Amazing alterations....a bit pricey, but really professional…read more My family uses the weekly laundry service. Dependable, and clean laundry arrives folded nicely. Definitely Recommend!

I've never had such a frustrating experience with a dry cleaner. They kept my comforter for over a…read moremonth, repeatedly pushed back the pickup date, and provided zero transparency about what was actually going on. No proactive communication, no clear explanation--just excuses when I followed up. Despite the excessive delay and poor service, I was still expected to pay full price, as if everything went smoothly. No discount, no apology worth mentioning, no accountability. If you value your time, your belongings, or basic customer service, go somewhere else. Holding an item hostage for over a month and then charging full price is unacceptable. I won't be returning and wouldn't recommend this place to anyone.

While the price is a bit high, my husband and I continue to return. For us, it has been a…read moreneighborhood business that is convenient to get to. The reception is always bright and welcoming and all our dry cleaning and requested alterations or repairs have been done to perfection. There is a great discount perk as well at the close of each dry cleaning transaction! Truly an excellent and reliable Reisterstown staple.

The delivery of my dry cleaning was completely unacceptable! My front door wreath was taken down…read moreand left on a table where it could have been blown away. More significantly, a huge group of clothing was HUNG FROM MY FRONT DOOR LIGHT, causing it to loosen from the siding. I have neither the strength nor the height to take the clothing down and needed to call a neighbor. Given how overpriced your services are, I would think that there would be more consideration in your delivery.

I've been patronizing this local cleaner for about 16 years and for the first 12 years or so they…read morewere flawless- always replacing cracked shirt buttons without asking; everything cleaned correctly and always on time and cheerful. Several years ago I took a new pair of Polo jeans ($125) to be hemmed and they came back like clam diggers- easily 8-9" too short. The Owner did nothing. A month ago I dropped off a Tommy Bahama ($118) dark purple shirt and it came back with several large dark stains. They might have been there when I dropped it off to be dry cleaned but they came back with the same stains 3 weeks in a row. The staff said they would take it up with the Owner and last week I went to pick up the shirt last week and the dark stains had been turned gray/white. Again, the staff said they would talk to the Owner Lamont. Its now unwearable except to mow the lawn, they still have the shirt and their offer: nothing. Zero Zilch. There are 3 or 4 other dry cleaners within 2 miles and guess where I'm going now?

I would not recommend a dry cleaner that takes advantage of an elderly woman. my mother brought in…read more2 pairs of jeans to be hemmed. When she picked them up..both were dowj down like capris. The owner said he would pay her the $130 she spent cor he jeans. he paid $50 and refuses to pay the rest thinking he can intimidate an elderly woman.

I dropped off a down comforter for cleaning and paid the $20 in advance. When I went to pick up the…read morecomforter, it could not be found. Long story short, I was offered a $20 credit toward future dry cleaning and $30 for the loss of a down comforter valued at well over $100. Needless to say, I will never entrust any dry cleaning garment to ASAP Pikesville again. I am out $20 for the service and well over $100 for a lost garment. Is this any way to operate a business?

First time and last time here! Upon picking up my…read moreclothing, the hospitality was dismissive and rude. They initially could not find my clothing and when they finally did, they did not locate my prepaid receipt so I had to go home and find my prepaid receipt. When I returned for my clothing , the receptionist was accusatory and ask me not to return!!! WOW

Amazing! This family owned Cleaners and Tailors has outdone…read morethemselves ! We've been customers for 35 years. They are kind, friendly and utterly capable of sorting out your every situation... from custom clothing , to EXPERT repairs!! Treat yourself to one of their many services. You will be ( again) amazed. Patrice and Tom McMullen

Nice people, but quoted me $500 to shorten a dress. I almost laughed out loud. Also used huge…read moresafety pins that left marks and holes in my dress.

I loved using this service to get my new years tradition completed. Fast and courteous service and…read moredelivery. Priced right - absolutely will use this service again

Sydney's Suds Laundry Service was a life-safer at a time when I really needed a reasonable solution…read more for getting my laundry done. I was so impressed by their service from beginning to end. It was hassle-free to set up the time for pick up. They promised to pick up and deliver even if I were not home. This was a great convenience. I was not expecting my comforter and blankets to be laundered so well and and to smell so fresh. Wow! I was home when they delivered, so I was able to meet the very nice and professional delivery driver. I am very satisfied with the results because I felt as if they were dealing with me as an individual. I wish I could give them more than the five-star rating. Keep up the excellent work!

Absolutely horrendous experience. Susan Spring was NASTY to my family, money hungry, and borderline…read morescammer. She also treated her staff horribly. Just clearly not a nice person. There's a special place in hell for someone who makes the Bride cry. COULD. NOT. RECOMMEND. LESS.

I am saying this to protect other brides, do not come here if you value your dress or your vintage…read moredress! Susan is one of the most unprofessional and unkind people I have ever met, and I like previous reviewers try to support small businesses ( please see my other reviews.) Susan and her team managed to give my dress back to me with blood stains (yes blood, see photos) and dirt after claiming it would be sent to their professional cleaners. (A verbal contract in the state of Maryland is a legally binding contract as well as paper.) She also claimed quote "it is not unusual to get a blood stains" "they are easiest to remove" "we leave it on until the end" unquote. Would you want your dress left with blood stains and dirt and given back to you like that a month before your wedding? Also, as we all know blood stains are some of the hardest to remove especially from white and delicate fabrics even with good hydrogen peroxide. My dress was a sample dress and only came in with a few water stains, which of course I knew because the store I bought it from informed me and sent photos . She kept claiming it came like that when I have clear before photos that it did not, from myself and the bridal store. Her team also made my drop waist an empire waist, which is exactly what I said I wanted to avoid since I have a short torso. I only wanted to raise the waist a little bit. So, I asked them to lower the waist again. They did not. She claimed my dress was just sitting in the done pile. They did not even sew the buttons back on. I looked at this dress since 2021 and it was my dream dress, but I couldn't afford it retail and was so happy when I got it at a sample sale. My heart has been broken. All it needed was a slight clean for small water stains in the back, some hemming and letting out the waist a little bit. Instead they ruined my dress. When I brought it to my personal dry cleaners the same day as that last fitting it was so filthy they were shocked and thought I had already worn the dress on my wedding day. Between them and another alterations team they stated it would not be ready due to the extensive dirt and damage on time (my wedding was in a month at that point and is still being extensively dry cleaned.) It was not even in sellable condition. So I clearly asked for a refund, but it took so long I disputed the charge with the bank. The bank refunded me of course, but by then the refund finally came in. The bank fixed the double refund, however Susan repeatedly harassed me about it and didn't believe me even when I showed her my bank statements that the second refund was cancelled. She also claimed she just gave me the refund without me asking (I asked in an email) and claimed my dress came that way even though I have photo proof before I brought it to her and the first day there. She also claimed I was harassing and bullying her when she started the emails and wouldn't let it go that the second refund had been cancelled and denying that having blood on a dress in your workplace is an environmental hazard. I only asked her to pay $280 in addition to the refund for the cleaning fee since her staff dirtied it which seemed reasonable considering the circumstances but she decided to gaslight me and did not take accountability. I would not wish the pain I have felt the last few weeks before my wedding instead of happiness on anyone. Again, it is customer's choice, but I would not recommend coming here. And in case you think this is just a disgruntled customer's review, please review the photos and keep in mind I was very kind to Susan and her team up to this point and even gave them gifts. I nor any other bride deserve this treatment especially after kindness. She now owes me $1500+ $280 =$1780 ( the value of the dress and my cleaning fee.) She and her team have caused property damage, non rendering of services, emotional distress, harassment, and slander and she will not even take accountability or admit it even with the proof. I also found her to be demeaning and rude to her employees whenever they tried to say anything in front of customers and observed that she constantly orders them around at all my appointments. So, buyer beware.

The best dry cleaners in the DMV. I'm so grateful I found such a reliable and friendly place. My…read moreclothes always come back like new and their alterations are always pristine. The staff is amazing and they have a great leader in the owner. I would recommend this place to anyone.

Very polite and fair; very reliable. Great service, and in a straightforward way. I'll have to try…read moretheir alterations service, after reading some of these glowing reviews!

I needed to was some rugs that are too lard for my at home washer and dryer. Lucky for me I have…read morethis Sudsville near my house and it's 24 hours. On a Tuesday after work when I went it wasn't too busy. Even if it was they have dozens and dozens of machines to use. They can accommodate up to 80 pound loads. Most of the machines are coin operated but they do have some that you are able to use a credit card for. Price ranges from $4.25 to $10.50 at the washing machines and the dryer is 25 cent for 5 min of drying time. Since they are industrial equipment hey do dry things very quickly. I had two loads that I was able to get done in a little over an hour. Inside they have plenty of laundry carts , a few vending machines, and soda dispensing vending machines if you happen to forget your laundry detergent. They have a ATM on site if you forget your cash. I am not sure of what the fees are though. They also have several bill changers that will take up to a $20 dollar bill. The only drawback I found during my visit was that the bathroom door didn't have a lock so use at your own risk. One attendant was working when I went but not sure of her hours. She remained diligent keeping the place tidy. I did not see any machines out of order. I will return because it's convenient and a decent price.

I needed to wash cushions and a comforter that were too big for me to wash at home…read more This laundromat was very clean and the staff very helpful.