The lady here is sweet lovely and well in demand! She's honest and upfront about prices, even…read morethough i haven't used her for alterations but mainly used her to get measurements. So far I would say I had a good experience.

Words cannot describe how upset I am that a total of 6 pairs of pants have been ruined by this…read morewoman. This is what I get for not picking them up myself to inspect. Going tomorrow to demand a full refund of $102. Hopefully, I can find someone to correct this disaster. I'll be nice enough to delete this review if I get my refund.

They must be smoking crack in there. The lady wanted to charge me $25 to alter a pair of CHILDRENS…read moreJEANS in the waist. Bitch please

Stopped in to have a pair of men's pants taken in at the waist. I asked "what is the timeline for…read moreyour service?". To which she asked when did I need them. I needed them in 4 days, by noon. She said that would be extra. That is not Express! She looked at the pants while they were still in my hands and said she could only take them in at the back and not very much. When I asked why she couldn't take more from the sides, she told me "no, it would cost too much, maybe $65." She just decided that I could not afford $65. The majority of this conversation took place with her back to my family, looking over her shoulder. She also told me they don't do pressing. She clearly did not want our business. I have never felt more unwelcome. The clerk was rude and unprofessional and could smell her breath across the counter. The entire place smelled like whatever she was eating. Went 2 miles down the road and walked into a neighborhood dry cleaner and received a warm welcome, excellent service at a reasonable price.

The staff was great! Super helpful, especially Shari! The dress we found was beautiful and…read moreaffordable!

Today (3/10/26) my senior daughter and I went to CTO Prom & Formal and as soon as we walked in the…read moredoor I instantly knew this was the right place. The owner was so pleasant when she greeted us. The shop was clean, organized, full of options and very quant. Every dress my daughter tried on was beautiful. The decision was tough but she found the perfect dress. I recommend this place of business for any young lady and her family looking for a one of a kind dress. Good service is hard to come by now days. This place aced the test. 10/10 Maya & Nia

My experience at this location was unbelievable. My son and I came into the store to get sized for…read morea rental for his 8th grade ball. We were told to scan the QR code upon entering. After waiting for at least 30 minutes we were finally told Oh someone will be right with you. Remind you the QR code said I was the next in line for service.While waiting we noticed other customers coming into the store and clearly being serviced while we were still waiting..Meanwhile another customer and her son came over and asked how long have you guys been waiting I said going on 40 minutes now and the QR code still was saying I was the next in line. It never changed the entire time. Finally after hearing me tell the other customer that I had be waiting for at least 40 minutes the Cashier said oh let me see if I can find someone to assist you. After waiting nearly an hour one of the salesmen finally took our order. This is the worse customer I have experienced ever! What is the purpose of the QR code if no one recognizes you or if it doesn't move.Also, I watched several people come into the store and be helped while we stood there patiently waiting for someone to help assist us to no avail. Some advice to management step up your customer service skills and be mindful of all customers that enter the store. Lastly hire more help if need be because obviously you need it!

Came here to find gifts for my Godfather. The staff was great and prices are affordable great place…read moreto shop for dads and granddads. Love it Thanks

She is very ultraprecise when it comes to altering. I loved the dress and jumpsuit she made for my…read moredaughters graduation and prom! I will be coming back....

If i can put 0 star for this place I would. Given that there was a misunderstsnding, but I thought…read moremy boots would be repaired when i went pick them up a week later. The lady was so rude from the beginning and had a nerve to say outloud "I don't have to do this. I am here to serve the public." IF YOU ARE LOOKING FOR THE PROFFESSIONAL CUSTOMER SERVICE, THIS IS NOT THE PLACE.