I love going here. It's always our stop before vacation and always are. Stop as we go home. The…read moreemployees are always very nice. They will go above & beyond if they can

I now have oil draining out of my engine under the tailpipe that they in no way feel responsible…read morefor. You wanted to act like I was a joke, you and your group are the joke

Jared R, Roger B and team got me and my family back on the road home to Wisconsin after we blew a…read moretire getting off the interstate the night before. Right when they opened at 7:00 am Jared R got the process going and Roger B had my new tire ready super fast, we were back on the road around 7:25! Me and my family are so appreciative of Jared/Roger and the team for taking care of us so quickly, especially since I could tell they were already in for a busy Saturday with the amount of customers already showing up.

Came here for a simple tire change on my moms wheels. Just 4 wheels. Wouldn't have thought it would…read moretake too long. We dropped it off at 4:10 and left to run a few errands, I called at 5:05 and was told it would be ready in 45 minutes. They haven't even started on it because they couldn't find the key for the lugnuts and bolts on the tire. They waited 55 minutes doing nothing on the car, while the key was in the back in an obvious place where most are found. Got to walmart at 6:00 waited for a while when I saw the workers doing more work on a car that just came in than on my moms I called to check at 6:32 and they said that it would be another 15 minutes. All in all it took over 2 & a half hours and I am still waiting now at 6:43. Not a very good place to go. I spend my whole day waiting on them so my plans were ruined. They have no explanation for this either.

My overall experience with Northwest Georgia Automotive Inc has not been a good one. I like to…read moresupport small businesses in our area, but I will not be going back here. We bought a set of new tires here and they were unhelpful. The customer service is disappointing.

I have used Tire Quest ever since I had my first car at 16!!! I'm now 24 and drive from Rome, Ga…read morefor any and every car problem. not only are they quick to want to help, they look for the best deal they can get you!! It feels like I go to visit family when I get to see them!! Jesse can make anyone feel welcome! I would recommend to anyone and everyone!

Update: was cleaning my wheels today and found gouges in the paint that they tried to cover with…read moresharpie. Was originally quoted 30 mins for tire rotation & alignment since there was nobody at the store at the time. I noticed on the tire rotation they were doing it wrong for a 4WD truck. Then the Hispanic guy starts to argue with me, meanwhile his co-worker was googling. The end result, they were wrong and had to move the tires again. Two and a half hours later, I finally leave just for the steering wheel to be crooked while driving straight. Went right back & they re aligned it. Will not return here. Place is a joke. Much better options. Will work in a pinch though.

I went to this location while visiting family in the area because my rental car had a flat tire…read more Not only did they fix the tire in less than 30 minutes but they went the extra mile and didn't charge me because it was a rental and we were out of town! Kindness is alive and well at the Mavis in Calhoun, GA y'all.

Today, I felt valued as a paying customer. The wait was long, but the service made up for it. I…read moredidn't get the guy's name that was behind the counter this morning, but he was so nice to me. He answered all my questions without making me feel like I was bothering him. When it was finally my turn to pull into the Bay, Levi was very nice & knowledgeable. He dummied down everything for me when he took time to explain to me what was going on. & then Stephen backed up what Levi said with a little more detail. I am very appreciative of the team here today. Although, I travel this interstate a whole lot, this was my first visit & if I have the choice to come here again, I will NOT hesitate in doing so. Also, when I got in line to check out, it took some time, but that was because the one person in front of me was having a hard time. Not sure of the details, but to see how much Marie cared to try to help him had me in awe. She apologized that I had to wait, but I could never be mad at that. I love that y'all care enough about us drivers. I would most definitely rate this shop a 10 out of 10! #HappyTrucker

Man,props to the OGS Blake and John for coming through with the power steering fluid. Couldn't find…read moreanother one for miles with truck parking. Anytime I'm in the area I'm pulling through with them Jake's on high!!

Never again. I carried my Jeep there to simply replace single exhaust. They did not bolt the…read moreexhaust pipe to my brand new exhaust manifold they destroyed my manifold by welding the pipe directly to it. Manifolds are made with a mating flange and studs for a reason.

Called them at 8:30 am to replace my flat on my spare tire on my trailer by 9:15 I was on the road…read moreheading on my final leg to my destination. They were also nice enough to check my axels looking for cracks etc. they gave me the thumbs up also topped off all my air in my tires.

Excellent Car Repair and Service…read more.. I can't say enough about this place. Run by an honest mechanic who does excellent work and charges a fair price. Can't ask for more than that. Our family has been using them for years and recommend them highly. Repairs done by JC's for us.. Fuel Injectors Struts Master Cylinder for Clutch Clutch Replaced Engine A lot of other stuff..

I needed help with a belt replacement. The technician showed up on time and did a fabulous job! I…read morerecommend this service provider to anyone who needs engine repair done well and at a fair price. I look forward to having him work on my vehicle in the near future.

From the owner: Skip the towing fees! Whether you are at home or stuck in town, we come to you!read more