Ashely did my hair for my graduation. I have incredibly curly hair and I usually wear it natural, however, under my graduation cap I was sure that would make me look like a cockier spaniel. Now, curly hair takes an incredibly long time to straighten. Ashley took the time to straighten my hair and then curl it perfectly. She put an incredible amount of spray and cream to make sure it would not frizz in the humidity. I have to say, it looked great. What really stood out to me was the fact that I was treated like a valued customer. She made sure she knew exactly what I wanted and then tried to recreate it. I am very happy with the experience. I will be going back. read more

I run a list of recommended businesses in the SMTX / NB area, and have received a number of complaints about this salon. The most recent is one where the salon overcharged a client, and refused to refund the error, instead wanting to offer a credit for future use with the client's hair stylist. The client's hair stylist left for another salon and Monroe Salon refused to honor their commitment. Instead they offered a 50% refund of the amount THEY overcharged! Unbelievable! I'm removing them from our recommended list, and hope they reevaluate their shady business practices. read more

Very disappointing experience with Monroe Hair Studio. I was overcharged $55 on my credit card during a visit. Instead of voiding the incorrect transaction and charging the correct amount, Monroe Hair Studio asked me to accept a $55 credit toward my next appointment. I agreed to that arrangement because I trusted the salon to honor what they had offered to resolve their billing error. Before I could use the credit, my stylist left Monroe and moved to another salon. I then contacted Monroe and asked for the $55 to be refunded. They refused. To be clear, this was not a coupon, promotion, gift card, or discretionary salon credit. It was $55 that I had been overcharged and paid to the salon. The $55 credit was the salon's proposed way of correcting that overcharge. I find it extremely disappointing that Monroe would agree to a resolution when the billing mistake occurred, but then refuse to honor it simply because my stylist subsequently left the salon. Now the owner is saying I was not overcharged. This is absolutely not the truth. Not only is she unethical, she is a liar. Businesses make mistakes. What matters is how they handle those mistakes. In this situation, Monroe Hair Studio had an opportunity to do the right thing and chose not to. Now the owner is even resorting to lies to save face when the situation is made public. I would encourage anyone using this salon to carefully check their receipt and credit card charge before leaving. read more

Brittany did such a great job on my hair! It was a beautiful updo for my wedding. I was running late, and she still was able to get me out of there before expected time. She was able to bring my vision to life perfectly and I loved it!! read more

Monroe Hair Studio - Hair Salons Near Me - San Marcos, Texas

I cannot recommend this place more!!! I went from a having dark brown hair to pink and o blue to just plain ruined hair! My stylist, Brittney, has taken my hair from complete disaster to amazing! It's blonder than I thought it could get, and every haircut I get from her is amazing! U know it's good when u drive home in a rush so u can look at urself and flip ur hair back and forth!!!! U won't regret coming here! Ask for Britney, but honestly I've seen them all work and they ROCK!! read more

Monroe Hair Studio - Hair Salons Near Me - San Marcos, Texas

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I am shocked by the lack of care, professionalism, and integrity at this salon. I got a balayage hair color done with stylist Alexa Hughes and I went in twice, because the first time she did not give me what I asked for which was much blonder than the result, and when I went in a second time and spent a total of seven hours at the salon I still did not get what I asked for and this is the result.. My hair is completely botched, and uneven. The worst part is this was for my wedding day. I have reached out to Alexa and the manager and no one has gotten back to me. I am left feeling extremely embarrassed and robbed. Please reconsider using this salon, with the lack of response and care, I would most certainly not trust this salon again read more

Monroe Hair Studio - Horrible "balayage" job - Hair Salons Near Me - San Marcos, Texas

Complete nightmare. 1st appointment with Paloma. Showed her inspiration pic as shown below. Left BLONDE with barely any no root showing. Roots were orange and there was a dark brown ring around the bottom of my hair. No blending. Paloma no longer works there. 2nd appointment with Brittany. Super grateful she volunteered to fix me up. Left happy until I got home to find that my right side was so much lighter than left. Texted Brittany photos and told me to come in this week to fix it (again) Straightened my hair for the first time to find patches that made me look like a cheetah. Called and explained situation. Decided to come in with my friend before we went to lunch to see if it would be worth fixing it at Monroe before waiting all day to come at 6pm. Explained what I was seeing, friend simply mentioned I could not wear my hair up in a pony tail. Brittany immediately got defensive and said "i'm not dealing with you coming at me like that" and pointed at both of us. Keep in mind I texted Brittany and she was fully aware of me coming in to fix it. No rude tones used as I should have been rude considering this was my 3rd time coming in. Took me to the back, I was balling my eyes out as the manager was on the phone and both her and Brittany seemed appalled that I came in with my friend for moral support. They made me feel like I was an inconvenience. Told Brittany that I wasnt coming at her but she does need to understand my frustration. Both assumed I thought I was insulting their work and calling them bad stylists. Clearly if I thought that, I wouldn't have trusted them to fix it. I was told that my hair did not take to the color. made me explain every single dying experience in attempt to blame this on another salon. told me they could "add in shading" with some type of bonding serum to even everything out. Manager asked Brittany if she was okay with helping me out today at 6pm because she was concerned about her "working late and not sleeping much since she has been working long hours." I felt she would rush this and made me feel uncomfortable about trusting her to touch my hair again. After being treated like trash, decided I will never be going back. Super unprofessional and rude after me being so understanding and trying to work with them. Spent a total of 10 hours there and a total of $300. read more

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Tatum was absolutely amazing. She works fast and the results are amazing. She knows what she is doing, so just trust her. Definitely will be going back! read more

I ditto the last review about the absolute lack of integrity, professionalism, and care, save yourself and your hair, do not go to this salon! Alexa was 20 minutes late, she did not listen to anything I asked for, she completely ruined my hair. She colored it something similar to her hair color, not mine and left all the dye on my face. I looked like someone had dumped shoe polish on my head and face, awful. The worst part is after contacting the salon no one responded, not one person at that salon cared enough to even call back or make an attempt for resolution. I have since learned the main stylists left this studio and opened another salon right before my visit, the remaining stylist there are trainees. It has been one month still zero response therefore I feel my only option is to write a review in hopes to prevent this from happening to another unsuspecting client. Save your money and save your hair, I do not recommend patronize this establishment!!!! read more

Chelsea is the blonde queen! Idk how she was able to make my hair go from a 0 to a 10, but she did it in one sitting! It feels and looks amazing. I want that ash-blonde look and she made sure I got to it. I'll just have to go again in about 6-8 weeks to get it even lighter. But I'd say it's pretty much perfect as it is now. We didn't want to damage my hair too much on its first treatment since I came in with light/medium brunette hair. I'll definitely continue to go to her to reach my hair goals. The other stylist there are great too from what I've seen. Their customers always have beautiful hair by the end of their appointment. I love this place and their atmosphere. 10/10, would recommend. read more

Monroe Hair Studio - My hair after seeing Chelsea - Hair Salons Near Me - San Marcos, Texas

I love the hair cut Julia gave me , she's so sweet and really listens to what I wanted done. Thank you Julia

Julia is amazing!!! Made an appt online which was super easy and user friendly. She knew exactly what to do to get the color I wanted!!! She also cut my hair (which I needed) even though I didn't add that for my appt! Found my new stylist!!! read more

Monroe Hair Studio - Ash blonde hair!!! - Hair Salons Near Me - San Marcos, Texas

Monroe Hair Studio has temporarily moved to their sister spa, Olivia Presley, on old Ranch Road 12, while the downtown location on the square gets a facelift. I had an appointment with Brittany and once again, it was five stars worth of great. Everyone who works in these two groups seems to sincerely love what they do, and the energy in the studio is magical. Of course Brittany is a rock star when it comes to hair color and cut, and I felt like a million dollars when I walked out. Oh, and I do sometimes cut my own bangs with the kitchen scissors between appointments, and she does not even berate me for it! She repairs my feeble attempts. A trip to Monroe is better than a margarita or a visit with the psychiatrist! Or both! Thanks, Ladies. read more

Monroe Salon is the best in San Marcos! Jennifer is a true hair artist! I have been to every Salon from San Antonio to Austin. The ambiance of the salon is great with the nicest hair stylists you'll ever meet. Excellent customer service, cleanliness is on point, prices are great for the quality of work. I can't rave enough about Jennifer. She is professional and extremely knowledgeable in her field. She is an exceptionally talented color expert! Thank you so much for making my color and cut a true work of art! read more

I needed a quick fix for my hair and they scheduled me the next day, very convenient. I showed Jessica the photo of what I wanted multiple times before we got started and explained many times that I needed more of a blend of color, so there wouldn't be so much contrast between the top and bottom of the back color. I'm not sure if it's because she was too busy texting, didn't know what she was doing, or was upset that I had short hair, but she did not deliver. The cut is sloppy and not like the photo I showed her. The color in the front/top looks great, but the bottom in still so dark there's a line between the top and bottom, exactly what I'd said multiple times I didn't want. When I got home and realized this, I sent her photos and called the salon. She told me there was nothing that could be done, but would get more of what I want the next time I come in. She never followed up with me, and neither did a manager. This salon is not one that cares about its clients. They do not pay attention to what you want, and will not go out of the way for you. The atmosphere was not welcoming, with the stylists gossiping loudly between themselves and the receptionist, even with a client in the chair. Very unprofessional. If you care about your hairstyle at all, go somewhere else. read more

Brittany is so talented and so nice! Whatever your hair needs, she can do it. You won't be disappointed! My silver transition is gorgeous! read more

I've been getting my hair done by Lanna before she opened Monroe - and still continue to do so many years later. I drive there from Austin every quarter and always leave satisfied. She's knows just how I like my hair and I enjoy spending time in her chair. read more

Brittany is a color wizard. I went to her to help me transition from dyed-dark, long hair to a natural gray/silver (which is was what I had been covering for way too long.) Using highlights, she gave me a natural-looking head of gray/silver hair. I didn't know that so much could be accomplished in one visit. I was afraid that this level of color processing would dry out my hair, but it didn't. My hair is healthy and age-appropriate. Thank you Brittany! read more

Second time here. 1st time Brittany was a wizard with my daughter's cut so I came back to have mine cut. Ashlee did a beautiful job with my hair and I'm definitely coming back! read more

First time here and I will be returning! Got my hair cut and colored by Jenifer M! She was super friendly and very knowledgeable at what she does. I'd recommend her when selecting a stylist. read more

I went to Texas State for 4 years and for the last 2 of those years, Lindsey cut my hair beautifully. I live in Dallas now, and every time I'm in need of a chop I seriously consider a roadtrip to San Marcos so she can cut my hair again! Really might have to make the trip next time - it would be worth it. Centrally located with a great atmosphere and competitive pricing for the area. Go go go!!! read more

I've been coming here for years. Even after I moved from San Marcos is still drive up here just because this place is so awesome. So many talented and friendly stylists with very fair pricing. Abby has done my hair for years and I always leave so happy with the result. I always recommend Monroe to everyone! read more

I don't understand how no one is criticizing how badly it is to get one's hair washed and rinsed. I am a short woman. However, I have never been to a salon where I had to get into a birthing position; force my body upwards to reach the sink to have my hair washed and rinsed. Note: chair was attached to the sink and did not allow for adjustments. Dirty brushes are a problem as well. read more

This salon was referred by a friend.......I went in and met the owner, Lanna, who my appointment was with. I have to say the staff was friendly, professional and busy! I have never had such a great experience at a hair salon. I asked for prices for services and she told me exactly what it would cost, and was very reasonable! I wanted more se than I originally booked and luckily she had time! I had my hair colored to conceal highlights that were growing out, a cut, shampoo and style. The color was perfect!! And it completely conditioned my hair! I was amazed! If you have not tried this salon, I highly recommend it!! All the stylist are equally as good.....everyone that left seemed happy and looked great! I live in New Braunfels. And it's worth the drive. I've found my hair place! read more

I've never had my hair done before when I came in so I didn't really know exactly what I wanted. I had Jessica and she was amazing! I wanted to go blonder and showed her some pictures. She took her time and it looks great! I've already gotten so many compliments on it! read more

Oh how I love and miss this place. Jessica is my go-to hair girl. I get so many compliments when she does my blonde it's unreal. I moved from San Marcos to Austin, and I still drove the extra miles to come to Jess. Now I live in Houston, and I'm figuring out how I can drive the extra miles to see her for my hair again. She even comes in when she isn't feeling well and that says something about her work ethic. Plus the price can't be beat. My absolute favorite hair salon hands down. read more

I'm just a dude, but this friendly staff does an amazing job. I have a simple hair cut that surprisingly seems hard to do right. I have tried everybody and there are two saloons I will let cut my hair and Monroe is one of them....I also have to add I have paid way more for way worse, the price is better the great!! read more

I went to Mackenzie when she was still at the salon. She was nice and cut my hair perfectly, I was just extremely uncomfortable listening to how the girls talked about how drunk they got the night before. I would rather not hear about how hungover you are and how much you drank while you're holding scissors to my hair; it was extremely unprofessional! All in all though, they know what they're doing so i'll def be back. read more

I recently moved back to Texas from Atlanta, Georgia, and finding someone new to do my hair is something I dread and fear. Lanna totally put me at ease, she booked extra time since this was my first visit. From the moment I walked in and until the moment I walked out, I felt comfortable. My color, highlights and cut were spot on, and her prices are very reasonable. I am so relieved to find my new go to place! read more

If zero stars was an acceptable review that is what I would leave. Not only was my service a ORANGE disaster but the service of the salon is unacceptable as well. I have called 4 times with no answer, once when I left my name and number with no call back, and another when they hung up on me and called back saying they didn't mean to. The first time I went in prior to my appointment Lana was very sweet and got me in with Jessica on short notice. Booking that appointment was a huge mistake. My natural hair color is light brunette but I have always been blonde. I asked for a more natural look between blonde and brunette (more blonde with a brunette root smudge) and I got ORANGE. I had a orange line surrounding my hair where my previous roots were. I went Saturday to my normal girl back home and she's now having to take my hair almost completely brunette (color correction) to get the orange color out and then add blonde slowly so my hair doesn't fry off after my appointment at Monroe. Jessica contacted me saying she was sorry and would fix it for me, but at this point I really am not interested in her fixing my hair. I asked for AT LEAST a partial refund and she never responded to me. There are pictures attached of my hair before and after. read more

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REALLY bad experience! I have long, thick hair and my stylist just butchered it! I know her intentions weren't bad, but she THINNED my hair without even asking! I have random 1 inch pieces from it and it's awful! The layering was also all wrong. Random chunk here, no flow. The only way it would look somewhat decent is if I wore it in a headband. This was my first and last haircut from the place. read more

Let me preface this by saying that I am very hard to please and have only had one person in my ENTIRE LIFE cut my hair. A friend had recommended Kate at Monroe and I am so glad I took the risk! She was amazing. She was friendly and considerate to the fact that I was very nervous. She took her time and did a great job of walking me through the entire cut to make sure it was what I wanted. The prices were amazing (compared to what I have paid in the past) and I will definitely be going back and will try color next time too! Thank you so much girls @ Monroe and especially Kate! read more

I brought in reference photos, and Jessica cut my hair WAY too short. I wanted stylish and low maintenance- which I've gotten before from other stylists... and now I look like a boy. I can't do anything with it, and she never really asked me if she was going too short or made any kind of conversation. She just said she was "in the zone" or "focusing" but a good stylist should always ask questions, and check in periodically to see if they should stay where they are or cut higher. She did not do this. Not to mention I gave her instructions about my bangs which she flat-out ignored. The last time I had hair like this, I got it from Great Clips with the instructions to give me a "boy's haircut." That cost me $13. Getting this crappy cut- even though I brought in 5 reference photos,that were all of women- cost me $40! DO. NOT. GO. HERE. Normally I go to Vicki at Cuttin' Ups, and I would recommend her. She was unavailable this time, but I'm never going to anyone else again, as long as I live in San Marcos! read more

I drive from Austin to get my hair cut by Devin. She does a great job for a great price. The environment at the salon is very comfortable, it's worth the distance. read more

Lanna and Bambi are great! We moved here from Dallas to the Hill Country and I must say I was used to superb service in Dallas! They have never to disappoint me and I've been going here for two years!!! Great Gals!!! Color and cuts are superb... they LISTEN to their customers!!! read more

Devin is awesome! I was nervous about finding a new stylist (as most women are) and she put me at ease right away. She's laid back and easy to talk to, which is important when you have to spend an hour of your time getting your hair cut. Devin gave great advice, not only how to style my hair but how to take care of it. And she gave me the confidence to try a new style. I love my bangs and I get compliments all the time! Thanks, Devin! And thanks, Monroe's! read more

I absolutely loved Devin! I have carried her card around with me since 2010 and finally called and set up an appointment after many years. It's impressive shes still at the same salon. I showed up early, so I sat in a chair and waited for a few while she finished up with a client. Although one of the other hairdressers was not so friendly (Kinda of snotty, but it was only 1 woman) the rest of the ladies were all smiles and very polite. I recommend her to anyone who needs a hair makeover. My hair and I are very happy with the outcome and I will continue to go see her whenever I need a cut (Or anything else hair-related) read more

I went here for the second time yesterday. I was obviously going back because my first haircut was decent. I also figured since I'd be seeing the owner, Lana, that I'd be getting great service. Exact opposite. She was 15 minutes late to get me into the chair as she finished up another client. Almost missed another appointment I had after the haircut because of it. She said maybe all of five things to me during the appointment. She was too busy talking to their other hairstylists about lunch options and other salon issues. I don't know how she made it look alright when I left, but the next day when I styled my hair myself I noticed that she'd completely butchered the back. Random layering all over the place and it looks like she had just completely forgotten to cut half of the hair. It seriously looks like I let a five year old cut the back while it was dry. Bottom line: Late to get the appointment started, disinterested and inattentive staff, and a terrible haircut. I will not be returning again. read more

A friend of mine recommended that I get my hair cut here (1) because it was $10 cheaper than at Salon Mink for the same services (2) because she was very satisfied with her haircut and service. I went to get a trim/even out a grown-out bob and get some bangs (which I hadn't had for 12 years). The staff was nice, but as soon as I started getting my hair cut, I noticed that some of the staff were not exactly people in my social group. My point is, people in different social groups have different aesthetics ...and it makes it harder to convey what you want when someone doesn't understand or is unfamiliar with a certain style, not to mention that they might try to interpret your look to match it to their aesthetics. Personally, I would prefer that my hairstylist be more artistically inclined, and not your "average" girl. I brought pictures that I found on the internet of what I wanted. However, I do not think this helped my stylist achieve the ideal look I wanted; it was too late to fix it. I had also asked several times for recommendations on hair products, which my stylist never gave me. She did, however, give me tips to maintain my bangs (which I ended up hiding under a headband anyway). Perhaps my expectations were too high, but I was kinda disappointed. I *might* consider going back if I had a different stylist. However, I am more likely to go back to Mink for something a little more complex at this time. read more

Intelligent girls that offer some of the best advice to meet your stylist needs. I would suggest Bambi, Lanna, or Kate. If your new to SM this place is a must to check out before going anywhere else. read more