The crew was fast, efficient, and didn't miss a detail. They tackled areas I always struggle…read morewith--our tub looks spotless, the shower glass is streak-free and clear, and the sink genuinely looks new again. Even the window sills were meticulously wiped down. What set them apart was their thoroughness. They shared practical tips to help us maintain tricky areas like the tub, and then did a joint walkthrough before leaving. If I noticed anything or wanted a spot re-addressed, they handled it right then and there. Excellent service and great advice. I would definitely recommend them to anyone needing a reliable team.

They cleaned for me one time, with the goal being every two weeks…read more My home has been cleaned every two weeks for 10 years so it is in great condition. My housekeeper had fallen ill and so it had been a month since my house was cleaned. When I originally spoke to them, I said my biggest concern was to make sure they got all the dust, underneath the furniture, which sits on hardwood floors, so no need to move furniture. After they left, I noticed they only took a swipe at the front of the furniture and left dust behind. Didn't dust anything sitting out on furniture (vase, knickknacks, etc). Definitely not the thorough cleaning that I had paid for. When I reported this, she said sorry it didn't work out. Did not offer to come back and make it right.

We had a great experience with La Familia Cleaning! They were friendly, professional, and clearly…read moreknew how to clean efficiently. They worked thoroughly while being mindful of our home, treating it with the same care and respect as if it were their own. We were very impressed with the quality of their work and would definitely recommend them to anyone looking for reliable, high-quality cleaners.

I can't begin to tell you how impressed I am with the entire team that cleaned my home today…read more Communication and expectations were amazing from the very first chat, they were kind, thorough, respectful and wildly exceeded my expectations. They recommended a deep clean and gosh they got it done! What I will say - this is not a "cheap" service. My 2,500sqft+ home took 5hrs and cost about $550, and a maintenance clean would be $300+. Please know you get what you pay for - this is by far the best cleaning service I've ever used and I'm more than happy to pay them for such premium service! Thanks again team - you're the best! Can't wait to have you back.

I highly reccomend Oasin Cleaning Service. They always arrive on time and provide consistent,…read moreexcellent service. Communication has been great as well and much appreciated.

We have been with Antonio and Bertha for close to a decade now. They are honest hard working people…read morewho have very high standards. Communication is always to the highest standard in regards to reminders that they'll be coming or any schedule changes. Furthermore, they have a very talented crew that does pretty much everything including house cleaning, carpet cleaning, window cleaning, and full landscaping. We've used them for all of these services. They are fair with their prices and I never felt taken advantage of. To add, my wife has a small dessert shop and they clean her shop on a weekly basis as well. Top notch, great value, and trustworthy. I highly recommend!!

I requested a move out cleaning and they were extremely thorough! I've never seen the property that…read morespotless. The pricing was very fair too for the quality of the work. I would highly recommend their services.

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

Fast and good clean. Gave me a quote that beat Molly maid. They also squeezed me in within 2 hours…read morenotice. Really good if you want the job done day of. Pro tip: Call them and they will overwrite the appointment calendar online. I got the hourly clean service for two hours two bed two bath.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

This is the worse service I have ever used in any profession. The list is too long to bother with…read more We gave these people endless opportunities to do a good job but after half dozen visits they couldn't get the basics right. Pathetic beyond belief.

I'm leaving a review after multiple services by this company. They are thorough, professional, and…read moreconsistent, with hands-on management and everybody is kind. I've had multiple crew members in my home: Karla, Adriana, Adela, and Hazel. Every single one did a fantastic job. I didn't have to ask them to go back over anything and I'm picky. I speak Spanish but I think language is not an issue because they have a strict checklist and I'm certain they would just call the supervisor for help if you're struggling to communicate something. Both times a newer employee cleaned, a supervisor came at the end to check their work. The company handles payroll, etc. for these cleaners who are their employees, all above board, and they have a good online system. Only issue I had was with scheduling confirmation and they apologized profusely and fixed the issue. A+++++, 10/10, 100% worth it. I don't do a lot of reviews but I am mainly doing this because if you mention their employees by name in a review, they get a little $.

We've had BA House Cleaning for over a year now and they've always been great, but since Susana has…read morebeen our regular cleaner, I feel like it's only gotten better. She is fast and very thorough, but also extremely nice and always has a smile on her face. We truly value the work she does for our family! Highly recommend at least giving them a try.

I have a home with a lot of details, plus a husband, kids, and a pet, so keeping everything clean…read morehad become quite overwhelming for me. Since I started using DRB Cleaning, my life has become so much easier. They are very responsible and always punctual, which I truly appreciate. They are also excellent with communication--always quick to respond and very kind. What stands out the most is their attention to detail; they've removed stains I honestly thought would never disappear. And whenever there has been a small issue, DRB Cleaning addresses it right away, which gives me great peace of mind. The dedication of their team really shows in every visit, and it makes me feel very grateful to have found this company. I definitely recommend them.

DRB Cleaning is amazing! I was in need of a very last-minute deep clean, and they went above and…read morebeyond to fit me in the very next day. Their communication is excellent, and the whole process -- from scheduling to payment to leaving notes for the team -- is incredibly easy and seamless. Now they come every other week, and they consistently do an amazing job. It brings me so much relief knowing the house is clean and taken care of. Highly recommend!

Good communication, so far service has been good, price was reasonable. The owner herself came out…read moreto evaluate the location and worked with me on scheduling. She also offers different ways to pay, which is nice.

I'm starting a new job in SSF after having my second child and will need help with cleaning. Patty,…read morethe owner, was very quick to respond to my inquiry and came out for a quote within a couple days. While TLC wasn't the cheapest quote I got, I'm glad I hired them. Lorena came over earlier today and paid great attention to detail in the cleaning - including dusting baseboards and the ceiling fans. It was such a relief to come home to a clean house after a hectic first week.

Delia and Guadalupe were an incredible team! We had to switch house cleaners and we are SO happy we…read moredid. They were thorough and prompt on arrival. Finding a cleaning team is like finding a good mechanic, and we are so thrilled to find them! Thank you!!

I really appreciate the professionalism of this company - quick responses, talked to a real person,…read morereceived automated notifications/confirmations, and online agreement for services and terms. It's refreshing to see a company with good processes and follow through. About the cleaning, Kathlin did an amazing job cleaning our rental studio. She was friendly, good communicator, confirmed what would be cleaned, and completed the work on time. Looking forward to have her come back again!