Dr. Masiello manipulated my right hand for one minute, and the arthritis in my thumb has been 50%…read morebetter.

I didn't even get to see this doctor after his extremely rude receptionist cancelled my appt…read moreaccidentally and blamed me for it despite receiving email confirmations which I provided as proof. The receptionist blamed me, was condescending and rude, and insisted on fighting instead of just saying sorry for the inconvenience. Horrible customer service, especially for a new customer that was recommended to him by an existing patient. Then she called me back again to explain what happened, and I asked her if I could call her back since I was on the phone with my doctor. She didn't care and continued to keep talking twice because her time was more important than mine. I called her back only to be blamed yet again, and then received the following email today. I spoke with the doctor about our telephone conversation on Monday, September 21, 2020 and he feels that it is best not to see you as a patient in this office. We have cancelled your appointment and refunded your $50.00 deposit. The doctor doesn't even know my side of the story but cancelled this appt regardless. I also called to clarify these multiple appts I had in my calendar, and no one called me back in several days. It's a shame his receptionist treats patients with major health issues like this instead of treating them with compassion. I will definitely let my wellness practitioner know who recommended him highly to me about this horrible experience.

This man is an amazing doctor. He not only diagnosed a pretty serious sinus problem I suffered from…read morefor some time but he surgically corrected it in May 2022. So if you need an ENT schedule an appointment with this doctor and his practice. He is not only a great doctor and surgeon but he is caring and sincere. Thank you Dr. KOKLER again and again. N B.

Unhygienic Office and Unprofessional Staff -- Avoid at All Costs…read more If you value cleanliness, professionalism, or basic human decency, stay far away from this medical office. The facility was visibly dirty -- floors unswept, dust in patient areas, and exam rooms that looked like they hadn't been appropriately sanitized between visits. In a medical environment, that's unacceptable and borderline dangerous. The staff was rude, dismissive, and clearly uninterested in patient care. I witnessed front desk personnel rolling their eyes at patient questions, ignoring phone calls, and openly complaining about their jobs. Even worse, the owners themselves seemed just as indifferent and combative when concerns were raised--more concerned with defending bad behavior than fixing it. This isn't just a bad experience -- it's a warning sign. A medical office that treats its patients and facility this poorly shouldn't be operating. There are far better, safer options nearby.

I called for an appointment with Dr. Bard (who I had seen on previous occasions) based on a…read morerecommendation from my PCP. He said I had a polyp on in inside tip of my nose which should be removed. I specified that when I made my appointment. Dr. Bard told me he had no time to do this tiny procedure and directed me to payment which I told him I wold not do. Rudely, he told me "Yes you will". I called my insurance company and told them not to pay. They acknowledged. I found Dr, Bard to be very rude and I will never visit this ENT office again

Doctor Chervin is great I have been going there for years , his staff are always smilingread more

I had great appointment with Dr.chervin. He took me last minute and was very patient and nice…read more Definitely recommend.

My son in law had a serious abscess on his tonsil,…read morerecently. I called this practice and a wonderful lady named Erin answered. She was incredibly empathetic. I couldn't believe she got him THAT DAY. She completely understood the severity. The swelling was extremely painful, until he saw Dr.Dov Bloch. Dr. Bloch is exceptional in every way. He immediately did what the Emergency Room couldn't. He made an incision to drain it, and saw him twice more and now he is fine! Dr. Bloch also cleans my ears and has never hurt me. The quality of care with him is exceptional. Also my office experience on the phone was seamless. This is a unique practice where they have the likelihood of a desired health outcome. My whole family is grateful.

This place use to be a great place to go, years ago. Everyone in the office had a not want to be…read morethere attitude. Doctors walking in a daze. At least the one I had. Desk lady had a tude. I had to make an appointment for the allergy place but first I had to walk cross the lot to pay a bill and come back by 4 to schedule. Very non customer service driven office. The other locations are much nicer and friendlier. This place has got to do better.... Done

Tried to make an appointment, But the lady who answered the phone would not make one unless I had…read moremy medical insurance cards in my hand so I can give her the information. I asked again can I make the appointment please.. then bring my cards with me.. no.. cards no appointments. Looking for another Doctor.

I had chronic sinus and ear infections for years. I went to Dr. Fishman and he cleared up my…read moreinfections and allowed me to breathe easier again! Wonderful practice.

Poor customer service. Sends bills via text messages. Really? Who would not think that it's a…read morescam? Doesn't return calls.

There haven't been many times throughout my life that a Doctors office have given me or my family…read moresuch wonderful treatment. We had an appointment that I missed bc I woke up late, I called to see if they would still see us unfortunately the Dr. Was tightly booked but I was able to get an appointment with the APRN (his nurse-Debi) just a few hours later she was attentive kind concerned and explained everything, that my son who's 17 is going thru bc of his ear infections. A condition he has had since birth. This is our 1st time with this Dr. And wished we had him years ago. He was given a hearing test, Ears checked through a microscope and that's how this visit was everything for me felt like it was done using a microscope. I'd also like to mention Terry the nurse she was the exact same way with my son. Concerned and patient in talking with us. I know there's not a better Dr. Specialist office out there! If you are lucky to have an appointment with them u will understand why I praise these 2 ladies the way I have.

Dr. Cigno took care of me for several years. He is as thorough and amazing as they get…read more He has since moved on to focus on high level personal medicine. Should you select to become his patient you are making an excellent choice.

From the owner: Dr. Thomas V Cigno Family Medicine and General Practice…read more Dr. Thomas V Cigno Family Medicine and General Practice