they fixed my 2016 dodge ram 1500 brakes on the rear and found problems i was unaware of. they…read morerepair the problem at a reasonable price, and i was back on the road in little time. also they gave me a veteran discount.

Zero stars Complete ripoff artists No they are not artists just plain ripoffs Long story short…read moremy brother was here for front end alignment after myself and mechanic replaced several parts to insure continued driveability every inch of the underneath was inspected yet THIS DUMP operation charged for two tie rod ends that were in perfect working condition I have the parts to prove it after their road test they tried to claim bad wheel bearings also However we just replaced them with original OEM parts one day ago Mechanic said OK heres your car then, and handed over the keys People don't deserve this treatment Times are tough and you have a business being this blatant Don't go here!!!!!!!!

jim the owner tried to rip me off ,after he did a brake line repair my fuel gage stopped…read moreworking.Took to another shop to get it fixed and they found a broken wire where jims shop worked on my brake.I am filling with the state and taking him to court. He was loud and rude ,stay away

This is the origin Redford Auto. Jimmy, the owner is a great guy. Their 24 month warranty is big…read morefor me.

If I could rate this negative stars, I would first off they put the engine air filter on wrong and…read morethen I told them they put it on wrong and they tried to say they put it on right and when I asked for my money back, they told me it was an oil change and has nothing to do with that, but they touch that during the oil change for the standard procedure and the district manager was a total asshole thinks he knows everything but he's just a sleazy person. I hope that this company one day fires him and the manager. Definitely do not go there unless you want problems with your car

I have had my oil change on my Ford Fusion done two times at this Valvoline location. The first…read moretime I went this year, I was serviced by a location-coordinator who said he was stretched out of his normal commute by 40 miles to work here because of so many call offs. A couple days later that week, I was driving in a snowstorm when I heard clicking noises under the car. After pulling over to take a look I noticed the entire front access panel of the car was hanging down because it hadn't been screwed back in properly by this guy's team. I had to take my car to the dealer that day to get better clips for the panel screws and in doing so I missed work. Afterward I went through another oil change at another business with no issues. But most recently, I returned to this Valvoline location for the expediency, hoping that a different team would be in place. There indeed was a different oil change team and supervisor, and in the week or two that followed there seemed to be no issue. However, I had to drive though a few very shallow rain puddles on my way to church yesterday, and later in the afternoon I heard the same dang clicking noises under the car! This time it was the oil drain access panel hanging down, and after dismantling it at home I found that only one of the three outer screws remained (picture attached) and one of the clips was missing!! I couldn't believe it. Change in staff but no change in the lack of quality. A customer should not have to worry about parts of the car hanging off it after an oil change. I'm not a car person by any means, but I'm learning fast because of the Valvoline team's incompetence. These guys have engendered an exceeding level of distrust from me. I am never going back to this place again!!

DISHONEST!!! I told them I wanted Valvoline MaxLife for my…read moretruck, and they tried pouring in some blue, gritty, watery garbage in an old dirty Valvoline MaxLife container. Luckily I noticed and called them out on it. They had already drained my oil, otherwise I would have left. I made them get brand new bottles and open them in front of me and I watched as they poured them in. They also use garbage oil filters AND after all that, they tried over charging my credit card. STAY AWAY! ... unless you WANT to overpay someone to destroy your engine with blue sand water.

Talk unknowing customers into unnecessary services. Such as "engine flush". The worst thing you can…read moredo for an older engine. It will loosen up bits of sludge that will then float around and plug every oil passage port in the engine and cause catastrophic engine failure. They will tell you it is recommended by your car manufacturer every 30,000 miles. In fact, it is expressly discouraged by every car manufacturer for precisely the reason as previously stated. They also make fun of older vehicles driven by students who are on a tight budget. When you call and question them about it they say "well then just change your oil yourself and don't ever come back" then they hang up on you.

This was the very best oil change experience ever! Professional, extremely efficient and friendly…read morestaff. My car was finished in 10-15 minutes, and they even inspected my brakes free of charge. Quick stop goes above and beyond, I highly recommend. A+++

I found this place in my immediate area. They were not crowded. I was first thing in the morning…read morewith in and out service for an oil change and flush. They were very attentive to my care, which was overdue by a lot I'm ashamed to say!!! They are kind, courteous and non-judgmental with the services!!! I'll be back definitely because they are excellent at what they do.

First of all the receptionist Lea was very welcoming and inviting soon as you walked through the…read moredoor. She introduced me to the owner and head mechanic who was very professional. I bought my vehicle in on a Monday. They ordered the parts I needed and my car was ready on Wednesday. It was an absolute pleasure getting my car serviced there. I would highly recommend anyone to take their vehicle there.

Leah was SO helpful, gave me a lot of good tips and went out of her way to make sure my car was…read moretaken care of! The rest of the team worked really fast and got my car done within 24 hours each time I've been there (3x). I love this shop, your money will be well spent here- they really do care.

they weren't very responsive when i reached it to them. i got one reply and never heard from them…read moreagain.

It's our go to place for mechanic work. Tires, batteries etc. My husband Larry and I get…read moremagnificent customer service. The owner is always professional and courteous. I was apprehensive at first because we own Kia's. This place put our fears to rest. You're in and out in less than 2 hours. WE LOVE THIS PLACE!