Otto and his crew were fantastic! Great customer service and great pricing! Would definitely…read morerecommend Budget Granite and Stone!

Otto is very knowledgeable and fun to work with. I found their prices to be similar to others,…read morehowever, but working with with Otto would be a plus.

Custom Touch Granite LLC - Quality, Integrity, and Exceptional Service…read more My wife and I recently decided to update our kitchen countertop with a beautiful natural stone, Quartzite. Before finding Custom Touch Granite LLC, we first visited ProGranite Surfaces LLC to explore our options. Initially, a helpful lady at ProGranite Surfaces described where to see the slabs and even made recommendations on which warehouse to visit. We selected three stunning quartzite slabs, and my wife returned to ProGranite Surfaces LLC with the paperwork to discuss our choice and get a quote. Unfortunately, our experience there was disappointing. The customer service representative not only overpriced the stone--quoting us an astonishing $80,000 including installation--but also treated my wife in a manner that was far from professional or courteous. He made assumptions without proper communication and did not demonstrate the level of respect we expected. While I don't blame the company as a whole, it's clear that individual actions can deeply impact a business's reputation. I hope the management pays attention to who represents their company on the front lines. Feeling discouraged, my wife turned to Google and found Custom Touch Granite LLC. She visited them in person, bringing along the same paperwork she had shown to ProGranite Surfaces LLC. The difference in service was immediately apparent. The team at Custom Touch Granite was respectful, honest, and transparent from the very beginning. They called the warehouse in front of my wife to confirm the cost of the material and provided a fair and reasonable estimate for both the stone and installation--including a free bathroom sink. Impressed by their integrity and straightforward approach, we didn't feel the need to shop around with other contractors. We trusted Custom Touch Granite at face value, and they did not disappoint us at any stage of the process. From the initial customer service to the precise measurements and expert installation, every member of their team demonstrated professionalism, skill, and a genuine commitment to quality. When a minor issue was discovered, they responded promptly and resolved it without hesitation. Their service truly went above and beyond our expectations. If you're considering updating your kitchen, fireplace, or bathroom countertops, you can't go wrong with Custom Touch Granite LLC. Their quality-minded approach, combined with integrity and full customer service, sets them apart. We wholeheartedly recommend them and believe they deserve a gold star for their outstanding work.

Great spot they helped me with a granite countertop I had already. It needed one of the rough flat…read moresides to be shaped to a bullnose and polished to match the rest of the already done countertop. Most places were really expensive! When I came here they were happy to help and did my work in a couple days and was half the price of competitors. I would recommend this place! I also reached back out to ask for advice on how to remove a couple scratches and they again were happy to help and gave me good advice I used at my house! Sometimes your best friend is the right color Sharpie! Thanks for the help!

Very good quality, professionally ran, a goto place to check out before you start your remodel,…read morealso good value.

This is the 2nd kitchen countertop we have had Bryan and his crew install. We knew his prices were…read moregreat. We love the design we chose. Bryan's crew installed the Quartz right before the holidays and did an excellent job. (Even matching the design to run up the back splash behind the sink). They ask the right questions, give good advice and if there is a problem, they are there to fix it. When I found a small mar on the countertop, I just called Chip, sent a picture and Chip sent the crew right out to fix the mar. The countertops are beautiful!

They had slabs on site, and we were able to pick the one they installed in our kitchen, knowing…read moreexactly what it looked like, unlike going to a big box store and picking off a 4-inch square. They did an amazing job cutting it, and we have no seams. The workers were professional, on time, and even fit us in on a Saturday. We couldn't be happier, it turned out beautiful!

We are so pleased with the entire experience. The salesperson (Daianna?) was so patient and…read morehelpful. The samples were great for allowing us to choose the final product. The rep who measured the kitchen was patient and able to answer all of my wife's questions. There were many questions. Installation was flawless. The two guys showed up, took a look at the kitchen, and went right to work. They were on time and took great care to cover the floors. The install took about two hours. They left the house without a trace of dirt or dust. The only way you would know they were there was the beautiful countertops. We recommend them highly.

They did a great job on all aspects of our new bathroom. Eric was upfront about everything, helped…read morecorrect quickly a small issue that occurred, and all of the men in our house were respectful, helpful, and did a great job! We would highly recommend this company!!

these guys have very poor service, they promised and did not do it on time, poor quality of work,…read morethe silicone is not very nicely made in places. I do not recommend contacting this company.

I had a good beginning with Avrio and several of their employees rescued them from a one star…read morereview! I had a remanant made into counteer for my bathroom. As scheduled, plumber came and removed old plumbing. Several hours later (with no communication when they were coming) the counte guy came and found that the sinks I had ordered from them were not on the truck. He spent about 15 minutes and in that time I called Carly who was my sales contact there, and she said that the sinks had not arrived and apparently Justine who was the project manager didn't do her job and checked to see all was in order for the next day, or rescheduled my job when I spoke to her the day before to find out arrival time. Very sloppy. Carly was gracious and explained everything and it wasn't her fault but she understood customer service! What saved the day is one of their employees went and picked up the sinks, and brought them from south Seattle to Shoreline. The installer, Daniel, stayed during that time and installed the counters with sinks. By now it is about 5:30 or later. The plumber who had been told by myself and Carly that he didn't need to come because of the snafu came from home to install the sinks and wasn't done until 8:30 pm that night (Friday night at that!). Val, and Daniel were wonderful but really shouldn't have had to shoulder the brunt of this late work because somebody else didn't do her job. I may go to them again for kitchen counters but will be wary.... 11/3/20- Update- I was contacted by the owner and he was a good listener about the issue, and I felt he really heard me. I will update this review to a 4 star based on his effort as I appreciate owners that really care.

Unfortunately this company is not only very misleading but extremely incompetent. Rachel is their…read morepoint of contact and you have to be careful because she will tell you they can do something without actually verifying. Also poor communication. The owner Sergiu is also very flaky and once they get your money, will go mia. They mentioned they could resurface our granite countertops and when they sent their crew there, the countertops still looked bad and the crew said they're not able to do such a thing. Rachel acknowledged the mixup and her mistake but stated they would not give us our money back even though that was not the intended job we hired them for. Same for Sergiu, no communication. I would look elsewhere since they will tell you what you want to hear to get a job.

From start to finish, our experience with Vlad and his team was great…read more Vlad is very knowledgeable in his field, is solution driven, and is a consummate professional. Not to mention how well he listened to our issues and concerns and helped put us at ease. He and his team were kind, courteous and very respectful of our home. We would recommend Vlad and Absolute GM to any and all who need stonework done for your home's interior and exterior applications.

Absolutely great service. Second time we have contracted our kitchen counters to Vlad - excellent…read moreservice, detailed work. Very happy with the work.

I had such a great experience I felt the need to share it. I was referred by a friend who also had…read morea great experience and felt that I should check out Priceless for my upcoming home remodel. I was helped by the sales manager Dave, very friendly and knowledgeable about what I was looking for. He walked me around to several different slabs of granite and was very mindful of my budget and style I was looking for. He helped me pick out the perfect granite! My second great experience came when it was being installed. It came on time and the installers were very friendly and knowledgeable as well. Everything went in flawless and looks better then I had imagined. Buying Granite (and as much of it as I did) is a big deal financially and will be in the home for many years to come. Priceless Granite made the experience stress free and I couldn't be more happier that I went with my friends recommendation. Thank you Priceless!

I used Priceless Granite many years ago when they first opened . We moved out of state and recently…read moremoved back and have an older house, we are remodeling. I was so Happy to see they are still here! Everyone we worked with was absolutely amazing . Great quality with a great selection to Pick from . Between ordering the slab, measuring the template and installation it was a matter of only a few weeks and it looks beautiful. I will certainly be coming back when we start our kitchen remodel. I highly recommend them you won't be disappointed.