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Monroe Cleaners

3.0 (7 reviews)
InexpensiveLaundry Services

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Care Cleaners At Eldersburg

Care Cleaners At Eldersburg

(3 reviews)

My pants were damaged from there (hooks for the waist closure were missing). When I brought them…read moreback for repair, the owner refused to fix them without charge ($10) and suggested that he could not be sure it happened from them. When I insisted it did and that I found them that way when I removed them from the bag, he suggested that I could have done it when putting them on or taking them off. We argued and he told me not to come back which were my sentiments as well. similar problem happened to me there years ago. He fixed the problem at no charge but gave me a very difficult time about it first.

I have been a customer for at least 1 1/2 yrs. I have brought all my husbands dress shirts, pants…read moreand all my daughter's dry cleaning when she comes home from living in Africa (a ton!!!). I've usually been very happy.I recently took a floral cotton comforter in because my grandson had drawn on it with a pen. I asked if he would launder it an work on the pen stain. He charged $40. I thought it was a lot but I agreed to it hoping to get a clean comforter back. I picked it up yesterday. I asked if he was able to remove the stain and he said that a little was left. I should have checked at the time.I opened it up this am and discovered the pen marks were virtually untouched. The comforter didn't even smell like it had been laundered. I took it back immediately. The owner was not helpful, argued with me and said he had already paid the third party cleaning service so he could only refund $15 dollars. I explained that I had a problem with him and he should deal with the other cleaners. He eventually gave me a refund of $20. I took the comforter to the laundromat around the corner. Pre treated and washed the comforter and the marks are completely gone. I stopped by to let him know that.

Monroe Cleaners - laundryservices - Updated May 2026

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