Chris Howells from Middletown, NY office came to our home - he was courteous, on time,…read moreinformative, and listened to our needs. We had a tight deadline and they delivered! The installation was perfect and all done at a fantastic price. I would recommend them...as I already have to my builder.

I've been chasing them to get a quote for days and the response has been extremely poor. I tried…read morecalling their office, but I could not get a hold of anyone. Finally Chris Howells email me saying that he will work on a quote and promised that he will send it same day in the afternoon. 3 days passed since his first email and still NOTHING! This is the first company where they don't seem interested in new customers. Please don't bother on sending my quote, as I have had other companies who sure want to be in business.

Rich is honestly one of the best and most responsive guys I've ever hired. His craftsmanship is…read moreamazing and he kept me up to speed the whole way through. I'd recommend him to everyone and anyone.

Richie installed a sliding bathtub door for us and a full glass shower (2 walls on a right angle)…read morewith a door that swings in both directions. He was professional, timely, and did an excellent job and was clean in how he left it. We had clear instructions not to use the showers for 24 hours. I love the work he did. Based on this experience, I highly recommend him. They could be a little better about keeping you updated on the status of your glass, but we got the glass installed a week after it was ordered, so we have no valid complaints.

Job was done within estimated time frame and the 2 technicians were very kind and mindful. They…read morecleaned up ALL the broken glass from ledge and all around the floor making sure all shards are disposed of. I appreciated this since i have 2 kids a puppy and a newborn on the way. Not only that.. they wore shoe covers while in my house! Big kudos. What makes me write this review besides the great job the techs did is that my wife had touched the glue around the window by mistake, causing a mess. I quickly called the office and they had the techs come back and fix it for me for no cost. I thought that was great customer service within itself. I highly recommend this company if your in need of glass services. I was expecting this process to be a lot more complicated and stressful but was gladly proven wrong.

Utmost professionalism! I cannot say enough about Fuad and his team. 4 am on Easter Sunday i…read morereceived a call from the police letting me know that someone had broken the window ( over 4 ' X 4") of my business. I was at my wits trying to figure out how I would get someone to come and secure the building. Nearing despair I reached out to Dedicated Glass and Fuad answered, calmly assured me of his help and then delivered by arriving swiftly, removing the glass and securing the building. He also calmed my frayed nerves with his very easy going but competent manner. Two weeks later I had a perfectly arched replacement window! Work with no one else!

My window tint and wrapped roof are gorgeous. My car was beautiful before, now she's HOT . Tim is…read morea perfectionist and it shows in his work. There is no one else I would trust with my vehicles. The process was seamless and stress free from beginning to end and his warm, personable demeanor only add to the level of customer service shown. Truly a high end experience.

Tim was very truthful and upfront. Very respectful and had vast knowledge in tint and vinyl wrap.read more

Great work. Very professional and fast service. We will highly recommend them to our friends and…read morefamily.

From the owner: Our focus is quality, we make sure you’re happy. Running business for 7 years, new to Yelp. read more

The customer service of the office and customer consideration has been poor. I tried to speak with…read morea manager at least 6 times leaving messages with their message board. Each time I was told the same thing; that my message/complaint would be sent. I've asked for a return call each time. I have yet to receive a call. This has been going on for two weeks. At this point I'm expecting a huge discount after not getting my carpet cleaned two weeks ago because the machine was broken and there was no replacement. It altered my entire day and I wasn't offered a thing. In the summer I was told my message would be forwarded and the same thing, no one called. I'm disgusted with the run around that I've been given. It's completely unprofessional!

With regards to my Sears carpet cleaning experience.... The "technician" spent no more than 2…read moreminutes cleaning an area rug that their office said was "too tough to clean." Why am I paying $125 for a rug cleaning when the woman on the phone said, "we can't clean those rugs with no backing"? The rest of the wall-to-wall carpet was not cleaned much better. The team they sent was in a huge rush to get out and did the job in less than 25 minutes. (It would take 25 minutes just to effective vacuum the same space. She then said if I dispute the charge with Amex that I will lose because, "we always win our disputes with American Express." Let me ask, why do you have so many disputes? You're obviously not doing a good job if you have that many disputes to deal with. Terrible customer service, Terrible service, period.

Moving my 89-year-old mother and her long lifetime's-worth of possessions from New Jersey to…read moreCalifornia could have been a very stressful experience, but thanks to the folks at WOW Moving, it was smooth sailing. I felt confident that things would go well as soon as I met Moisés and Jose, who drove the truck and were present on both ends of the move. Not only were they prompt, professional, and clearly practiced at packing all kinds of large and small objects, but they were so friendly that when we saw them on the other side of the move it felt like a reunion. I recommend them whether you are moving cross country or cross town. I couldn't have wished for a better experience.

Our unpleasant experience with WOW: a large mirror that was packed by WOW arrived shattered. (see…read morephoto) Other things that were damaged: A toolbox was missing one of the locking latches, a corner lamp arrived damaged, a folding table was dented, a lampshade was crushed, and a wooden bookcase was cracked in half. Also, an unopened package of cardboard moving boxes was not on the truck when everything was delivered. And this: an expensive Frontgate artificial Christmas tree that we had taken meticulous care of arrived as follows: The tree was bent and crushed as flat as possible, mashed down with pieces of cardboard squeezed tightly with packing tape. (see photo) Then WOW claimed that we (the customers) had packed the tree - which we had not. WOW refused to compensate us for any of this.