John Z was very helpful and professional. Totally awesome. I really appreciate how quick and…read moreknowledgeable he is.

Terrible customer service. Returned my battery immediately after buying it. Person behind the…read morecounter said he did not want to install it. Manager told me they typically only do it for women and whether or not I made the purchase it did not impact his paycheck. Nothing but attitude and laziness, like the other reviews mentioned. Four people working, no customers. No one wants to work. Too bad. I will not return.

I support local businesses!…read more This establishment is what it automotive stores should strive to be like, the 1on1 attention you get is like no other place. The prices are good, they seem to have everything you need of can order it for next morning.

Guy in the back that helped us with the battery's was so rude he had an attitude as soon as we…read moreasked for the battery, it only got worse from there because right after he told us the price it's my first time replacing my battery I found one for $30 cheaper he gets angry and says I canceled everything you guys can leave and shop else where very rude never going back there!

No one should ever shop here. I have always been a big advocate of supporting local business. I…read morewill never be able to shop here again and will tell everyone I know the same. I went in there to buy a tool and when bought I explained the the sales person I didn't know if what I was buying was correct. He said don't worry if it isn't feel free to come back. When I went to return the item the owner became very irate and yelling at me. Stated he did not except returns on tools or electrical parts. On his receipt it only mentions electrical parts nothing about tools. He yelled "take the godamn thing back" and threw the wrench and receipt at his employee. All over $11.60. I can not support someone who not only is extremely rude but treats there employees that way.

Poor customer service, slow rotation of inventory. Last straw was i purchased 6 ignition coils,…read morealmost $60. Their website told me these parts would fit my car. That being said, I didn;t pay the $6 warranty because the parts were said to fit. I call back to ask for at the very least a store credit, no dice. The warranty is a money grab and for these snakes to not even offer a store credit to a frequent customer, bull crap. Don't go here, google US auto Parts Sterling Heights. New cars coming in daily and they don't leave the cars picked to the frame like U-Pull does. I used to like this place.

the entire sales crew went above and beyond in helping me...they were very kind and exceptionally…read moregood people

I'm new to car repair and know basically nothing. I needed to go somewhere to get a rebuilt…read morestarter so I could attempt my first repair. I was told knights had them so I went in. They did indeed get me the starter but I don't think I'll go back. They made me feel like I was definitely not "in the club" while they helped me since I didn't know a whole lot. The guys working there are gruff and ornery old guys who are more interested in cars than customers. I'll be taking my money down the street to Murrays or Autozone from now on. They're more willing to help you figure out what you need and won't be rude to you in the process.

Knowledgeable and helpful staff with needed parts in stock for my repair. Showroom is packed full…read moreof aftermarket and replacement parts and accessories for heavy trailer and truck upgrades and repairs. I highly recommend this place for any parts or trailer repairs.

Very friendly. Came in to look at tonneau covers. Were able to work me in and get me out in 20…read moremin. Would recommend this place

Thank you very much for such a great job. From the start it was such a great pleasure to deal with…read more I took my ram pro master van for a Sony ES system and it turned out better then I would have expected. Thank you very much.

Beware He's all lies and liars are thieves and thieves are liars. Everything that he put me in this…read moretruck has gone to garbage, even though upgraded rear view camera system, which doesn't work no more that was a waste of money if anybody trust me. Don't shop Here

No showed original appointment at 7:00, called to reschedule to 10:30pm with the promise of more…read moremoney for the car. When they arrived, claimed the catalytic converter isn't original so that reduces the value they can get, and offer less money. Would not recommend.

From the owner: We pay top dollar, in cash, for your junk car or truck and tow it away for free. Same day pick up…read morewithin 2 hours. Junk car department open 7 days a week for your convenience. In addition, we offer a large selection of new and used auto parts. Our parts department is open Monday-Saturday.

I took my car here because it wouldn't start. They replaced the starter without checking to see if…read moreit was the starter. Then when it still wouldn't start they lied and said they did a diagnostic test. They told me it was a computer problem in my transmission and they quoted me $5434!!! At that point I towed my car out of there. They still charged me $550 for parts and labor that I didn't need. I took it to the dealer and it was a simple kill switch that the used car dealer put on the car. They cut the wire removed the killer switch car started right up and didn't change me anything! This shop tried to get me for over $5000!!! Worst experience I have ever had at a Mechanic! This shop is the reason people don't trust mechanics.

This shop helped me out on a timely basis when my intake fuel line broke. I thought I needed a new…read morecar. It was fixed for me for two hundred dollars. I thought it would be much more. Done by lunchtime. Very impressed.

I purchased a 2023 Dodge Ram Big Horn from LaFontaine Chrysler Dodge Jeep Ram of Walled Lake back…read morein SEPTEMBER 2025 (IM STILL IN A LOANER SINCE DAY 2) and it has been one of the worst experiences I've ever had buying a vehicle. Within days of purchase, the truck had major issues. It's now been in the shop for over 6 months total, and I've barely been able to drive it. From engine problems to ongoing mechanical concerns, this vehicle has never been right since the day I bought it...NOW TRANSMISSION!!. What makes it worse is the lack of communication. I've had to chase them down for updates, calls go unanswered, and promises made early on have not been honored. Now, instead of making things right, they've tried to buy the truck back for far less than what I paid--leaving me stuck with the loss on a vehicle that was never right to begin with. As a customer, you expect honesty, accountability, and basic communication--none of which I've received. If you're considering buying from here, I would strongly recommend thinking twice. My lawyer said they receive alot of calls about them. Family dealership??? I never wrote a review about any dealership (Im in the business) and treated me horrible. ​

This place is a JOKE. Took one of our kid's vehicles in for some expensive V8 engine-related…read morewarranty work, they quoted double the repair costs so they can double dip their profit with the warranty payout. After analyzing multiple issues with the vehicle, they tried to charged us multiple $250 "diagnostic fees" for EACH separate issue. We are gladly taking our vehicle to a more reputable dealership for the warranty work. This place was a scam in the early 2000's under the Shuman Chrysler name, and they are just as bad today. Sad to think of the people they are scamming who don't shop out repairs and warranty coverages.