Management is horrible! I continuously receive different information and never given a straight…read moreanswer. My brother and sister do not provide medical reports from Dr's visits nor give info. My Mom has dementia, doesn't eat good at all nor drinks enough water and it seems like this facility is only waiting for Mom to die so that they have another room to rent. I've asked management for a call back but never have received. Facility is definitely under staffed!

Caring caregivers, Active community. Responsive to residents and family's needs. Thank you, RPOK.read more

I can't speak to being a resident, but I can say that this business is menace to the neighborhood…read more Their maintenance people drop trash in the street, at one point there was what looked like sewage running all the way down the street every morning. They regularly have semis idling right outside mine and my neighbor's houses for hours per week. I asked them to have the trucks shut down due to my severe asthma. This was ignored. Any potential residents should understand that there is a ton of noise/back up beeps, idling trucks every day, all before 7am. To sum up, this company doesn't care about their neighbors and I'm concerned about how they may treat their residents.

We have friends who moved into the Highlands after the fires. They are very happy to be there,…read moresurrounded by a great staff and other residents. The only negative about living there for them seems to be the very limited washing and drying machines - only one per floor! So my friend has to plan a 4am trip during the week and avoid more crowded hours. That's way too few washers, and one was recently not working so the entire floor had to use another floor's machine. I think there is room for at least a second machine. If this could be changed, a 5 star would be appropriate from listening to them.

Clean, care quality is great. Physical therapy room is spacious and has other equipment. Office…read moreexperience is great and someone gets back to at a reasonable time.

My family was so incredibly happy with how my mom was taken care of at Villa Gardens. The nurses,…read moreaids, physical and occupational therapists and staff were so friendly and took such great care of my mom. My mom developed wonderful relationships with many of the people there who took care of her. She also loved that you could eat meals in the independent living restaurant and did that quite often.

one of the nicest facilities in Pasadena the staff is great and Andy the owner is fantastic super…read morenice and caring

If you are looking for a place for your loved one, look no more. Andy/owner, his wife, along with…read morehis caretakers provide the best experience for your loved one. I had the pleasure of working with Andy and his team and the passion they have for their residents is unmatched. I work with many owner/administrators and Andy and his team by far are the best I've ever encountered. I would absolutely recommend El Molino to anyone looking for the best care for your loved one.

Best in the business! I have vetted and selected several elder care facilities in Southern…read moreCalifornia for my mom over the last decade, and I've never seen one as extraordinary and professional in its quality of care as Con Carino. The owner is a gifted provider who hires carefully and offers the highest quality medical management and life quality for her clients. And she takes good care of their families, too. If you have a family member in need and there's an open spot, grab it! It's a rarity in today's care-giving community. You'll be forever grateful for their help. By Lori M.

I highly recommend Con Carino. I wish that I had been able to move my dad from his corporate…read moreassisted-living facility earlier. My dad was hospitalized for emergency surgery before he was able to move to Con Carino. Linda was very supportive throughout our decision-making process, then while he was in the hospital, and once he arrived at Con Carino. He was so happy once he got there--he looked around the room, which I had set up with his photos and other memorabilia, and said, "This is where I live now." Unfortunately, my dad didn't recover from his surgery and died a week after he got to Con Carino. When I was researching the care options, I knew that I wanted to have Linda's support for my dad and my family through his death--I just wish it hadn't happened so quickly. I can't speak highly enough about Linda and her staff and the facility.

Toured the property last week and was amazed how beautiful and friendly the property and staff are…read more And the food was so delicious! Definitely a wonderful place to visit loved ones in need of memory care! Tony Caracoza

Silverado Alhambra goes above and beyond for there residence…read more We had a very successful networking event adding additional resources to this amazing community. Jadelyn and Rochelle genuinely care about the quality they provide and we are so grateful

I just moved my dad from Las Vegas to the Oaks. After searching various places, I immediately fell…read morein love with the Oaks. It's a beautiful place and the people who work there are angels. My dad loves his new place and appreciates how nice everyone is there. They take such good care of him. And yes, their food is pretty darn good at their restaurant! I often eat there with my dad and also enjoy talking to the other residents too. If you or your loved one are looking for a fabulous independent living environment, with some support (daily check ins, weekly cleaning, meals, etc), I highly recommend the Oaks! Ask for Steven and Luis to get a tour!

My aunt recently moved out after being at The Oaks, collectively, for at least 4+years. The 5 stars…read moreare mainly due to Luis, the manager. He is so good with the residents (always made my aunt smile), was quick in his responses and was always willing to go the extra mile. The facility is 4 stars mainly because it's dated. And the food is 3.5 mainly because of the heavy-handed seasoning. Overall, the community is great. Thank you, staff, for all your hard work!

My husband's stepfather lived in Villa Gardens and so did his former mother-in-law. We knew it…read morewell. So when we had to look for a place for ourselves, this was the first place we looked. We liked it A lot. Enough that we tried to get in, but apparently we don't have enough money, so we didn't pass their means test. They gave us our money back, and we used it to move into another place in Pasadena.

My heart breaks to share that our beloved 98-year-old Grandpa Ken passed shortly after Andrew and I…read moremarried. Up until a month ago, Grandpa continued his daily routines of stretching, gardening, walking, exercising, socializing, driving, and investing in his stocks. The past month has been an emotional rollercoaster with Grandpa suffering from a fall fracturing his vertebra, a recent heart attack, and the discovery of aggressive cancer. Miraculously, we planned an intimate wedding at Grandpa's nursing facility within less than 24 hours of him being admitted. As our ring bearer, Grandpa held our family heirloom ring pillow Grandma Ginni (the same grandparent that passed in hospice at Villa Gardens in 2018) sewed for my mom's wedding in 1992. Before Grandpa passed, he signed our marriage license certificate as our witness. Although I'm brokenhearted Grandpa Ken couldn't get medically cleared to attend our larger wedding we've planned for 1.5 years on June 8, I'm grateful we could fulfill his dying wish to see his granddaughter married thanks to your wonderful staff including Irma!

A big thank you to Astoria's new Executive Director, Maria Quizon, and Maintenance Director, James…read more When I learned that residents were losing access to TV programming after 5 p.m., I brought the concern to Maria's attention. She listened, took it seriously, and worked with James to restore the programming for residents. This may seem like a small issue, but for many residents, evening television is an important source of enjoyment, comfort, and connection. I truly appreciate their responsiveness and willingness to act on resident concerns. Thank you, Maria and James, for your teamwork and for making resident quality of life a priority.

I've picked my mother up on several occasions where it is evident she is in respiratory distress…read more I've had to take her to the doctor and they've asked why the facility has allowed this to occur. Very recently, this occurred again and she ended up first in the emergency room, then was hospitalized for a couple of days. I have asked to speak with the director to inquire about staff protocols and whether or not a RN is on staff. She has not responded to either calls or emails. The actual staff working with my mother seem very caring. Management seems very lacking.

I first met Mauricio several years ago when I was looking for an assisted living facility for my…read moreuncle. Mauricio helped us understand what to look for, the kind of questions to ask and facilitated tours of several facilities. We ultimately decided on one that was my uncle's home until he passed away. Recently I reached out to Mauricio again for assistance with a friend who needed to find a place for her disabled husband. Mauricio connected her with Portia, one of the Golden Pathways advisors, who not only helped find a great residential board and care for my friend's husband, but also supported my friend thru the whole process and provided education and support to the the family as well. Mauricio and Portia provide professional and compassionate assistance. They are genuine in their desire to help, are knowledgeable about the many facilities in the area, and they go the extra mile. And a huge plus is that there is no cost for their assistance!. I have a lot of trust in Mauricio and the Golden Pathways team and recommend them to my friends who are looking for placement of their loved ones.

Golden pathways was a God send for my grandmother and my family during a difficult time. We had no…read moreidea where to start or what resources were available to her in finding placement. They were so gracious and informative. They were able to find placement for her quickly and effectively. Her placement was perfect and she is well cared for which is all we could have asked for!