I recently took our National Kingdom Kids of COOLJC on a trip to Surge in Richmond, Virginia, and…read morewe had an outstanding experience. The General Manager, Jeremy Payne, was exceptional in ensuring that every child had a wonderful time. We had 121 per-registered children, with approximately nine additional children arriving later at the facility. Despite our large group, Mr. Payne made sure we had everything we needed, and the entire event ran smoothly. His customer service was outstanding, and it was evident that the staff follows his leadership well. Everyone was friendly, organized, and committed to making our visit enjoyable. Most importantly, the children truly enjoyed themselves and had an amazing time. Thank you, Mr. Payne and the entire Surge team, for providing such a memorable experience. I highly recommend Surge to anyone visiting Richmond, Virginia. We look forward to visiting again! Kimberly A Clark

Honestly this was way better than some of the chain places. A lot more unique climbing objects! Son…read moreloved the climbing as well as the jumping. The pricing is much better.

Fun atmosphere. Attentive staff. Great time. Prices are a little on the expensive side. Food is…read moretypical bowling ally food...

Although we didnt eat here, the food looked good. We bowled for about one hour with borrowed shoes…read morewhich were in the worst shape (see photo). In addition to their poor condition, the bottoms were very sticky and didnt allow us to bowl like we are used to at other local games. Definitely would not recommend using their shoes.

SECOND REVIEW: I'm updating my review after giving this location another shot, especially since…read morethey had given a 50% off certificate when they were closed during our first visit. We went on a Thursday late afternoon, and while everything ended up being fine overall, a few things stood out. The place was nearly empty when we arrived, and although we were seated right away, it took about 15-20 minutes before anyone came to our table. My husband actually had to walk back to the host stand to ask if we'd been forgotten. Right after that, a server came over--and to her credit, she was great. Super friendly, attentive, no complaints at all once she took over. The food was also really delicious. My main gripe is the size of this location. It's hands down the smallest Dave & Buster's I've ever been to. It honestly felt more like a mini version. Luckily, it wasn't crowded and we were visiting with our 4-year-old granddaughter, so it ended up being just right for her. That was the whole point of our visit anyway. That said, we definitely won't be returning. It's just too small for our personal taste and what we typically expect from a Dave & Buster's experience. ------------ ORIGINAL REVIEW: Drove 1.5 hours (rain and traffic was terrible) from Williamsburg with our 4-year-old granddaughter, only to find a sign on the door saying the place was closed from 2PM-9PM for a private event (Capital One) and would reopen later that night at 9PM. No notice on the website, no heads-up on social media -- just a paper sign when we got there. She was so disappointed. If I had known, I would've just gone straight to the Virginia Beach location. Now we're stuck driving 2 more hours. Staff gave us a 50% off voucher, which was appreciated, but honestly, the lack of communication really soured the experience. Not sure I'd come back to this location.

Can't in good faith recommend this location. The service is extremely slow, my food was burnt, my…read morepartners burger tasted like dish soap and the workers here did not seem to know what to do to rectify the situation. No one was available to help and we had to find and flag someone twice, once to be seated and then to try to figure out when our food was coming. We were sat for 2 hours and visited by our server all of 3 times. We only ordered a water, Dr. Pepper and two entrees which took 40 minutes to come out. As mentioned in other reviews, the selection of games is a lot smaller than other locations, some of the games are great but will malfunction often which makes it hard to play. The restaurant needs work don't waste your time it took me 2 hours for a dr. Pepper, two burgers, one being burnt, the other tasted like dish soap and then had to wait another 40 minutes for them to remake it to go in an empty restaurant. I'd recommend just visiting a D&B when traveling or patron a different entertainment center.

On a random Saturday trying to find something to do we discovered the Saturday 10-12pm 5 and under…read moretime, IMMEDIATELY great experience such that on the same day we first visited, we scheduled my daughter's birthday party there. Speaking of, Zaliyah was so helpful coordinating the party, setting up and hosting were absolutely seamless. Incredibly friendly and helpful staff. Daniel and his team are great. Excellent experience each time.

Trying to contact this business is a NIGHTMARE. The only reason this is 3 stars is because Haley…read moreour planner absolutely killed it. The front desk wouldn't answer our calls - for days - and when we got there, couldn't suss out our appointment. But the floor staff is great!

A little hidden, this store is perfect for video game and otaku enthusiasts. This is a great…read morelocation to find random figurines, and random games for any console, but be prepared to pay convention prices. The front of the store feels like a vendor stall, but inside. Further back was the games and arcade. The cashiers seemed friendly enough from what I could hear they were helping others.

Had a fun time at DawnStar Video games, it is part retro game store part arcade. What sets this…read moreplace apart from other all you can play arcades is they have some super cool Japanese offerings. I had a great time playing their beat games alongside their more modern games such as a switch and Xbox game station. The workers were there were really nice and explained the process well. When we went they were missing some games so I am excited to return when they have the full line-up. It was $15 for unlimited gameplay on Saturday which felt fair and my partner and I spent 3 hours just playing our favorites and trying new games.

This place is awesome! It's a club, but we paid 15 bucks apiece for a day of free play. They have a…read moregreat selection, 43 machines I think. They serve beer and wine which is cool. The games a quality, many classics and newer machines. The gentleman working the counter was kind and answered some technical questions for me. I appreciated that.

Woo RPC! I've been a member for a couple years! Since COVID it's been easy to schedule visits…read moreonline and sanitize the machines. Their communication via email is just enough, and free league is a great way to spend your time every week or two (at least under normal circumstances). They have a great selection of games that rotate fairly frequently as well as beers/ciders/sodas and little arcade snacks. It's centrally located right off the Midlothian exit off Powhite Parkway. Joe's Pizza and Pepe's are in the same shopping center, so it really makes for a great afternoon out.

This was my first time at River City Roll, and it has gone on the list of things to do when I am in…read morethe Richmond area. I will honestly even make the trip up just to come hang out at River City. When you walk inside you have a hostess stand where someone is waiting the help you out. Everyone that we had contact with employee wise were great. Everyone was helpful, kind, and professional We ate first while we waited for our lanes to be open. There is absolutely no complaint about the food here. Everything was great. I had a BLT sandwich. It was jam packed with crispy bacon that I asked for, lettuce, tomato, mayo sandwiched between 2 thick slices of bread. The pizzas looked delicious. They are made in a fire pizza oven. All of the food came out piping hot. Out waitress was great. She was attentive and made sure everything came out, and our drinks were always filled. The waffles were a perfect sweetness, and had a good amount of berries and paired with syrup that I think was maple syrup. My friends, and husband raved about their drink with alcohol. So kudos to the bartenders. The dry rub wings had a great crispy to them and they did not lack seasoning. Lastly, get the cheddar biscuits. They are made fresh, and had great flavor. They had scoop of butter, grape and strawberry jelly. When it came time for bowling. Our bill and drinks were transferred over to the alley tab. Our shoes were waiting for us at the lanes. Bowling was a breeze, and navigating the computer system to keep score was easy. The seating in the alleys were leather couches, and a table to have food at. There was a waitress walking around getting anything we needs, like food, drinks or problems that needed to be solved. Bathrooms were clean and amusing with signage. It made me giggle. The supplies were well stocked. The alleys and property inside and out were very clean. The surrounding area seems to be making a change, but it is still questionable in some areas, and there is a lot of construction nearby. I always felt safe though. There was a misunderstanding with the reservation process and turns out we never had a reservation. Either way Ben stepped up and just made things right. He was great. He took care of us. Customer service is over 5 stars!

RCR is always a good time. I typically grab a drink and some food while sitting near live music or…read moreon the patio. I've only done bowling once, but this place is so big you can hang out without it! Last time I visited was for Singo brunch - which was SO fun! I ordered the Brunch bowl which was delicious and filling. And we got a few coffee cocktails because - brunch. Ryan was a great bartender!

Waited 2 hrs to race, still wasn't "on the list" due to the computers going down multiple times…read more This was after I spent $200 to race and buy their stupid "drivers license". They don't care they just want your money. I still haven't used the races I've paid for.

Had my stuff signed by my parents and everything and they denied us access for no reason. We had…read morethe liability waiver signed as required by the establishment and they continued to deny us in.

To kick off the summer, I got a group of 25 friends to play some laser tag with me. Since we were…read moresuch a big group, it made sense to get a group room for a discount. As the planner of the party, I highly suggest opting for the birthday package even if it's no ones birthday because not only is it the same price as a normal group package, but it comes with a t-shirt. I love the neon t-shirt I now have after this fun evening. You're not allowed to bring outside food to the party room, but you can bring dessert. They provide you with plates, serving utensils, and napkins which is nice. If you want food, they have food package options you can pay them for. We had enough seating for everyone and this came with two games. There is a huge variety of games you can pick from. We picked the classic free-for-all for our first and then a teams based one for our second game. They had even more styles to pick from too. As the "bday girl" I got to choose the themes I wanted for the names (your name is assigned to you with the gun/laser vest you pick). Our first game was Nintendo themed and our second was Food Puns themed. This was an easy place to get to. They have a free parking lot out front. They have mens and womens restrooms inside. And a water bottle filling station at the water fountain. They also had an arcade near the front. I highly recommend having a big group here. It was so much fun.

Not much to do just a few games And laser tag oher than that it was fun. beat the person That I was…read moreplaying laser tag with

I can't say enough great things about The Park!…read more I was invited here for a private party and was absolutely blown away with how large and intricate the space was! Mini golf, bowling, arcade and karaoke? They even had an area where live music could be set up and pour your own beer spouts. The bartenders were great and the buffet food we had in one of their private spaces was outstanding! This venue is great if you have kids or want someplace to watch the game. A MUST STOP if you're in Richmond and looking for something to do.

Although I've only been twice my experience at the park has always been a good one. The food is…read moregreat. The staff is exceptional and I'm never bored. They have so many games and activities to enjoy including mini golf, an arcade and bowling. They also have a karaoke room but it's like $50 an hour and the weekday and $100 on the weekends, which is ridiculous. The food is good. The burgers are huge and so are the wings. If you don't like big wings I would skip them but they were delicious