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    Monroe Jeffrey MD

    1.0 (2 reviews)

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    6 years ago

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    Domenick J Masiello, DO - Holistic Family Medicine - Dr. Dom

    Domenick J Masiello, DO - Holistic Family Medicine

    4.4(19 reviews)
    2.1 mi

    Dr. Masiello manipulated my right hand for one minute, and the arthritis in my thumb has been 50%…read morebetter.

    I didn't even get to see this doctor after his extremely rude receptionist cancelled my appt…read moreaccidentally and blamed me for it despite receiving email confirmations which I provided as proof. The receptionist blamed me, was condescending and rude, and insisted on fighting instead of just saying sorry for the inconvenience. Horrible customer service, especially for a new customer that was recommended to him by an existing patient. Then she called me back again to explain what happened, and I asked her if I could call her back since I was on the phone with my doctor. She didn't care and continued to keep talking twice because her time was more important than mine. I called her back only to be blamed yet again, and then received the following email today. I spoke with the doctor about our telephone conversation on Monday, September 21, 2020 and he feels that it is best not to see you as a patient in this office. We have cancelled your appointment and refunded your $50.00 deposit. The doctor doesn't even know my side of the story but cancelled this appt regardless. I also called to clarify these multiple appts I had in my calendar, and no one called me back in several days. It's a shame his receptionist treats patients with major health issues like this instead of treating them with compassion. I will definitely let my wellness practitioner know who recommended him highly to me about this horrible experience.

    Advanced Specialty Care - Dr. Jay Klarsfeld, Otolaryngologist,  discussing a diagnosis with a patient.

    Advanced Specialty Care

    2.0(22 reviews)
    7.6 mi

    Unhygienic Office and Unprofessional Staff -- Avoid at All Costs…read more If you value cleanliness, professionalism, or basic human decency, stay far away from this medical office. The facility was visibly dirty -- floors unswept, dust in patient areas, and exam rooms that looked like they hadn't been appropriately sanitized between visits. In a medical environment, that's unacceptable and borderline dangerous. The staff was rude, dismissive, and clearly uninterested in patient care. I witnessed front desk personnel rolling their eyes at patient questions, ignoring phone calls, and openly complaining about their jobs. Even worse, the owners themselves seemed just as indifferent and combative when concerns were raised--more concerned with defending bad behavior than fixing it. This isn't just a bad experience -- it's a warning sign. A medical office that treats its patients and facility this poorly shouldn't be operating. There are far better, safer options nearby.

    I called for an appointment with Dr. Bard (who I had seen on previous occasions) based on a…read morerecommendation from my PCP. He said I had a polyp on in inside tip of my nose which should be removed. I specified that when I made my appointment. Dr. Bard told me he had no time to do this tiny procedure and directed me to payment which I told him I wold not do. Rudely, he told me "Yes you will". I called my insurance company and told them not to pay. They acknowledged. I found Dr, Bard to be very rude and I will never visit this ENT office again

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    Advanced Specialty Care - Dr. Sohel Islam with a patient.  Dr. Islam is a Cosmetic, Plastic, Reconstructive and Hand surgeon.

    Dr. Sohel Islam with a patient. Dr. Islam is a Cosmetic, Plastic, Reconstructive and Hand surgeon.

    Advanced Specialty Care
    Advanced Specialty Care - Dr. Joseph Gordon, General Surgery, talking to a patient.

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    Dr. Joseph Gordon, General Surgery, talking to a patient.

    Monroe Jeffrey MD - earnosethroat - Updated May 2026

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