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    Cigno, Thomas V, MD

    5.0 (1 review)
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    11 years ago

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    Maki Wendy M MD

    Maki Wendy M MD

    3.2(9 reviews)
    0.2 mi

    Very poor experience with this physician. She refused to prescribe a very basic pain management…read moremedication, for absolutely no reason. She said she was going to move or retire, so I suspect her personal or professional problems were reflected on her patients. Very unprofessional.

    I agree with Cornelia and Christine. I had another doctor there who left so I was also stuck with…read morethis doctor, and at first when it was just a small thing say like a cold, or a mosquito bite well, it was simple. But once I needed moral support, understanding, and gentle care, forget it. She is condescending, old fashioned to the point of paranoia, as in, not open to any suggestions or what you see your needs are, narrow-minded and in the end it she was being I felt really rude, to me. Awfully uncomfortable. I am NEVER EVER going back. I prefer to suffer anxiety occasionally than to be in front of someone with such little feelings for us the patients. We are not a number, we are a person with feelings. I understand that the world is full of drug problems, but some of us are just regular people, who need occasional help, for occasional general anxiety. I will go back to homeopathic medicines before I am encountered one more time but the ruthlessness and coldness of some Western medicine doctors. I anyone knows a good, nice, caring doctor please let me know. (Oh, and by the way, I have been going to this office for more than 19 years, and because of COVID I didn't go back in 3 years, I don't have insurance and they charged $290 because they said "I was a new patient" - very frustrating. I said what about COVID? We were all on lock down, and they said, that does not count..) Not very nice. At all.

    Domenick J Masiello, DO - Holistic Family Medicine - Dr. Dom

    Domenick J Masiello, DO - Holistic Family Medicine

    4.4(19 reviews)
    0.1 mi

    Dr. Masiello manipulated my right hand for one minute, and the arthritis in my thumb has been 50%…read morebetter.

    I didn't even get to see this doctor after his extremely rude receptionist cancelled my appt…read moreaccidentally and blamed me for it despite receiving email confirmations which I provided as proof. The receptionist blamed me, was condescending and rude, and insisted on fighting instead of just saying sorry for the inconvenience. Horrible customer service, especially for a new customer that was recommended to him by an existing patient. Then she called me back again to explain what happened, and I asked her if I could call her back since I was on the phone with my doctor. She didn't care and continued to keep talking twice because her time was more important than mine. I called her back only to be blamed yet again, and then received the following email today. I spoke with the doctor about our telephone conversation on Monday, September 21, 2020 and he feels that it is best not to see you as a patient in this office. We have cancelled your appointment and refunded your $50.00 deposit. The doctor doesn't even know my side of the story but cancelled this appt regardless. I also called to clarify these multiple appts I had in my calendar, and no one called me back in several days. It's a shame his receptionist treats patients with major health issues like this instead of treating them with compassion. I will definitely let my wellness practitioner know who recommended him highly to me about this horrible experience.

    Yale New Haven Health Urgent Care - Located at 10 South Street in Ridgefield, CT

    Yale New Haven Health Urgent Care

    3.0(49 reviews)
    0.0 mi

    This is the third time I was there in the last month with my Mom who was in a ton of pain. They are…read moreuseless and don't really care!!! Horrible.. I think the only thing they know how to do is put a bandaid on if you have a boo boo!! Terrible. Lady we had tonight just kept repeating the same thing over and over like I was an idiot but wouldn't prescribe anything for my Moms pain. What can you do there??!

    Soooo I have a PCP in Wilton but, of course, I let what I thought was a cold get wildly out of…read morecontrol after 16 days (yeah.. I know, Mom), and ended up having to come here on the Monday of a holiday weekend because my PCP was closed. I was prepared for the typical Urgent Care Nightmare experience of a packed waiting room of screaming, sick babies, and adults acting like screaming, sick babies. FAR FROM IT! It was easy, clean, not busy, was able to see Christine, a Physician's Assistant, who was wonderful and lovely and all of the positive adjectives. I had a prescription sent to CVS that was ready by the time I got there, they took my insurance with no issue, and door-to-door, I was in and out in 35 minutes. I removed one star because, I had made an online appointment for 1:45, the first available. I arrived at 1 and the front desk gal told me I had to wait until the 1:15 and the 1:30 arrived to be seen. Again, I was the only one in the waiting room and those two people hasn't even arrived yet. So I sat there, alone amongst the free bottles of water and snacks (an incredibly kind touch) on my own for 10 minutes before they called me back. Otherwise, 10/10. Antibiotics started working immediately and I felt considerably better the next morning. Moral of the story: Don't let a cold turn into a raging sinus infection and Pneumonia but, if you are a dummy like me and you do, this place is clutch.

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    Yale New Haven Health Urgent Care - Waiting area at Urgent Care

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    Waiting area at Urgent Care

    Cigno, Thomas V, MD - physicians - Updated May 2026

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