I was able to get a quick appointment for an implant, and the staff was very friendly and…read moreaccomodating. Dr. Litwin was cordial, and explained what needed to be done. We discussed the options of a root canal or an implant. The hygenists were very pleasent and accomodating.

no patience for patients with anxiety. probably not even general dental anxiety but definitely not…read morefor someone actively having an anxiety attack when there. must be easier to not deal with for them. also communication, extremely poor! Waited months after my consult to tell me they could not proceed with the procedure because of my anxiety... blamed it on not being able to get an anesthesiologist for sedation Funny they didn't mention that as being an issue when I was there for the consult

I've been visiting Dr. Grossman's office for years annually for checkups. I just recently switched…read moreto twice yearly for cleanings since I'm so impressed with his staff and expertise that I dropped my regular dentist. The dental hygienist was very thorough during my latest cleaning and wore plenty of protective gear, so I felt safe and comfortable. Dr. Grossman is very caring and kind (always a pleasure to see him!). I highly recommend him for periodontics work, but if you're dissatisfied with your regular dentist make his office your twice yearly dental cleaning choice. You won't be disappointed!

Last week, I went for my first visit to Dr. Grossman and was very impressed by the COVID…read moreprecautions taken, the attention to detail, the friendliness of the staff and the excellent all around cleaning and care that I was provided with. I would certainly refer others to this practice!

The WORST! Go here if you want to be disrespected and jerked around. They wanted documentation of a…read moremedical issue from 15 years ago, which I could not provide. Two days prior to my appointment they told me to get authorization "from a doctor so that they can prescribe antibiotics". In desperation I called my primary care physician, who told me Crestal can prescribe antibiotics. I called Crestal back the next day, told them what the doctor said, and hey presto! All of a sudden they can prescribe - after wasting hours of my time. I am a schoolteacher. I *repeatedly* told Crestal not to call me during school hours. They called me EIGHT TIMES IN TWO DAYS, during school hours. Finally I made it plain to them - I have autistic students, students with no English, I am not permitted to make or receive calls during the school day, so STOP CALLING. The chirpy little twitch on the phone then told me, "Well then! If you won't talk with us when we want, this isn't the office for you, so now your appointment is cancelled!" and SLAMMED DOWN THE PHONE. They're snotty, disrespectful and generally unpleasant. I communicated all of this to my referring dentist, who was happy to refer me to another office. I called that new office and they told me that there should never have been an issue about things 15 years ago, or antibiotics, or any of it, it was all unnecessary. And they were polite, and scheduled me an appointment after school hours. SKIP CRESTAL, go somewhere else unless you like being disrespected and jerked around.

This was the worst experience of any medical care I have ever received!h I had a gum graft. Dr…read more Steifel cut such a huge hole in my pallet that the pain was unbearable. I literally couldn't eat or DRINK anything for two weeks and had extensive issues with the same for a mont. I lost 20 lbs as a result and was only 120 lbs when I went to see him. The graft, especially from the right of my pallet, has permanent nerve damage. I can feel where the graft was to this day and it was 2 years ago. The whole process was difficult and I didn't receive support on what to do with the issues I was having after. I was often not treated as a valued patient. I would seek out a different perio dentist. Before this, I had no fear or hesitation with dentists. Now I am definitely scared on any future work I may need.

By far the best care and group of endodontists and periodontist in New England. I've had 17 Root…read moreCanals with Dr. Nagel and he is the best. Highly recommend this amazing group of Dr's and love that they have all the newest equipment to make things easier and more efficient!

After roughly 22 years, a root canal I had from a previous dentist failed. It was spotted on X-ray…read morefrom my current periodontist and cosmetic dentist roughly in 2013 however. They had watched it continuously yearly. It decided it was "not playing games anymore" and I knew it was infected. I went to urgent care and all the doctor had to do was look at my gums near that tooth to know there was an issue. She prescribed Augmentin. As the tooth had the root canal, I didn't have an idea an infection was there, until the day after Christmas. I couldn't bend down without it throbbing. I couldn't touch way up at the root area without it hurting, and because of where the tooth is located, I couldn't smile or laugh without pain. This Endo Group got me in ASAP so that Dr. Choi could look at it. X-rays were taken, and he confirmed that there was indeed an infection, and that the best option at this juncture would be a procedure in layman's terms, where they go into the gum and clean out all the diseased and infectious tissue, cut a small part of the tip of your root off, and then fill the top off so that nothing gets back down into the root. Dr. Choi did state that he doesn't preform this particular procedure and that only Dr. Nagel does, so they booked me with Dr. Nagel very quickly too considering this was all during the holidays for another consult. Dr. Nagel stated he could perform it after looking at my X-rays and the tooth, and conveyed to me that if I desired to get this tooth fixed more quickly, he worked mostly out of the Framingham office. (I did meet with him and Dr. Choi originally in Milford) When I asked the scheduling department what they could do, luckily for me someone canceled, and I could have the procedure done the day after I saw Dr. Nagel, but in Framingham. The procedure was painless as Dr. Nagel knows exactly how much local is needed, & I felt nothing. The procedure was also extremely quick. You're booked for an hour, but most of that is simply prep (numbing) and it felt like he wasn't in my mouth that long. When we did speak during consult, I did convey to him, that I am the type of individual that doesn't desire a play by play of what someone is doing in my mouth as I suffer from panic attacks. He stated he would only tell me when he needed to leave to take X-rays, which made me feel better. He also asked me NUMEROUS times how I was doing. So he not only performed a pain free surgical procedure, but he made sure that you were doing well every step of the way. They even gave you a blanket if you felt cold. There was ZERO bleeding afterwards because of the cauterizing he did as well. So you're not walking out with a whole bunch of gauze. Or blood all over your lips. He prescribed Amoxicillin, a prescription mouth wash, and I don't like pain killers, so he gave me 800 ibuprofen which you don't even need to take much of it. I'm on day 5 of healing, and I think I took 1 for three days. Not the 2 as I didn't need it. It's healing outside of the gum wonderfully. You wouldn't know he did anything to you. He did inform me on what to expect. I had no bruising which I was happy about (but he stated that could occur), minor swelling that has went down to almost nothing. He genuinely cares about his patients and their concerns. He listens attentively, and you will see that, as he's performing your procedure (whether it's a root canal, or an apic that I had performed) that he listens to all your fears and makes sure you are doing wonderfully every step of the way. He's excellent in post op care instructions, so you know exactly what to expect and what you can and can't do. If I ever need another root canal or this particular procedure, I would not hesitate to book him in a heartbeat. Thank you Dr. Nagel for being an exceptional doctor. It is appreciated more than you'll ever know.

I just came from my six month checkup which included teeth cleaning and can't say enough about what…read morea pleasant experience it was. Samantha is a very competent professional and had a comforting way of making me feel at ease. I am grateful for that because I tend to get anxious with my "white coat syndrome" but not under her care. I most assuredly recommend Samantha for your dental care.

This place is 5 stars all day, errday! Having been to some extremely pushy dentists that want to…read moreupsell every visit, this place is a breath of fresh air. They provide the essentials and are extremely professional. The level of communication is supreme. The quality of work is A plus. The hygienists are personable and thorough. Dr. Sidu is a high quality dentist that is outstanding at his job. From entry to exit I've never had a more pleasant experience with a Dentist! Highest recommendation!!

Dr. Koo & his staff are wonderful. This is probably the Yelp review I feel most excited to write…read morebecause the stakes are so much higher when a person is doing surgery than when you're, say, ordering food delivery. I did my second surgery today with Dr. Koo & he is so good about communicating while in the procedure-explaining how far along you are and what he's doing. Of course, it's always great to hear "Perfect!" in there too...which I did. Results from the first surgery were my best ever. My dentist highly recommended him...& now I know why! His front desk staff were so kind to call over to my pharmacy to ensure they'd have my antibiotics ready when I picked them up 15 minutes later...which they did. Another great experience

I went to see Dr.Koo for a gum graft and he did an incredible job. Not only was he patient with me,…read morehe talked through all the steps that would take for the surgery. He answered all of my questions and I asked a lot of them since it was my first time with this procedure. The gum graft was a success and healed beautifully. The office is very beautiful, it is a tad bit small but the staff are attentive and so sweet.

Dr Handsman is the most professional, kind, and knowledgeable periodontist that I have ever had the…read morepleasure of working on my mouth. His entire staff is caring, and knowledgeable. They give quality care with kindness.

I would like to 1st off express my great appreciation for being referred to the dental practice of…read moreDrs. Handsman and Haddad. From the very 1st appointment for evaluation/examination purposes, Dr. Handsman and his very knowledgable assistants put me at ease and comfort as a comprehensive diagnosis was completed. On the day of my surgery, I felt zero pain. I was given exceptional care by Dr. Handsman and his assistant Jen, both pre-operatively and post-operatively. The entire team working with Dr. Handsman are caring professionals;"hands down, the best"!

I was very happy with Dr. Wardius and the work went without a problem. I was told what my final…read morepayment would be and received estimate from insurance. Very much like others(Whom have commented) the office staff leaves MUCH to be desired. I paid my bill in full for the amount i expected and had been told. That was my last visit in Sept. In February i received a email saying i owed 470.00 for a CT scan. I paid in full what i was told to pay in Sept. I contacted the office and asked why the first i was hearing about this was 5 months later and the response was i owe the money. I told them i paid in full I paid 5500+ on my final visit. Today i received a call from a collection agency saying i had been delinquent since Sept. and payment was due in full. I pay my bills, excellent credit score and to be sent to a collection agency and effect my credit over there shooty billing is a place i would stay far away from. I also will be in touch with my referring dentist. I hope they enjoy the $470.00 dollars as i am hopeful this will help others not get caught in what seems to be a common sneaky pratice.

I chose to bring my daughter to this practice on the recommendation of our Orthodontist for a…read moresurgical procedure as part of the work with her braces. Her recovery has been good, with no complications to speak of (only two weeks in at time of writing this). So the services provided by Dr. Wardius appear to have met expectations. Unfortunately, the office experience left something to be desired. While a comfortable and soothing ambiance make for nice experience, day of, I was disappointed with poor communication with the office staff around the costs involved. After completing our consult visit and scheduling the surgery I asked for a cost estimate and was presented with expected costs, based on expected insurance coverages. Two weeks later these were updated based on an uncovered service performed at the consult (a CT scan), and I was provided what I understood to be final numbers (assuming that nothing would change during the procedure that would require additional services or coverage-wise from insurance). On the day of the procedure, everything proceeds as expected. No additional services needed or performed and payment requested matches the estimate I had been provided. Two weeks later I am now being charged for a service (the CT scan) that was supposed to have already been accounted for, as I was told that it had been, two weeks prior to the procedure. But they are telling me that I mis-read the email when they said "The balance was added to the patient account." If so, that estimate should reflect that amount. When a customer is quoted a price for promised services to be rendered, and those exact services are what is completed, then that price shouldn't change after the fact. Trying to discuss this with the office manager was the final straw as she was more interested in expediting the call, crossing it off her to-do list and getting off the phone than to honestly hear the concern and frustration that a client had with their experience. This "problem customer" as I am sure to be referenced as behind their closed doors, could have been a learning experience for the team so that they could better understand how to service their customer's needs. Instead it was so much more transactional and disappointing. I will be sure to pass this experience back to the original referring office and to find another practice for my son when he is due up in the coming years.

Absolutely wonderful staff. From the receptionist to the dental hygienist to the dentist Dr…read more Shapiro himself, everyone here is professional and always working to ensure my comfort and safety especially during these unprecedented times. I greatly appreciated everything they've done which have been exceptionally efficient and pain free!

My hygenist Brianna was exeptional. I had the best cleaning i've ever had and it was pain free!…read moreKeep up the great work and excellent customer service.

Dr. Tsamtsouris and her staff are expert at their craft. I've run the gamut of perio and implant…read moreprocedures, including twice-yearly cleanings, and I've been beyond pleased with the outcome every time. Dr. Tsamtsouris is extremely skillful, careful, and gentle. Even with the more in-depth work she's performed, my healing time has been rapid and free of complications. The entire staff are personable, professional and considerate. I would not hesitate to recommend Dr. T. and Bedford Periodontal and Dental Implant Care.

Dr Tsamtsouris and her staff are the best! I've had cleanings, implants and grafting done here and…read moreeveryone is caring and professional. They have state of the art equipment too. Highly recommend!