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Montego Bay Marina

2.9 (11 reviews)
Open • 9:00 am - 7:00 pm

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2 years ago

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2 years ago

Excellent service! We rented a pontoon boat for a week-long family vacation and Montego Bay Marina made it easy! Thank you!!!

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8 years ago

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13 years ago

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Nemo Landing Marina - Nemo Landing Marina

Nemo Landing Marina

(6 reviews)

We rented a pontoon boat to take out with our family. We had 11 people in our family: 6 adults and…read more5 children. We were under capacity for both people on the boat and also for the weight limits. I also want to point out that the lake was not very busy and the water was pretty calm. We noticed immediately that the steering wheel pulled really bad and need to be oversteered to the left. While we were driving, we began to notice that the boat was leaning to one side and we were getting sprayed a lot on that side. We had two adults and two small children on the front section of the boat (we had tried to reposition weight several times because of the way that the boat was behaving). As we were behind another boat, we hit a a few waves that a pontoon should have easily been able to take. Water rushed over the front of the boat to the point that it seemed as if we were going to sink. Two of our kids went overboard and two parents had to jump in to make sure they didn't go under the boat. At some point during this, a piece of the aluminum trim on that side of the boat fell off. We also noticed that the pontoon on that side of the boat was dented. Needless to say, we drove back to the marina with some very scared kiddos and anxious/frustrated parents. At the dock, Jeff asked what happened and didn't allow us time to fully explain the situation before blaming us for having too many people in the front seats of the boat (2 women and 2 kids). He argued that this was operator error. We paid the full price for 8 hours of use (we were out for about 5 hours) for an already damaged pontoon. Jeff also informed us that we owed an extra $250 for the trim that fell off during this ordeal. He was extremely unprofessional and did not offer any concern about this incident, even though our kids left feeling unsafe and we talked to him about our concerns. As we were leaving, he was filling the boat up with gas, so I worry that this boat will be rented out again to some poor unsuspecting family and worse will occur. Do not rent from these people. They do not care about their customers, only about money.

We had the best day on our fishing pontoon! Everyone we encountered was so friendly. Would highly…read morerecommend!

Bucksaw Resort & Marina

Bucksaw Resort & Marina

(9 reviews)

The rooms are just adequate if you keep your expectations low, but the real frustration was…read moreCourtney S. at the front desk. She charged us $130 for a golf cart rental for our 2 day stay. Their website and our confirmation email clearly state that there is no charge. Had we known the price we absolutely would not have rented it. Courtney admitted the website needs to be updated, yet she deflected responsibility. She falsely claimed she had told us over the phone (a claim completely contradicted by the email), and bluntly refused to discuss it in person, saying, "No refunds, I'm not discussing this further, we are done here." Calling her a liar and a thief feels harsh, but something is off. Either her memory isn't sharp; she wasn't willing to own the mistake and made up a story; or she and the company are overcharging customers. If you value honesty, competent staff, or a business which honors clear agreements, I would strongly suggest looking for better accommodations elsewhere.

Super rude staff. Canceled over 24 hours in advance and was still charged one night. Asked them…read morewhy and they said it's actually not 24 hours it is whatever they want it to be even though it CLEARLY states in their own paperwork 24 hours. I'll get my money back with my credit card company but they lost a customer forever and we have stayed there many times. I won't recommend to friends anymore either. Just plain bad customer service.

Montego Bay Marina - marinas - Updated May 2026

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