be replaced, there are no parts anymore and he can't find the issue. I believed him until I got the quote. You could buy a house somewhere in the Midwest for what they wanted. Stating we needed not only the unit but to modify pipes, pour a new pad, all kinds of new wiring, cut a hole in my plaster ceiling to accommodate the new coil on and on. It looked like a scam. Here comes the part about Jay. He had done work for me a few years ago with an issue I had with a wine cellar cooler and heat it was generating. He did an amazing job and so I called him. Not only did HE pick up the phone, but he had a break in his schedule and came out that afternoon. Not a week later, that day. Though that was lucky. He sourced the issue after really deep diving. Found a broken part, ordered it, yes it was available, two days later my A/C was fixed and is working perfectly for a fair price! He's honest, diligent and doesn't gouge because of your address. Not only that he's a really nice person! Thank you!!!

Jacob responded quickly and was able to come service our old wall heater. He explained everything…read moreto me, and answered all my pesky questions. Appreciate his straightforward way of communicating and everything has been working great since he came out!