Appointment was at 12 noon and they didn't get to my dog until 3:45pm. He was to get a hair cut,…read morenails trimmed and a bath. The did not bathe him. Hair everywhere. This time he didn't want to go there at all so something is not right. Will not be going back.

We have been coming here a few years now with our 3 Shih Tzus…read more We love the grooming job that is done here! Snd even our skidgety dog enjoys the sweet groomers!

Took my dog for a bath as we're on the road. I was able to use the private room and the nozzle for…read morethe water was great. They also had towels and brushes for our use along with an apron. Great visit. Thanks!

This place is such a great place for any of your doggy needs. It's also a great spot to stop in and…read moreuse their DIY Dog Wash stations. These stations have literally everything you could need to get your pup all fresh and clean. We add Dee-O-Gee to our road trip itinerary just for the bath. It's great!

Our boxer is not friendly around other dogs so they come to my car when I arrive so I don't have to…read moretake her inside when other dogs are there. Once they get her out with the other dogs she's fine. The staff is awesome and she loves going there. We think the dogs are having a great time and Annie comes home and we all get naps. I'd highly recommend them to anyone who loves their

I don't know if there was a form of miscommunication or something between me and the groomer but I…read moretold her that I wanted my cat trimmed and she was returned to me looking like a POODLE

Coming to the house is very convenient for us and she does an amazing job! We have 4 dogs and they…read moreall love her!

Brandy has been grooming our dogs for 2 generations now and I wouldn't go anywhere else. She has a…read moregenuine love for them and I know she is treating mine as if he were hers. My 1 yr old yorkipoo reaches for her and starts with kisses when she picks him up at the front door. But without question, it is the least stressful for our fur baby to not be kenneled and endure hours at a grooming salon. From pickup at the front door to return at the front door never more than 45 minutes and he looks great! Downside to being great is she is always booked. I am happy to book for a year in advance to secure our spot.

My mini Aussie doodle always gets a nice bath a great cut every time! The staff is very friendly…read moreand helpful.

We've been using Paws and Reflect for over a year and have always had positive experiences here!…read moreThey're always super kind and do a great job with both of my poodles!

Still love Rae, however not a fan of the business practices of Groomingdales. My hubby was going…read moreto be passing by them on the way home and called me to find out if my dog is ready to go. Told him yes but how do I pay them and he said just do it over the phone. Well folks, NEVER AGAIN!!!! They charged me an extra fee for paying over the phone because the card isn't in the business. I used a debit card and they charged 3%, we all know that charge is for credit cards and then another fee for the card not being there. I suppose if they had it on file they'd still charge you for the card not being there.

Groomingdales and its owner are the absolute worst grooming business I've ever dealt with. I told…read morethem on the phone, very clearly, that my cat has hip issues and matting. They said that if he couldn't handle the service, they would stop and adjust the price. They quoted me $110 for a full-service groom and said there could potentially be an extra $25 charge for the matting. That's it. No mention of a "starting price." No sliding scale. No hidden clauses. Just a straightforward quote and a potential upcharge. When they called me after I dropped him off, they said he "couldn't handle the service." Funny how they still managed to shave him into an absolute butcher job--bad enough that they admitted over the phone, when I called to see if he was ready, that they "don't normally like to send them out the door looking like that." According to their own website, a full-service groom includes nail clipping, ear cleaning and hair pulling (if needed), and a bath. My cat didn't get a full service. He didn't even get a bath. Yet somehow, they claim they trimmed his back nails--while his pads are still covered in fur and his legs weren't even touched. The rude, smug owner then had the audacity to lie and claim the $110 was a starting price. Absolute bullshit. When I told her to take off the bath fee, she threatened to call the cops if I didn't pay. That's right--she threatened me instead of fixing her mistake. This company stole from me, period. They overcharged me for a service they didn't complete, and the total for the abuse came out to $130. I would strongly advise anyone reading this: take your pet anywhere else. These people are thieves, scammers, and arrogant. And since you asked me to include it--yes, I did "use foul language" while there. Fuck yes, I am pissed that I was stolen from by this shitty business and the self-righteous fraud. (You mean like that, Stacey?) Every time someone treats you with the same contempt you showed me, remember this interaction and know it's karma--because you earned every bit of it. No wonder the building reeks. And it's not the animals. It's the stench of the rotting soul that runs the place.

Love em. Using them every time I need to board my dog. Nails trimmed, clean, and didn't want to…read moreleave.

I've been taking my dog here since she was a pup and she is always excited to go and comes home…read moretired!

This dog salon is top notch! They did a fabulous job with my sweet girl Thank you for taking such…read moregreat care of my pup!

I use these wonder people when I visit my mom in Billings. They do a great de-shed and nail trim at…read morea reasonable price. They hold true to their appointment and time estimate. Only place that has availability on short notice. And it's a veteran owned business -- patronize those who served for our freedom.

Super friendly, reasonable pricing. I have a husky/malamute that sheds like crazy, she handles him…read morew respect and does such a great job get him looking like his handsome self. The only groomer he's willing to walk into w out being carried. Lol

Very disappointed when I was there this weekend. First…read moreexperience was great but last 2 not so much. There were no extra towels and when we left even after blow drying my dog was still quite wet. There were hardly any brushes and the ones that were supposedly clean had dog hair still in it...not sure how they ended up in the clean area. Seemed like they had plenty of help...just didn't try to keep up/clean up.

Hi on Sunday August…read more2 I went into the store on the west end to talk to Ellie the owner about my complaint. she said to me get out I'm calling the police and I'm going to mace you . I'm a 60 year old women I wanted to talk to her age 38 about a complaint and she went off the deep end. I would advise not to complain to Ellie she may mace you or who knows what else. stay out of her stores